Overview

Pan Pacific Suzhou
Top Romantic Hotel

259 Xin Shi Road, Suzhou 215007, China
+86 512 6510 3388

₹ 5,700+

Overall guest ratings

9.0/10 Excellent
based on 7,301 reviews

Review highlights

  • 9.1
  • 8.9
  • 6.6
  • 6.4

Good to know

  • Pleasant hotel grounds
  • Great view
  • Luxurious Hotel

Nearby

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    About

    A great choice for a stay in Suzhou, Pan Pacific Suzhou offers an airport shuttle (available on request). Guests can indulge in body treatments, and Garden Brasserie, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. There's an indoor pool and an outdoor pool, and rooms at this luxurious hotel get the details right with deep soaking tubs and rainfall showerheads.

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    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Babysitting or child care
    • Bicycle hire
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • Indoor pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Child pool
    • Tennis
    • Cable or satellite TV
    • Coffee shop
    • Airport shuttle
    • Business centre
    • Child-friendly
    • Laundry facilities
    • No smoking
    • Free Internet
    • Pets not allowed
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    9.0 Excellent
    based on 7,301 reviews
    • 9.1 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
      7.3 "Great parking, according to 73%."
      8.5 "85% liked the proximity to shopping."
      8.2 "Near to public transport, according to 82%."
      7.9 "City centre within easy reach, said 79%."
      8.7 "87% enjoyed the restaurants & bars nearby."
      10.0 "100% thought parking was inexpensive."
    • 8.9 "Very nice wellness & sports facilities."
      9.4 "top-notch fitness area, thought 94%."
    • 8.0 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
      8.4 "84% said the concierge service was amazing."
      10.0 "100% were impressed by the valet service."
    • 7.8 "Good pool."
    • 7.2 "Internet works."
    • 6.6 "Average amenities."
      5.8 "58% thought the building was acceptable."
      5.8 "For 58%, terrace was good enough."
    • 6.4 "Breakfast is mediocre."
    • 5.3 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
      5.4 "Beds were acceptable for 54%."
      6.3 "Cleanliness of the bathroom was average, said 63%."
    • 5.1 "Average comfort."
      5.4 "Beds were acceptable for 54%."
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    Overall rating

    9.1 Excellent
    based on 1,095 reviews
    • 9.1 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      7.5 "City centre within easy reach, said 75%."
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
    • 7.6 "Good pool."
    • 7.1 "Good amenities."
      9.3 "93% found the grounds to be nice."
    • 7.0 "Good vibe."
      9.9 "99% enjoyed the friendly atmosphere."
      9.7 "97% thought the hotel was luxurious."
      9.4 "94% said it was a stylish hotel."
    • 6.6 "Breakfast is mediocre."
    • 5.6 "Rooms are ok."
      5.5 "Beds were acceptable for 55%."
      6.8 "Only 68% said rooms were clean enough."
      5.4 "54% thought the bathroom was big enough."
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    Overall rating

    9.2 Excellent
    based on 4,526 reviews
    • 9.2 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
      8.4 "Easily accessible by car, said 84%."
      8.1 "Near to public transport, according to 81%."
      8.3 "83% liked the proximity to shopping."
      8.0 "City centre within easy reach, said 80%."
    • 9.0 "Excellent wellness & sports facilities."
      9.4 "top-notch fitness area, thought 94%."
    • 8.0 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
    • 7.9 "Good pool."
    • 6.3 "Breakfast is mediocre."
    • 6.2 "Average amenities."
      5.3 "53% thought the building was acceptable."
      6.3 "63% considered the lobby entrance to be so-so."
    • 6.0 "Food is average."
    • 5.9 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
      6.3 "Cleanliness of the bathroom was average, said 63%."
      6.6 "66% thought the cleanliness of the hotel was average."
      6.6 "Only 66% thought the pool was clean."
    • 5.0 "Rooms are ok."
      4.6 "54% said rooms were small."
      0.4 "For 96%, the rooms looked old."
      2.8 "72% complained about the bathroom."
      4.8 "52% didn't like the uncomfortable beds."
      0.2 "98% thought they were poorly maintained."
      2.2 "78% found problems with the furniture."
      4.9 "51% criticized the small bathroom."
      3.5 "65% were unsatisfied with the kitchenette."
      0.6 "94% thought the tv was sub-standard."
      1.0 "Air conditioning was criticized by 90%."
    • 4.7 "Not very comfortable."
      4.6 "54% said rooms were small."
      4.8 "52% didn't like the uncomfortable beds."
      4.9 "51% criticized the small bathroom."
      1.0 "Air conditioning was criticized by 90%."
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    Overall rating

    9.2 Excellent
    based on 1,387 reviews
    • 9.4 "Terrific location."
      8.9 "Easily accessible by car, said 89%."
      9.6 "96% liked the proximity to sightseeing."
    • 8.6 "Great service."
      7.7 "77% thought the service was very professional."
      7.3 "73% said the reception staff was great."
      9.3 "93% found the staff to be very friendly."
    • 7.7 "Good pool."
    • 7.2 "Good vibe."
      9.8 "98% enjoyed the friendly atmosphere."
      9.9 "99% thought the hotel was luxurious."
    • 6.3 "Average amenities."
      5.7 "57% thought the building was acceptable."
    • 6.2 "Breakfast is mediocre."
    • 5.1 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
      5.8 "Beds were acceptable for 58%."
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    Overall rating

    8.8 Excellent
    based on 292 reviews
    • 8.6 "Great service."
      7.8 "78% thought the service was very professional."
      9.0 "90% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
    • 8.6 "Location is great."
    • 7.5 "Good vibe."
      9.7 "97% enjoyed the friendly atmosphere."
      9.9 "99% thought the hotel was luxurious."
    • 6.9 "Average amenities."
      6.0 "60% thought the building was acceptable."
    • 6.3 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 5.4 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
      5.2 "Beds were acceptable for 52%."
    • 5.1 "Average comfort."
      5.2 "Beds were acceptable for 52%."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Pleasant hotel grounds"
    "Great view"
    "Luxurious Hotel"
    data provided by TrustYou
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