Pick-up location | Québec City |
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Rental locations | 54 |
Airport locations | 12 |
Mini |
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Intermediate |
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Commercial |
Pick-up truck |
10.0
Excellent
60 reviewsCleanliness
10.0
Comfort
10.0
Pick-up/Drop-off
10.0
Value for money
10.0
10 locations in Québec City
Locations in Québec City
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Reviews
7.6 Good
Oct 2019
Pros:
Pick-up and drop-off was a breeze. Nice enough little car.Cons:
The inside of the car's windows were very dirty (covered in that new car "film").10.0 Excellent
Sep 2019
Pros:
yes, very friendly and helpful10.0 Excellent
Sep 2019
Pros:
Staff is Quebec was polite, professional, and helpful. Car was clean and in excellent condition. Drop off was super easyCons:
No changes necessary.8.8 Excellent
Aug 2019
Pros:
Very helpful staffCons:
nothing7.6 Good
Aug 2019
Pros:
The car and pick up and drop off were fine---eventually. But the frustrations came when trying to get Enterprise on the phone to talk to a live person about a serious problem.Cons:
2 months in advance, we chose the wrong pick-up date in Quebec. We couldn't correct it online or by phone and on arrival had to taxi to the office to try to fix it. Jonte Jyne was very helpful. But Enterprise's voice-mail system is the WORST!5.2 Okay
Jul 2019
Cons:
The reservation was made for a pick up at a closed location. Spent a few hours on the phone with Enterprise and had to get to a new location and then wait a few hours for a car.9.4
Excellent
58 reviewsCleanliness
7.9
Comfort
9.4
Pick-up/Drop-off
9.4
Value for money
9.4
2 locations in Québec City
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10.0 Excellent
Jan 2021
Pros:
Because of Covid-19 restrictions, they picked me up at home5.6 Okay
Dec 2019
Pros:
At pick up, the receptionist requested more money than specified on my reservation.Cons:
I should have paid the amount on my reservation.9.2 Excellent
Oct 2019
Pros:
Pleasant employees and gave us a great car. So quick and easy at Quebec City Airport.Cons:
Although I booked on a Canadian website, and went to a Canadian place the booking ended up being in American dollars which made it not really a deal.2.0 Mediocre
Sep 2019
Cons:
Charged 50 percent more at the airport8.0 Excellent
Sep 2019
Pros:
The car was perfect. We did not expect so much comfort and a quality car like that.Cons:
The staff was bad. I mean, she was really bad. She did not want to help up at all and the answers came with a bad mood and even putting some kind of terror since we chose not to take insurance. Also, I'm worried about the $210 that was temporaly charged in my credit card and it was not cancelled yet9.6 Excellent
Aug 2019
Pros:
Everything was great, friendly staff, great car. and zero issues.Cons:
Drop off procedure was not clear. To be fair its airport set up and not Hert's policy. After hours drop off was not clear, but we figure it out.Dollar
10.0
Excellent
10 reviewsCleanliness
10.0
Comfort
10.0
Pick-up/Drop-off
10.0
Value for money
10.0
One location in Québec City
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Reviews
9.2 Excellent
Oct 2018
Pros:
Comfortable, secure ride the Canada’s Maritime provinces.Cons:
Stressful pick-up procedure in Okd Town Quebec City. Understaffed with very few rental options5.2 Okay
Jul 2018
Cons:
Return was very difficult. Nobody was at stand when we arrived and after-hours instructions were very difficult.10.0 Excellent
Sep 2021
9.2 Excellent
Oct 2018
Pros:
Comfortable, secure ride the Canada’s Maritime provinces.Cons:
Stressful pick-up procedure in Okd Town Quebec City. Understaffed with very few rental options5.2 Okay
Jul 2018
Cons:
Return was very difficult. Nobody was at stand when we arrived and after-hours instructions were very difficult.9.3
Excellent
19 reviewsCleanliness
8.0
Comfort
8.6
Pick-up/Drop-off
9.3
Value for money
9.3
One location in Québec City
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10.0 Excellent
Sep 2018
Pros:
At first I thought taking a large pickup vehicle would be abit excessive for two. However, with a full tank of fuel already provided and plenty of legroom inside the car it made the 8hr journey to our destination totally worth it. The car also had a great stereo system!Cons:
Nothing, although would love to drive a manual next time.10.0 Excellent
Jul 2017
Pros:
we got to the counter before they were open. Agent opened early so we could get going on the road9.2 Excellent
Oct 2016
Pros:
Everything was perfect.Cons:
The price was too high. Said that, Alamo was among the only few companies offering the service of dropping the car in Montreal, so good job.6.0 Good
Sep 2016
Pros:
The car was clean and roomy.Cons:
The car I reserved and expected to drive was apparently unavailable and a Kia Soul was the replacement. Your agent assured me that it was an upgrade but I found that it lacked power especially when passing and climbing hills. Rear window visibility could have been better. The radio tone was muddy.8.0 Excellent
Oct 2015
Pros:
No lines, attentive attendants.Cons:
Car pick of was a bit of a point in the direction we should walk, but we found it.10.0 Excellent
May 2022
8.0 Excellent
Feb 2022
10.0 Excellent
Nov 2021
10.0 Excellent
Sep 2018
Pros:
At first I thought taking a large pickup vehicle would be abit excessive for two. However, with a full tank of fuel already provided and plenty of legroom inside the car it made the 8hr journey to our destination totally worth it. The car also had a great stereo system!Cons:
Nothing, although would love to drive a manual next time.10.0 Excellent
Jul 2017
Pros:
we got to the counter before they were open. Agent opened early so we could get going on the road9.2 Excellent
Oct 2016
Pros:
Everything was perfect.Cons:
The price was too high. Said that, Alamo was among the only few companies offering the service of dropping the car in Montreal, so good job.8.5
Excellent
21 reviewsCleanliness
7.5
Comfort
9.5
Pick-up/Drop-off
8.5
Value for money
9.5
6 locations in Québec City
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10.0 Excellent
Aug 2019
Pros:
Yes !Cons:
One fact and the only disappointment was no indication at any point on the reservation that the rental was “off airport” adding a cab ride and time that was NOT accounted for. Not being from the region the address was NOT obvious to me.9.2 Excellent
Oct 2018
Pros:
The car was clean, in very good condition and got decent gas mileage.Cons:
It was an over two hour wait in line to get the car because it was a holiday in Canada. They only had one clerk working, who did a great job under the circumstances.4.0 Okay
Sep 2018
Cons:
Car should not be in fleet. All seats were full of coffee/ drink stains. Very piggish. Car was very misused and with high mileage.8.0 Excellent
Nov 2017
Pros:
Easy to collect carCons:
No clear instruction that I had to drop the car in a parking garage and then drop the key and parking ticket in the Budget/Avis office INSIDE Hilton Hotel.10.0 Excellent
Dec 2016
Pros:
Great service and hassel free.10.0 Excellent
Oct 2016
Pros:
Great service at pickupAvis
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
6 locations in Québec City
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10.0 Excellent
Oct 2019
Pros:
Quick service, helpful staff, free upgrade was nice. Great deal.Cons:
Free coffee? No, it was just fine, really.6.4 Good
Oct 2019
Cons:
Requested a midsize. Reserved two months in advance. Received a Suburban. Too much fuel and difficult to maneuver in urban situations. I was very happy to turn it in.9.2 Excellent
Oct 2019
Pros:
Quick service.Cons:
Car was larger than expected.8.0 Excellent
Sep 2019
Pros:
Size & tech onboardCons:
Help at the pickup point with all the tech onboard that we had to figure out by ourselves.4.0 Okay
Sep 2017
Cons:
the is verry durty winshiel full moskito inside verry durty the car is not clean up before rent again10.0 Excellent
Jul 2017
Pros:
Nice staff. Upgraded is to a convertible.National
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Québec City
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Reviews
7.2 Good
Sep 2019
Cons:
Return faster the deposit needed9.2 Excellent
Jul 2019
Pros:
Well, we reserved 2 vans, but when we came to pick up, they did not have the vans, so they upgraded us to a Ford Flex. We did like the Ford Flex so that worked out well.Cons:
Luckily, even though we reserved a van - which is why we went with National, because they showed to have a van. When showed up to pick up, they did not have the van we reserved, so they gave us a Ford Flex. We did like the Ford Flex, so it worked out fine.8.8 Excellent
Mar 2018
Pros:
Overall a good experienceCons:
A little pricey10.0 Excellent
Nov 2017
Cons:
I'll appreciate to have the opportunity to drop off the car Down town instead of the airport.7.2 Good
Sep 2019
Cons:
Return faster the deposit needed9.2 Excellent
Jul 2019
Pros:
Well, we reserved 2 vans, but when we came to pick up, they did not have the vans, so they upgraded us to a Ford Flex. We did like the Ford Flex so that worked out well.Cons:
Luckily, even though we reserved a van - which is why we went with National, because they showed to have a van. When showed up to pick up, they did not have the van we reserved, so they gave us a Ford Flex. We did like the Ford Flex, so it worked out fine.8.8 Excellent
Mar 2018
Pros:
Overall a good experienceCons:
A little pricey10.0 Excellent
Nov 2017
Cons:
I'll appreciate to have the opportunity to drop off the car Down town instead of the airport.Discount Car & Truck Rentals
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
11 locations in Québec City
DISCOUNT.QUEBEC
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
7 locations in Québec City
keddy by Europcar
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
3 locations in Québec City
Europcar
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
2 locations in Québec City
Thrifty
10.0
Excellent
No reviews available
Cleanliness
10.0
Comfort
10.0
Pick-up/Drop-off
10.0
Value for money
10.0
2 locations in Québec City
Sunnycars
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Québec City
Locations in Québec City
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Most popular car type | Economy |
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