8.0
Good service and communication. One extra day was arranged. Older car with various non working parts such as central locking, misaligned headlight etc.Reviewed 13 Oct 2022
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2.0
The car was provided without a spare tire and old wheels in terrible conditions. Considering Jordanian roads and long drives without any kind of pit stops there was an extremely high risk associated with this travel. The company should compensateReviewed 15 Aug 2022
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8.0
Pros:Easy to find the location within each airport, and quick access to car and check in/out.Reviewed 2 Jan 2020
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6.8
Pros:I received a free upgradeCons:Better / faster pick and drop off The car was not available for pick up at the location and had to be brought in.Reviewed 22 Mar 2019
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2.0
Cons:I cancelled the booking because it was a fraudReviewed 3 Sep 2018
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2.0
They cancelle my reservation the day of pickup and lied about it.Cons:I arrived in Jordan and went to the sixt rental booth to pick up my car. Approaching the desk I immediately noticed a large commotion from a group of about 10 people. Upon entering the group, it became evident that they had overbooked their inventory and were beginning to make people wait upwards of 6 hours for a car. When it was finally my turn in line, I politely told the sales manager my booking reference number for the car. He spends about 20 seconds looking it up on the computer before turning towards me telling me ‘my booking had been cancelled’. After my expected reaction of how?, what?, when?, why?, the sales manager broke eye contact with me and looking at his feet in shame muttered that ‘their office no longer accepts booking from agencies.’ Ok guy, you don’t accept bookings from agencies? You don’t honor kayak bookings? Really? So you cancelled my 2 week prior reservation without any sort of communication and there isn’t anything you can do for me because you over booked your fleet and there are not enough cars to meet resercarions. Dear sixt, Next time you lie to my face. Please look me in the eyes.Reviewed 6 Apr 2018
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2.0
Car was nOt clean, over priced and they will take advantage of youPros:NoneCons:All of the aboveReviewed 4 Apr 2018
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10.0
Pros:Customer service was friendly and courteous. Made efforts to speak English when it wasn't there primary language. Made the process smooth and effortlessReviewed 22 Mar 2017
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4.0
Not a great experiencePros:Were able to supply a child car seat last minute. Airport location was convenientCons:Pickup of the car took an extended amount of time. Reserved a Kia Optima, got a Renault. There was a nice looking Kia Optima 2 cars down from the Renault they gave us. The car was in poor condition, scratches all over, a hole in the rear bumper, faint smoke smell inside. When we booked the Kia it specifically stated the Kia is technologically advanced. The Renault was not. Couldn't connect my phone to the sound system, no USB charger that you would expect in a car that was stated as technologically advanced. I would not use them againReviewed 20 Feb 2017
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9.2
Good customer servicePros:Good work ethics, good price easy processCons:All is goodReviewed 6 Feb 2017
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