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7.0
Good
45 reviewsCleanliness
9.0
Comfort
9.0
Pick-up/Drop-off
10.0
Value for money
8.0
One location in Midway District
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Reviews
4.0 Okay
Jan 2021
Pros:
Staff was friendly and as helpful as possible.Cons:
However the first place we had our rental for was a nightmare. We called the national line and they said they had our car ready, but the local place didn't have it so I had to scramble for a few hours. They told me I needed to go to a different Avis but that Avis never picked up the phone as I called for 2 hours straight. eventually I had to use a backup reservation I made for 2 days, but I only needed the car for 1 day, so I ended up paying $150 more than I needed to. One of the local staff people said that Priceline does not have accurate counts of cars that are available so my suggestion is that Avis and Priceline stop working together because it causes problems for the consumer, where they fix the issue.4.0 Okay
Oct 2019
Pros:
The staff was friendly and I liked the car I rented.Cons:
There was mis-communication after mis-communication...I reserved a car for noon pickup in San Diego and called to see if I could pick it up earlier, they changed my reservation over the phone to 11 am but no one else seemed to be aware of this throughout the whole process. For example, I picked up my car and they didn't tell me that picking it up earlier meant I had to return it earlier. So when I returned it, they said I was 'late' and charged me a late fee. I was not late going by my noon return time, which is what I had booked on line. I talked to the staff when I returned my car to the Orange Co airport about the fee, who said I had to talk to the people at the Avis counter in the Orange County airport, who said I had to call back to the San Diego Office where I rented the car, who said I needed to talk to the staff back at the Orange County Avis counter I just left! UGH!!!!!!! I will never rent from Avis again. It was complete confusion, or dishonesty. Neither is a good look.3.2 Mediocre
Apr 2019
Pros:
The price.Cons:
The location is in a bad part of town. The car was dirty and not full of gas. It was unprofessional and I would not rent there again.9.6 Excellent
Mar 2019
Pros:
At pickup, staff was horrible. The gentleman was very slow and was texting while helping us. However, the guy who checked us out when we dropped the vehicle off was quick and much more helpful. Overall, the experience was good and the car was perfect.Cons:
The customer service at the rental store could have been better. The rest was good though.2.8 Mediocre
Feb 2019
Cons:
I wasn’t able to rent the car. Customer service agent was horribly rude.9.2 Excellent
Jan 2019
Cons:
The worker at 2790 Kurtz in San Diego was very nice and friendly. :)8.0
Excellent
3 reviewsCleanliness
8.0
Comfort
8.0
Pick-up/Drop-off
8.0
Value for money
8.0
One location in Midway District
Europcar
6.0
Good
3 reviewsCleanliness
10.0
Comfort
8.0
Pick-up/Drop-off
2.0
Value for money
10.0
One location in Midway District
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6.0 Good
Jun 2022
1.9
Horrible
24 reviewsCleanliness
1.9
Comfort
1.9
Pick-up/Drop-off
1.9
Value for money
1.9
One location in Midway District
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10.0 Excellent
Jul 2020
Pros:
Very helpful and polite.Cons:
I received great service, I’ll gladly recommend Enterprise.10.0 Excellent
Jun 2020
Pros:
The price, easy pick up and drop off.Cons:
Nothing. It was a great experience10.0 Excellent
Apr 2019
Pros:
Staff was great -- very fast and accommodating.6.0 Good
Jun 2018
Pros:
The ease of the processCons:
???????10.0 Excellent
Oct 2017
Pros:
The customer service at the office on Liggett St. in San Diego was outstanding. The staff was personable and made the checkout process smooth and swift. The manager followed up with an email to thank me for my business and to let me know I could contact her if I had any qeuestions or concerns.5.2 Okay
Apr 2017
Pros:
The car was great, very clean and nice.Cons:
Being told that I would be paying $246.88 and getting charged for $362.10. I plan on disputing this charge on my credit card, totally was bait and switched with the pricing.MEXRENTACAR
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Midway District
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2.0 Mediocre
Dec 2017
Cons:
When I arrived to pick up my vehicle, there was no one there. Nobody! Had to rent through another company.2.0 Mediocre
Dec 2017
Cons:
When I arrived to pick up my vehicle, there was no one there. Nobody! Had to rent through another company.ADDCAR RENTAL
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Midway District
Atwest
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Midway District
Easirent
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Midway District
MAGGIORE
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Midway District
United Auto Rental
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Midway District