|Pick-up location||Port of Spain|
8.0 Very Good
Pros:Car was available
Cons:The usual thing with paying for insurance while the car already is insured
8.0 Very Good
Pros:Friendly service Good value
Cons:Smokey smell in the car. Definitely used previously by smokers☹️
Pros:Ms Edwards the customer service personnel at the desk was very polite and helpful.
Cons:The car is not well maintained, very disappointed. Remote was not working, it takes a while to pick up speed and makes noise when the brakes is mashed!
Pros:The customer service was great. The need for more workers was very evident.
Cons:Give a better car for money. The car I chose, was not the car I pickup. That to me is not good, especially when you get a car of a lower value. I chose a midsize car and I got a Hydia car that I used neutral as park and replace it with a Nissan March.
Pros:Excellent service from the staff. She went out if her way to accommodate my needs.
Pros:Staff was very friendly and fast service.
Pros:The staff was okay. Could have been more pleasant.
Cons:My rental car was Infested with ants. It was a horrible experience.
Pros:Yes, the staff was very helpful and the drop off was easy. Also, the final billing was explained.
Cons:Really wished that the Bluetooth option was working. It would have made operation of the vehicle safer
Cons:First, not canceling a customers' reservation of 4 months because their flight was delayed. Secondly, management should offer a viable alternative when a situation like this happens. Saying that there is nothing you can do, is totally unacceptable.
Pros:Audbrey greeted and treated us well upon arrival and departure. He was very welcoming , professional and friendly.
Pros:Love the size of vehicle for the money I spent
Cons:I would take pictures of all damages and the gas guage in the future, so that their is no issue
Cons:It took us about an hour to find the person who was suppose to get us the car becuase there is no proper booth/office for Europcar in port of spain airport. And even at the Drop off we couldnt find anybody I gave the keys to an off duty worker of Europcar
8.0 Very Good
Pros:Spare was flat.radio did not work properly car was filthy with wet seats bad odour and water logged trunk. Highway speeds the car wobbled because of poor maintenance and wheel alignment. Waited 2.5 hours for available car. Need to service this car pcn9769. Staff was courteous however but was not offered a discount considering car quality is known.
Pros:When we got to the location no one was there waited for more than 1 hour no one showed up vendors next to Budget said they had no cars for more 2 days to fill the reservation
Cons:No customer service no one was there to let is know there was no cars available.