Pros: friendly fast check in , easy drop off at airport, nice car,good value
24 Mar 2016
A courtesy call some half hour before closing woul
Pros: Next day, all was OK...
Cons: Reserved a car for one day with afternoon pick up so I could start my journey before dawn the next morning, the day of the return. But, with the change from Winter to Summer time, I arrived to a locked up office just a few minutes after 6. Sure would have appreciated a reminder call which never came...
25 Apr 2016
Pros: Great car, low cost
Cons: There was not a thing to dislike
28 Nov 2016
Pros: the car was fine
Cons: budget ripped us off on the gas!!! it was supposed to be full when we got it: it was not, only about 93%. we were in a hurry and thought it was "close enough" and they would not penalize us for a couple of drops. when we dropped off the car, I filled up exactly 16 miles from dropoff point. car was over 97% full. they charged us a $30 penalty. I didn't notice in the rush at the airport until I got my credit card bill. I feel like I was RIPPED OFF since I left more gas in than budget did for me. I suspect that they did the same to the previous person and then never filled up for us. first time in over 40 yrs of renting that this has happened. budget is not in our future!!!
Cons: It started when I arrived at the Enterprise office. Their computer system was down so I had to wait. To top it off, the car smelled like cigarette smoke and the visor on the driver side was broken. Not a good thing in the Sunshine State. I would not recommend this company for car rentals. In addition, when I returned the car, they didn't even ask if everything was Ok with the car.
16 Nov 2016
Pros: The car was ready and available
Cons: I had to force myself to pick a return flight due to my picking up the car in Punta Gorda off site from the Airport, via Taxi for $20.00 in spite of Enterprise signage. As I figured out, Enterprise has not the "Insurance" "Permission" to be present at the Punta Gorda Airport.
I was summarily denied picking up my reserved vehicle set for dropping off at RSW., because I had "NO RETURN FLIGHT TICKET" to Minneapolis. Had to do return flight reservations on the spot, on my phone & go thru the hassle of getting a return flight confirmation sent to my e-mail account ... which i had to log into on their computer ... so the Punta agent could confirm my travel intentions and release the vehicle. Sorry guys, MY Reservation stated that I was going to drop it off at RSW. Was forced to shorten my stay. Was fully prepared & willing to extend the Rental a few days further. Was in town shopping for a home, had no definitive plan about the return flight. So much for a Speedy Check In - 1+ Hr expended.