"Excellent , support and service."(in 101 reviews)
"The "(in 101 reviews)
Cons
" at pick-up."(in 231 reviews)
"Worst rental of my life."(in 28 reviews)
" here again!"(in 22 reviews)
Reviews for Europcar in Copenhagen
Overall rating6.5 OkayBased on 11 reviews
Cleanliness
7.2
Comfort
7.2
Overall
6.7
Pick-up/Drop-off
6.5
Value for money
6.3
Recent reviews
Traveller rating
3
1
2
2
0
0
2
Find reviews that mention:
10.0
In car mapping and gps, great car to driveReviewed 8 Jul 2022
review from
10.0
Clean easy dropoffReviewed 22 Mar 2022
review from
6.0
The add-on costs were extremely high and unexpected. Not really a bargain.Reviewed 15 Nov 2021
review from
3.9
The car was ok for size and comfort. BUT...Still in dispute over alleged additional damage to the vehicle on its return. We were not involved in any accidents, but europcar staff say there are additional scratches on the vehicle for which we are responsible. In the photos they sent as evidence, there are small, very minor surface marks which would polish out easily with a cloth. Is this how they make their extra money or am I just being cynical?Reviewed 8 Oct 2021
review from
2.0
Cons:Customer experienceReviewed 21 Jun 2021
review from
6.0
Pros:Staff was helpful at pickup but gave no instructions on drop off.Cons:They failed to inform us that if you dropped off after 5 o’clock you had to pay for overnight parking and there is no where to drop off. You have to pay for public parking. That made the rental extremely expensive for what we got. Very disappointing.Reviewed 1 Jun 2021
review from
7.2
Pros:The process is fast.Cons:Refund of deposit not flexible. I need to send an email to give information. Should have returned to my Union Pay automatically.Reviewed 25 Aug 2019
review from
8.8
Cons:Had to pay for parking on the street since we brought it back after the shop was closed, and the cup holders had a bit of something sticky in them but otherwise was goodReviewed 26 Mar 2019
review from
10.0
Pros:All good. Thanks guys.Reviewed 18 Mar 2019
review from
7.2
Pros:car was nice; people were nice; no waitCons:I was informed that because I reserved "via a broker" my extra insurance would not be recognized by Europcar. Luckily I had no incidents.Reviewed 16 Jul 2017