Book Europcar hire cars in San José

Reviews for Europcar in San José

Recent reviews

Traveller rating

Wonderful

1

Very Good

0

Good

0

Okay

2

Fair

0

Mediocre

0

Poor

13

2.0

I was an hour late due to my plane being delayed and they cancelled my reservation and gave the car to someone else. Had to pay 1000 more.Reviewed 27 Feb 2023

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2.0

Booked on kayak and company didnt have a car available for me upon arrival. Also paid for insurance in advance and never heard back from them to attempt to receive a refund. 0/5 for them and for renting a car via kayakReviewed 24 Feb 2023

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2.0

Reservation was canceled and I was not notifiedReviewed 18 Feb 2023

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2.0

Fraud and not reliable. We were 3 different customer with the same problem. They take reservation but does not have any vehicle available. Poor service. Staff appared annoyed and were not helpful. They tell customer they dont have car. Very dissapointed. This issues cost me a complete day of vacation. Very upsettingReviewed 17 Feb 2023

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2.0

Although I received an email saying that the car rental was confirmed, when I showed up to pick up my vehicle, the rental company had no cars available at all. In fact, I went back to the airport to see if other companies had cars and no one had any rentals available. I lost my money on the 2 nights pre-paid hotel accommodations. I will likely never use Kayak’s service again.Reviewed 13 Feb 2023

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6.0

Service ok Car wasn’t in the best condition, hiding fees like insurance was more them double of what kayak offered,Reviewed 1 Feb 2023

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2.0

I did not end up using europcar in Costa Rica as they try an charge you an outrageous amount for insurance (no refundable $500) even though I already purchased insurance abd the car prior for $120 total. Working on getting my refund back , better off renting from the localeReviewed 8 Nov 2022

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2.0

Awful experience. Reserved rate wasn’t honored at all. Tried to charge me 5x as much at the counter with a multiple thousand dollar “deposit”. Had to walk away. Would never try to rent from them in Costa Rica again.Reviewed 13 Aug 2022

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6.0

I canceled my rental car. The people, QEEQ.com, returned my money immediately. I bought the zero deductible insurance from the same web page and the money wasn't returned for the rental. I phoned Alliance and they said that they were putting in a request for the return of my money but I haven't received it as yet.Reviewed 8 Jun 2022

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2.0

Rental pickup booth closed before their stated time, even after we told them we were arriving later, due to a delayed flight.Reviewed 1 Jun 2022

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2.0

Not because Europcar people in San Jose, they been good, and the car was O.K., but we had to buy a new coverage Insurance, because the one you offered on the web page at the time of this reservation was not valid in San Jose!!! How you can offer it??? if not a valid coverage?! Please proceed to refund us for the Allianz Insurance purchased, we try contact them with no e-mails going through, please indicate the steps to be taken for recovering our money?! Thank you, CosminReviewed 18 Apr 2022

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4.0

Price was 3 times higher compared to initial booking in kayak. Old vehicle, uncomfortable. Picking up the car took around 2 hours. Won’t be renting with Europcar or using Kayak in the futureReviewed 17 Apr 2022

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• What is the most popular car hire from Europcar in San José?

  Standard (Class Standard SUV or similar) is the most frequently booked car hire type from Europcar in San José.

• How many car hire locations does Europcar have in San José?

  Europcar has 3 hire locations in San José. Take a look at our Europcar hire location map to find the best car hire near you.

• Does Europcar have a car hire location at the airport: Juan Santamaria Intl airport (SJO)?

  Yes

• Does Europcar offer shuttle or airport pick-up services from Juan Santamaria Intl airport (SJO)?

  Yes