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2.0
Awful experience! Didn’t tell us what time they closed and left us with no car and won’t refund :)Reviewed 1 Jan 2023
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4.0
The shuttle never showed up, called multiples times nobody answered, we ended up walking in a temperature 90+ heat all way to the place. Got there they didn’t even know customers were waiting for pick up at the airport. The price was good but just because of all the hustle to try to pick up the car will think twice to choose this company again.Reviewed 20 Nov 2022
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10.0
Awesome! Will always use them!Reviewed 19 Nov 2022
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10.0
It was an easy process. We arrived about midnight and called for shuttle service. They were to the airport in about 5 minutes. A few minutes of paperwork (bring insurance card) and we were on our way. Drop off was even quicker.Reviewed 7 Nov 2022
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10.0
the clerk was very helpfulReviewed 31 Oct 2022
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2.0
We arrived to pick up the car rental (we made a reservation prior and paid in full), they did not have a car for us. They gave us a substitute, and we had to return the vehicle before 12 noon that day. We picked up the new car, and 4 days later it would not start and we had to return it again and, resulting in another day lost on our vacation. They replaced it, this is totally unacceptable.Reviewed 28 Oct 2022
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8.0
Best price in townReviewed 7 Oct 2022
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10.0
It would have been better if they go the extra mile for customers, the experience was good but I got there a few hours later because my fly and I had to wait 5 hours for them to open in Aguadilla PR would have been nice if they were there for my reservation.Reviewed 30 Sep 2022
review from![cheapflights]()
2.0
Bad experience overall. After I booked the rental, notice the dates were incorrect, I attempted to correct the error but was not able to do so. I contacted them via email and was told that I could cancel the booking via the web. That was not possible. I finally gave up. All I want is to cancel the booking and get a refund for the US $27.86 that was charged to my credit. The web site is no way user-friendly. It would be appreciated if you can assist me in getting my refund. Thank you, John Valentin C: 516-819-2177Reviewed 7 Jul 2022
review from![kayak]()
10.0
The only problem was that I did not know whether to go to the airport location or lot location. Waited at the airport for an hour only to be told to go to the lot which I did not know they had.Reviewed 14 Jun 2022
review from![kayak]()
10.0
Pros:I used your service before until I had a very Nasty experience in San Juan where I had to agree to pay almost double for both car rental ( Maritza Gonzalez & Wesley Gonzalez otherwise they will not give me the keys (which I ask for 6 time ) but the girl training wanted to show the new staff how to rip off the vacationers ( very sad person) ! If you would apply the same service I received in Aguadilla to San Juan your rating will must definitely increase , looking forward to returning and letting my crew know of the new experience , thank you. In fact I might to contact you regarding the issue but I been very busy for the last few years traveling yet I will never forget the impact she created on my family !Cons:Know the trainer in San Juan has been dealt with , right now I don’t have the time to pull her name for the files yet I am sure you can track her down if you really value your future customers !Reviewed 10 May 2021
review from![kayak]()
10.0
Cons:Lower priceReviewed 7 Dec 2020
review from![kayak]()