Pros: How fast the process went and customer service
Cons: That it rained that day
26 Nov 2016
Cons: Enterprise would not let me drop off vehicle at an alternate locate for less than 120% the cost of the original rental. Penny pullers, weak customer service.
27 Sep 2016
Pros: Tucked in out of the way this was an unexpected pleasure. I was picked up promptly and the car was ready. The car was clean and in excellent working order. Excellent customer service. Thanks Yves!
Cons: It isn't open on Sat or Sun!!
18 Oct 2016
Pros: Costumer service was impeccable from everyone.
Pros: The location is super convenient for us and the staff working there were very nice.
Cons: The car was dirty when we picked it up; the tank was under half full; and the daily charge for an extra driver, which I didn't realize was going to be as high as it was, made the deal less economical than I originally thought it would be when I placed order online. That's a learning lesson for me for next time.
Cons: I went to the dealership and asked how much it would be, including insurance. The man ran my card, checked me in and then told me how much it was. He claimed that he couldn't see the total until after my card was charged. I made him cancel the rental and I went elsewhere. Disgusting.
11 travellers who rented a car in Silver Spring gave the car agency they used an average rating of 8.0