Québec City car rental reviews and directory
Enterprise![agency]()
Best rated
8.7 Excellent (89 reviews)
7 locations in Québec City
Enterprise
Locations in Québec City
1425 Rue Frank-carrel+1 418 687 7359
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
15070 Boul. Henri-bourassa+1 418 527 2023
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 08:00 - 13:00 |
| Sunday | 10:00 - 14:00 |
1551 Avenue Des Affaires+1 418 948 3299
| Monday | 08:00 - 13:00 |
| Tuesday | 08:00 - 13:00 |
| Wednesday | 08:00 - 13:00 |
| Thursday | 08:00 - 13:00 |
| Friday | 08:00 - 13:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
415 Clemenceau Suite 102+1 418 660 0793
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
507 Rue Principale Ste 118+1 418 861 8820
| Monday | 08:00 - 13:00 |
| Tuesday | 08:00 - 13:00 |
| Wednesday | 08:00 - 13:00 |
| Thursday | 08:00 - 13:00 |
| Friday | 08:00 - 13:00 |
| Saturday | 08:00 - 13:00 |
| Sunday | 08:00 - 13:00 |
690 Boul. Rene-levesque Est+1 418 523 6661
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 13:00 |
| Sunday | 00:00 - 00:00 |
745, Rue Pierre-bertrand+1 418 527 2023
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 08:00 - 13:00 |
| Sunday | 10:00 - 14:00 |
7.6 Good16 Oct 2019
Pros: Pick-up and drop-off was a breeze. Nice enough little car.Cons: The inside of the car's windows were very dirty (covered in that new car "film").
10.0 Excellent24 Sep 2019
Pros: yes, very friendly and helpful
10.0 Excellent15 Sep 2019
Pros: Staff is Quebec was polite, professional, and helpful. Car was clean and in excellent condition. Drop off was super easyCons: No changes necessary.
8.8 Excellent20 Aug 2019
Pros: Very helpful staffCons: nothing
7.6 Good16 Aug 2019
Pros: The car and pick up and drop off were fine---eventually. But the frustrations came when trying to get Enterprise on the phone to talk to a live person about a serious problem.Cons: 2 months in advance, we chose the wrong pick-up date in Quebec. We couldn't correct it online or by phone and on arrival had to taxi to the office to try to fix it. Jonte Jyne was very helpful. But Enterprise's voice-mail system is the WORST!
5.2 Okay13 Jul 2019
Cons: The reservation was made for a pick up at a closed location. Spent a few hours on the phone with Enterprise and had to get to a new location and then wait a few hours for a car.
8.0 Excellent1 Jul 2019
Pros: Staff was great at pick up. Drop off was chaotic in hotel lobby.Cons: Not crazy about Sonata. Would have preferred Camry or ???
7.6 Good24 Jun 2019
Pros: helpful staff. they spoke English which helpedCons: the reserved location did not have cars so I had to take a taxi to another location the contract was in French!! no option for English, evidently the drop off charges were exorbitant!
8.0 Excellent23 Jun 2019
Pros: The drop off was super easy, and our check-in fella was courteous and helpful with directions.Cons: Telling us the car had a quarter tank when it had barely an 1/8 when we got underway was annoying. Shouldn't all cars be rented full and returned full? That expectation just makes it easier to be accurate on both ends. We left it with a third of a tank, alas.
10.0 Excellent6 Sep 2018
Ten days vacation in CanadaPros: Excellent friendly service both when picking up and dropping off. Good car too.
Hertz![agency]()
8.3 Excellent (74 reviews)
2 locations in Québec City
Hertz
Locations in Québec City
44 Cote Du Palais+1 418 694 1224
| Monday | 08:00 - 13:00 |
| Tuesday | 08:00 - 13:00 |
| Wednesday | 08:00 - 13:00 |
| Thursday | 08:00 - 13:00 |
| Friday | 08:00 - 13:00 |
| Saturday | 08:00 - 13:00 |
| Sunday | 08:00 - 13:00 |
507 Rue Principale+1 418 871 1571
| Monday | 08:00 - 13:00 |
| Tuesday | 08:00 - 13:00 |
| Wednesday | 08:00 - 13:00 |
| Thursday | 08:00 - 13:00 |
| Friday | 08:00 - 13:00 |
| Saturday | 09:00 - 13:00 |
| Sunday | 08:00 - 13:00 |
5.6 Okay18 Dec 2019
Pros: At pick up, the receptionist requested more money than specified on my reservation.Cons: I should have paid the amount on my reservation.
9.2 Excellent7 Oct 2019
Pros: Pleasant employees and gave us a great car. So quick and easy at Quebec City Airport.Cons: Although I booked on a Canadian website, and went to a Canadian place the booking ended up being in American dollars which made it not really a deal.
2.0 Mediocre29 Sep 2019
Cons: Charged 50 percent more at the airport
8.0 Excellent18 Sep 2019
Pros: The car was perfect. We did not expect so much comfort and a quality car like that.Cons: The staff was bad. I mean, she was really bad. She did not want to help up at all and the answers came with a bad mood and even putting some kind of terror since we chose not to take insurance. Also, I'm worried about the $210 that was temporaly charged in my credit card and it was not cancelled yet
9.6 Excellent18 Aug 2019
Pros: Everything was great, friendly staff, great car. and zero issues.Cons: Drop off procedure was not clear. To be fair its airport set up and not Hert's policy. After hours drop off was not clear, but we figure it out.
10.0 Excellent14 Aug 2019
Cons: We could have been told extra features we didn't see we had such as the GPS which we didn't recognize for three days.
7.6 Good12 Aug 2019
Pros: Staff and car were great. Easy pick up and drop off.Cons: I don’t like paying a small amount online and then getting hit for $150 at the check out counter. Hidden fees never appreciated.
10.0 Excellent24 Jun 2019
Pros: Very friendly and helpful staff
9.6 Excellent9 Jun 2019
Pros: Good price. Contract ready upon arrival.Cons: Check in could be faster.
9.2 Excellent7 Jun 2019
Pros: Dropping of the car can sometimes be complicated, as the garage is always fool. However the staff always try to be as helpful as possible, so never had too many problems
Dollar![Dollar]()
9.4 Excellent (11 reviews)
1 location in Québec City
Dollar
Locations in Québec City
44 Cote Du Palais+1 418 658 1449
| Monday | 08:00 - 13:00 |
| Tuesday | 08:00 - 13:00 |
| Wednesday | 08:00 - 13:00 |
| Thursday | 08:00 - 13:00 |
| Friday | 08:00 - 13:00 |
| Saturday | 08:00 - 13:00 |
| Sunday | 08:00 - 13:00 |
9.2 Excellent8 Oct 2018
Great car!Pros: Comfortable, secure ride the Canada’s Maritime provinces.Cons: Stressful pick-up procedure in Okd Town Quebec City. Understaffed with very few rental options
5.2 Okay15 Jul 2018
Please enter the 21st centuryCons: Return was very difficult. Nobody was at stand when we arrived and after-hours instructions were very difficult.
Alamo![agency]()
9.1 Excellent (20 reviews)
1 location in Québec City
Alamo
Locations in Québec City
505 Rue Principale+1 418 877 0132
| Monday | 08:00 - 13:00 |
| Tuesday | 08:00 - 13:00 |
| Wednesday | 08:00 - 13:00 |
| Thursday | 08:00 - 13:00 |
| Friday | 08:00 - 13:00 |
| Saturday | 08:00 - 13:00 |
| Sunday | 08:00 - 13:00 |
10.0 Excellent23 Sep 2018
ComfortablePros: At first I thought taking a large pickup vehicle would be abit excessive for two. However, with a full tank of fuel already provided and plenty of legroom inside the car it made the 8hr journey to our destination totally worth it. The car also had a great stereo system!Cons: Nothing, although would love to drive a manual next time.
10.0 Excellent25 Jul 2017
PerfectPros: we got to the counter before they were open. Agent opened early so we could get going on the road
9.2 Excellent23 Oct 2016
Pros: Everything was perfect.Cons: The price was too high. Said that, Alamo was among the only few companies offering the service of dropping the car in Montreal, so good job.
6.0 Good8 Sep 2016
Pros: The car was clean and roomy.Cons: The car I reserved and expected to drive was apparently unavailable and a Kia Soul was the replacement. Your agent assured me that it was an upgrade but I found that it lacked power especially when passing and climbing hills. Rear window visibility could have been better. The radio tone was muddy.
8.0 Excellent12 Oct 2015
Pros: No lines, attentive attendants.Cons: Car pick of was a bit of a point in the direction we should walk, but we found it.
National![National]()
9 Excellent (10 reviews)
1 location in Québec City
National
Locations in Québec City
507 Rue Principale Ste 116+1 418 877 9822
| Monday | 08:00 - 13:00 |
| Tuesday | 08:00 - 13:00 |
| Wednesday | 08:00 - 13:00 |
| Thursday | 08:00 - 13:00 |
| Friday | 08:00 - 13:00 |
| Saturday | 08:00 - 13:00 |
| Sunday | 08:00 - 13:00 |
7.2 Good25 Sep 2019
Cons: Return faster the deposit needed
9.2 Excellent8 Jul 2019
Pros: Well, we reserved 2 vans, but when we came to pick up, they did not have the vans, so they upgraded us to a Ford Flex. We did like the Ford Flex so that worked out well.Cons: Luckily, even though we reserved a van - which is why we went with National, because they showed to have a van. When showed up to pick up, they did not have the van we reserved, so they gave us a Ford Flex. We did like the Ford Flex, so it worked out fine.
8.8 Excellent20 Mar 2018
Customer service was execellent.Pros: Overall a good experienceCons: A little pricey
10.0 Excellent2 Nov 2017
Fastest Drop off I've never had.Cons: I'll appreciate to have the opportunity to drop off the car Down town instead of the airport.
Budget![agency]()
8.8 Excellent (25 reviews)
6 locations in Québec City
Budget
Locations in Québec City
1000 Boulevard Rene Levesque+1 418 523 1075
| Monday | 08:00 - 13:00 |
| Tuesday | 08:00 - 13:00 |
| Wednesday | 08:00 - 13:00 |
| Thursday | 08:00 - 13:00 |
| Friday | 08:00 - 13:00 |
| Saturday | 08:00 - 13:00 |
1110 Boulevard Wilfrid Hamel+1 418 687 4220
| Monday | 07:00 - 17:00 |
| Tuesday | 07:00 - 17:00 |
| Wednesday | 07:00 - 17:00 |
| Thursday | 07:00 - 17:00 |
| Friday | 07:00 - 17:00 |
1284 Boulevard Laurier+1 418 527 3061
| Monday | 07:00 - 17:00 |
| Tuesday | 07:00 - 17:00 |
| Wednesday | 07:00 - 17:00 |
| Thursday | 07:00 - 17:00 |
| Friday | 07:00 - 17:00 |
3055 Boulevard Laurier+1 418 651 6518
| Monday | 08:00 - 13:00 |
| Tuesday | 08:00 - 13:00 |
| Wednesday | 08:00 - 13:00 |
| Thursday | 08:00 - 13:00 |
| Friday | 08:00 - 13:00 |
507 Rue Principale Suite 121+1 418 872 8413
| Monday | 08:00 - 13:00 |
| Tuesday | 08:00 - 13:00 |
| Wednesday | 08:00 - 13:00 |
| Thursday | 08:00 - 13:00 |
| Friday | 08:00 - 13:00 |
| Saturday | 09:00 - 13:00 |
| Sunday | 09:00 - 13:00 |
7115 Boulevard Wilfrid Hamel+1 418 872 9885
| Monday | 08:00 - 13:00 |
| Tuesday | 08:00 - 13:00 |
| Wednesday | 08:00 - 13:00 |
| Thursday | 08:00 - 13:00 |
| Friday | 08:00 - 13:00 |
10.0 Excellent5 Aug 2019
Pros: Yes !Cons: One fact and the only disappointment was no indication at any point on the reservation that the rental was “off airport” adding a cab ride and time that was NOT accounted for. Not being from the region the address was NOT obvious to me.
10.0 Excellent28 Jul 2019
Pros: Convenient location, friendly staff, easy pick up.
9.2 Excellent13 Oct 2018
Pros: The car was clean, in very good condition and got decent gas mileage.Cons: It was an over two hour wait in line to get the car because it was a holiday in Canada. They only had one clerk working, who did a great job under the circumstances.
4.0 Okay19 Sep 2018
Cons: Car should not be in fleet. All seats were full of coffee/ drink stains. Very piggish. Car was very misused and with high mileage.
8.0 Excellent14 Apr 2018
Cons: The 1400km limit.
8.0 Excellent7 Nov 2017
Pros: Easy to collect carCons: No clear instruction that I had to drop the car in a parking garage and then drop the key and parking ticket in the Budget/Avis office INSIDE Hilton Hotel.
5.6 Okay16 Jun 2017
Impossible to locate drop offPros: easy going staffCons: The address for the drop off was incorrect and there were no directions. In an unfamiliar city this was very difficult.
10.0 Excellent28 Dec 2016
Great servicePros: Great service and hassel free.
10.0 Excellent27 Oct 2016
Great servicePros: Great service at pickup
10.0 Excellent25 Oct 2016
Nice peoplePros: Counter person was very professional. Excellent service.
Avis![Avis]()
8.2 Excellent (16 reviews)
6 locations in Québec City
Avis
Locations in Québec City
1000 Boulevard Rene Levesque Est+1 418 523 1075
| Monday | 08:00 - 13:00 |
| Tuesday | 08:00 - 13:00 |
| Wednesday | 08:00 - 13:00 |
| Thursday | 08:00 - 13:00 |
| Friday | 08:00 - 13:00 |
| Saturday | 08:00 - 13:00 |
1110 Boulevard Wilfrid Hamel+1 418 687 4220
| Monday | 07:00 - 17:00 |
| Tuesday | 07:00 - 17:00 |
| Wednesday | 07:00 - 17:00 |
| Thursday | 07:00 - 17:00 |
| Friday | 07:00 - 17:00 |
1284 Boulevard Laurier+1 418 527 3061
| Monday | 07:00 - 17:00 |
| Tuesday | 07:00 - 17:00 |
| Wednesday | 07:00 - 17:00 |
| Thursday | 07:00 - 17:00 |
| Friday | 07:00 - 17:00 |
3055 Boulevard Laurier+1 418 652 1847
| Monday | 08:00 - 13:00 |
| Tuesday | 08:00 - 13:00 |
| Wednesday | 08:00 - 13:00 |
| Thursday | 08:00 - 13:00 |
| Friday | 08:00 - 13:00 |
507 Rue Principale, Suite 121+1 418 872 2861
| Monday | 08:00 - 13:00 |
| Tuesday | 08:00 - 13:00 |
| Wednesday | 08:00 - 13:00 |
| Thursday | 08:00 - 13:00 |
| Friday | 08:00 - 13:00 |
| Saturday | 09:00 - 13:00 |
| Sunday | 09:00 - 13:00 |
7115 Boulevard Wilfrid Hamel+1 418 872 9885
| Monday | 08:00 - 13:00 |
| Tuesday | 08:00 - 13:00 |
| Wednesday | 08:00 - 13:00 |
| Thursday | 08:00 - 13:00 |
| Friday | 08:00 - 13:00 |
10.0 Excellent15 Oct 2019
Pros: Quick service, helpful staff, free upgrade was nice. Great deal.Cons: Free coffee? No, it was just fine, really.
6.4 Good13 Oct 2019
Cons: Requested a midsize. Reserved two months in advance. Received a Suburban. Too much fuel and difficult to maneuver in urban situations. I was very happy to turn it in.
9.2 Excellent5 Oct 2019
Pros: Quick service.Cons: Car was larger than expected.
8.0 Excellent22 Sep 2019
Pros: Size & tech onboardCons: Help at the pickup point with all the tech onboard that we had to figure out by ourselves.
4.0 Okay5 Sep 2017
Cons: the is verry durty winshiel full moskito inside verry durty the car is not clean up before rent again
10.0 Excellent9 Jul 2017
Excellent location and staffPros: Nice staff. Upgraded is to a convertible.
Thrifty![Thrifty]()
7 Good (11 reviews)
2 locations in Québec City
Thrifty
Locations in Québec City
44 Cote Du Palais+1 418 658 1449
| Monday | 08:00 - 13:00 |
| Tuesday | 08:00 - 13:00 |
| Wednesday | 08:00 - 13:00 |
| Thursday | 08:00 - 13:00 |
| Friday | 08:00 - 13:00 |
| Saturday | 08:00 - 13:00 |
| Sunday | 08:00 - 13:00 |
507 Rue Principale+1 418 871 1573
| Monday | 08:00 - 13:00 |
| Tuesday | 08:00 - 13:00 |
| Wednesday | 08:00 - 13:00 |
| Thursday | 08:00 - 13:00 |
| Friday | 08:00 - 13:00 |
| Saturday | 09:00 - 13:00 |
| Sunday | 08:00 - 13:00 |
7.6 Good29 Jul 2020
Pros: Easy pick-up, helpful staffCons: No hand sanitizer at the counter.
9.2 Excellent17 Jun 2019
Cons: There was only one problem, there was a sign in the car about a flat tire all the time. Other than that the trip was perfect.
8.0 Excellent28 Oct 2018
Mostly okPros: Car was ready. Ran fine. Local office was helpful, and allowed early pick-up when requested, despite main Thrifty customer service refusal to do so. Drop off office was equally helpful. No drop charge going from Quebec to Montreal. Best price.Cons: Primary thrifty customer service not helpful. Car was supposed to be full size, was smaller than expected.
2.0 Mediocre10 Oct 2018
Cons: Did not rent this car - found a better deal with NO drop charges fo one-way rental
2.8 Mediocre31 Aug 2018
Waited forever and not helpfulPros: The car - a Hyundai Elantra - was great. Good mileage and lots of safety features. Clean -but wet - when we got it.Cons: WE had to wait 1 .5 hrs to get the car and we got it only after refusing a SUV and Minivan. Suddenly the car appeared all wet from a wash but in a No Parking zone where I was told to inspect the car. I did not look at the bottom of the front bumper which was later found to have a small tear.
5.6 Okay26 Jun 2018
unclearPros: car was nice and new.Cons: extra fees basically tripled the price advertised online. unclear about pick up and drop off times. watch out... if you're under 25, there is an extra 30 dollars a day. also, I signed the contract for 225$yet my credit card was charged 270...
8.4 Excellent26 Sep 2017
Everything was finePros: Easy pick up/drop off at old Quebec City location. Friendly service.
Europcar![Europcar]()
6 Good (2 reviews)
2 locations in Québec City
Europcar
Locations in Québec City
1225 Cours Dy General De Montcalm+1 418 529 2811
7300 Boul. Wilfrid-hamel Ouest+1 418 781 0847
Discount Car & Truck Rentals![Discount Car & Truck Rentals]()
10 locations in Québec City
Discount Car & Truck Rentals
Locations in Québec City
2300 chemin Sainte-Foy+1 418 652 7371
240 3rd Street
2600 Dalton
293 Seigneuriale
7300 Boulevard Wilfred-Hamel Ouest
750 Boul. Pierre-bertrand Sud
9500 Boul Henri Bourassa West
Quebec City Chateau Laurier
Quebec City Laval University
Quebec Jean Lesage Airport
Recent reviews
DISCOUNT.QUEBEC ![DISCOUNT.QUEBEC]()
7 locations in Québec City
DISCOUNT.QUEBEC
Locations in Québec City
1225, Cours du General de Montcalm
2300 Chemin Sainte Foy
2325, L'Université rue de
240, 3rd Street
293 Seigneuriale
7300 boul Wilfrid Hamel Ouest
750, Pierre Bertrand Sud Boulevard
Recent reviews
keddy by Europcar![keddy by Europcar]()
3 locations in Québec City
keddy by Europcar
Locations in Québec City
1220 Place Georges V Ouest, Quebec+1 418 529 2811
2600 Dalton, Discount Counter
Call 4187810847 For Disc Shuttle, ** Please Go To Discount Counter **, Quebec+1 418 781 0847
Recent reviews
Sunnycars![Sunnycars]()
1 location in Québec City
Sunnycars
Locations in Québec City
505 Rue Principale
Recent reviews
262 travellers who rented a car in Québec City gave the car agency they used an average rating of 8.5
Car rental locations in or near Québec City
When to book a rental car in Québec City
Top tips for renting a car in Québec City
- There is much to explore in and around Quebec City, and the surrounding areas are perfect for extensive road trips, during which travelers can discover the various attractions of the city, like the Citadelle or Chateâu Frontenac. Gain the flexibility to create your own travel schedule when exploring French Canada with your own rental car during your stay in the city.
- When landing in Jean Lesage Quebec International Airport, head to the administrative building, on whose ground floor there are various onsite agencies offering vehicles for every need. The airport is about 11 miles from the heart of Quebec and travelers can be in the vicinity of the Citadelle and city center in about 40 minutes via the Autoroute 440 E. Note that public transport will take well over an hour to get you to the center, so picking up your car directly upon arrival is a good idea.
- Quebec is a beautiful city with many old and new parts -- there are old cobblestone streets and broad highways alike. Maneuvering through the narrower streets can be a challenge at first, so adjust your speed, if necessary. Drivers in Quebec usually adhere to the street regulations, making it a pleasant experience to drive through the city. The average speed is faster than some US cities, which may take some getting used to.
- Rush hour usually hits the city between 7 and 9 am and 5 and 8 pm on weekdays and can lead up to delays of one hour. Especially the 73 can get clogged up during peak times in both directions and should be avoided by either taking the side alleys or heading out at another time of day altogether, if possible. Also remember to stay in the right lane, as the left is only for passing other cars, a rule that is mostly adhered to by Canadian drivers.
- Book your rental car in Québec City at least 1 day before your trip in order to get a below-average price
FAQs about renting a car in Québec City
Based on ratings and reviews from real users on KAYAK, the best car rental companies in Québec City are Enterprise (8.8, 100 reviews), and Hertz (8.2, 84 reviews).
Take a look at our extensive car rental location map to find the best rental cars near you.