Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
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Passenger van |
SUV |
Commercial |
Pick-up truck |
7.3
Good
32 reviewsCleanliness
10.0
Comfort
10.0
Pick-up/Drop-off
10.0
Value for money
10.0
One location in Marina
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Reviews
2.0 Mediocre
Jun 2020
Cons:
Car wasn’t cleaned and had no gas. Agent kept us waiting for an hour and a half, never generated correct rental wffeement, we were billed for $233 tank of gas which we did not use.8.0 Excellent
Aug 2019
Pros:
Very friendly2.0 Mediocre
Jul 2019
Cons:
If there was a car available for rental5.6 Okay
Jun 2019
Pros:
The vehicle was clean and gas was full.Cons:
The agent didn't answer questions well. I was made to feel inferior because my credit card was also debit. Actually getting the vehicle was not a nice experience. It was far from the office and instructions were unclear. There was also no way for me to check the vehicle and point out issues.4.8 Okay
Jun 2019
Pros:
Car was in good condition, upgraded to SUVCons:
Tried to drop off, location was closed. Nobody at local or national helpdesk answered the phone to assist.10.0 Excellent
Sep 2018
Pros:
Got a free upgrade and we were able to return the vehicle to the garage late at night instead of paying for parking. Great location for gaslamp!8.0
Excellent
20 reviewsCleanliness
8.0
Comfort
8.0
Pick-up/Drop-off
8.0
Value for money
10.0
One location in Marina
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2.0 Mediocre
Jan 2020
Pros:
When we got to the hotel to pick up our rental car we were told they had no cars and we would have to make other arrangements. We saw 4 other families being told the same thing. Wow. They did not help us in anyway. I would never renting a car using priceline again. It was a scam.Cons:
When a customer rents a car, make sure you have a car for them to rent. Scamming deals on priceline is false advertising.5.2 Okay
Sep 2019
Pros:
Pick up and drop off was easy. Car was a 2019.Cons:
No way a Toyota ch-r should qualify as an SUV. Would have been more room in a regular car6.8 Good
Aug 2019
Pros:
Staff person who assisted with the rental was very friendly and personable, and apologized for the amount of time the transaction took.Cons:
Took too long to pick up the rental. There was one person ahead, and apparently issues with the second computer at the rental booth. I was given instructions to find the general whereabouts of the car in the hotel parking garage, but not escorted and no walk-around to check for previous damage.7.6 Good
Apr 2019
Pros:
The car was very clean and easy to drop off considering it was out of a hotel.Cons:
I was not aware that there was a $200 hold in order to receive the rental when I booked online.3.6 Mediocre
Apr 2019
Pros:
Not friendly, not helpful. Please close this locationCons:
The staff were rude and late4.0 Okay
Aug 2018
Cons:
San Diego location is a pain to drop off at. You have to drive all the way to the top level of a hotel parking garage, then take the elevator down and go into the hotel lobby to find their desk. There’s no signage directing you where to go.4.9
Okay
18 reviewsCleanliness
5.6
Comfort
5.9
Pick-up/Drop-off
3.9
Value for money
5.0
One location in Marina
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2.0 Mediocre
May 2021
Pros:
Nothing, it was prepaid and they charged me extra on my card without my knowledge. I have confirmed a couple of time while returning the car and they mentioned I don't owe anything since everything is pre paid4.0 Okay
May 2021
Pros:
Gas in the vehicle was not the same as the amount on the receipt. Merchant said he would change up and never did. Bluetooth didn't work. USB port didn't work. Car was extremely dirty and hadn't clearly been clean in a while.Cons:
Basically everything. Way overpriced, dirty car, didn't work, not a great vehicle and gross.2.0 Mediocre
Aug 2022
2.0 Mediocre
Jul 2022
8.0 Excellent
Apr 2022
2.0 Mediocre
Feb 2022
2.0 Mediocre
Jan 2022
8.0 Excellent
Oct 2021
1.9
Horrible
22 reviewsCleanliness
1.9
Comfort
1.9
Pick-up/Drop-off
2.7
Value for money
1.9
2 locations in Marina
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9.2 Excellent
Mar 2019
Cons:
Pickup from the airport8.0 Excellent
Apr 2017
Cons:
Service was satisfactory. No problems2.0 Mediocre
Mar 2017
Cons:
Got to San Diego airport to get our car we pre rented. They said that the reservation was for down town. There was no easy way to get to the down town location. I only requested airport locations. You did not make that clear on the location. We had to pay $55 more than you quoted. Very Frustrated and disappointing. Not a good way to start a vacation. Howard8.0 Excellent
Feb 2017
Pros:
Had to cancel due to inclement weather.4.0 Okay
Jan 2017
Pros:
Without a choice or notification, Kayak decided to provide a rental car off campus from the airport my family was flying into. After an Uber ride to the downtown location separate from the airport location and shuttle services we obtained our car. If it wasn't for an unseasonable downpour my family wouldn't be so sour or wet from this inconvenience. Fare warning to package offers from Kayak. Make sure you know the airport address before taking the deal. Enterprise rentals made it right by the inconvenience of the services of Kayak by waiving the return of the car to a different location on our departure.9.2 Excellent
Oct 2016
Pros:
Top-down motoring. Great service at the F St location.Cons:
Outward visibility is seriously limited with the top up, which it was most of the time because SD was suffering through a nasty heat wave. It's a very large car in a city of very narrow parking places. Combine that with long doors, and you have a recipe for difficult ingress/egress.1st Van Rental
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Marina
All Star Rent a Van
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Marina
Orange County Van Rental
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Marina
SURPRICE CAR RENTAL
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Marina