Pick-up location | Fletcher |
---|---|
Car types | Compact, Economy, Full-size, Intermediate, Intermediate SUV, Luxury, Standard, Standard SUV |
Hire locations | 8 |
Airport locations | 8 |
Popular agencies | Alamo, Budget |
Economy | ₹ 5,642/day |
Compact | ₹ 5,642/day |
Intermediate | ₹ 6,085/day |
Standard | ₹ 6,099/day |
Full-size | ₹ 6,099/day |
Luxury | ₹ 7,879/day |
Standard SUV | ₹ 7,091/day |
Intermediate SUV | ₹ 7,821/day |
One location in Fletcher
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Reviews
6.0 Okay
Oct 2022
2.0 Poor
Oct 2022
2.0 Poor
Oct 2022
10.0 Wonderful
Sep 2022
2.0 Poor
Sep 2022
2.0 Poor
Sep 2022
One location in Fletcher
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10.0 Wonderful
May 2021
Cons:
Everything went smoothly2.0 Poor
Mar 2021
Pros:
The staff at the airport was uncooperative and when I asked if I could change the drop off location the person at the counter made a point to be short and was not helpful. I also asked about adding another driver and he seemed annoyed at my questions. Because of this I canceled my reservation and booked at the counter next door. He told me that I would still be charged for the day if I switched in a manner that was intended to scare me than in making any effort to be helpful. but once I made the other reservation he was able to refund my money.Cons:
Better customer service at the counter.10.0 Wonderful
Jan 2021
Cons:
Experience was great.2.0 Poor
Sep 2020
Pros:
Nothing.Cons:
They could have had a car. Some car. They did not. There were no cans or Uber's. So I was stranded at the airport. Thanks thrifty! Go fu k yourselves8.0 Very Good
Aug 2020
Pros:
Staff was great! Second time we have rented from the same location. Got the managers special which at first was a shock...not a car but a truck!! That was the only vehicle they had available. I use a cane and had to step on my suitcase to get into the vehicle. Ended up being a very comfortable ride and so easy to drive. It ended up being a great ride with grand kids too!2.0 Poor
Jul 2020
Cons:
Car was filthy and stinky - still had trash from prior renter. Ugh. Tire needed air.2 locations in Fletcher
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10.0 Wonderful
Apr 2021
Pros:
Friendly and efficient, free upgrade4.0 Mediocre
Nov 2020
Cons:
Too expensive and too long of a wait in Fletcher9.2 Wonderful
Oct 2020
Cons:
When I picked up my car, I was offered insurance for the vehicle. Usually I get it, but this time it was ridiculously high! Over $40 per day...which was twice as much as the highest rate I'd paid in the past.9.6 Wonderful
Sep 2020
Pros:
Extremely Fast Pickup and Drop off. Less then 5 minutes on each end. Car was basically brand new and very clean.Cons:
Price maybe. Overall a good experience.8.0 Very Good
Aug 2020
Pros:
Ease of getting the carCons:
The car smelled of someone smoking in it at first7.6 Good
Jun 2020
Pros:
The airport at AVL is small and nice.Cons:
I understand about the headache Covid-19 has created for all of us. Unfortunately when we got there, they had a Very small sign blocked by a pillar telling folks to merge with all the passengers at the National counter. Well we stood in line for no reason because we had to be at the National line and not the Enterprise line. Then the lady at the counter was nice but appeared she had no clue who we were and why we were there. Anyway, make the signs more obvious or placing them At a better location would help...One location in Fletcher
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8.0 Very Good
Mar 2021
Pros:
Very helpfull But ......... The vehicle STUNK of cigarettes .Cons:
The vehicle STUNK of cigarettes . Took 4 days to clear up . Drove with the windows open when ever possible . Wife suffers from Emphysema Very dissapointing10.0 Wonderful
Jun 2017
Pros:
Our flight was delayed and we got in pretty late. There was one woman working with quite a long line and got everyone in and out quickly with a warm smile and positive attitude. Helped to make a frustrating day so much better. I wish all agents could be like her.6.0 Okay
Jun 2017
Pros:
Free gas for their errorCons:
Had reservations but had to wait 30 minutes for my rental which wasn't what I ordered & staff lady was rude(she got overwhelmed b/c many others didn't have their cars ready either)9.2 Wonderful
May 2017
Pros:
Pick up and drop off excellentCons:
Confusion over who owned the account kayak or me10.0 Wonderful
Apr 2017
Pros:
No lines at check in desk pleasant man to help10.0 Wonderful
Apr 2017
Pros:
Vehicle and Customer serviceCons:
Wait to pick up vehicleOne location in Fletcher
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4.0 Mediocre
May 2021
Pros:
Friendly front desk lady.Cons:
Someone was supposed to meet us at the car, he didn't and we found him wondering around the rental garage. Car was dirty inside and out, AIR CONDITIONING didn't work and only found that out the next day when it was 95f outside. Literally miserable driving around in it. No directions to drop off in Fayetteville, NC. No pre inspection so i filmed everything to make sure i wasnt blamed for how dirty the car was, even AFTER i paid to run it through a car wash. You think covid times would ensure a clean inside but finger prints everywhere, on the screen, dirt in the back seat, just gross.6.0 Okay
Jul 2019
Pros:
Pickup in Fletcher was simply a disaster. No customer service, 60 minutes wait with only 3 other customers in front of us. Still Not sure if it was such poor lack of experience or inability to perform...? To top it of, attendant brings a car over for ‘easier’ access and brings the wrong car.Cons:
Providing experienced employees or ones who are capable of performing simple tasks... Very very poor pickup experience.10.0 Wonderful
May 2017
Pros:
Bargain. Flight would of been $400. Was able to rent at Avis and trip total was less than $100. Great Deal!10.0 Wonderful
May 2017
Pros:
dropped off at an odd time so I had to go inside with the keys to turn the car in, not a big deal - its 30 feet from the parking lot.10.0 Wonderful
Mar 2017
Pros:
Easeof pickup and price . Free upgrade was nice.Cons:
Drop-off location not well marked. More or larger signage would help.10.0 Wonderful
Jan 2017
Pros:
Nice car no problem's ?One location in Fletcher
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2.0 Poor
Sep 2020
Pros:
NothingCons:
After booking this with KAYAK, I show the confirmation number at the counter, and they tell me there are no cars available at all, and that the reservation system doesn’t work same day.10.0 Wonderful
Jun 2020
Pros:
Great customer service4.0 Mediocre
Dec 2020
Cons:
My reservation was given away. Had to wait 2 hours in line for a car that cost half the price i paid for beforehand8.8 Very Good
Nov 2019
Pros:
Great truckCons:
Daily rate too high10.0 Wonderful
Oct 2019
Pros:
The car I had reserved had a flat tire so they gave us a different car that was very nice. Drop off was fine - we figured it out even though there was no staff in the garage.8.4 Very Good
Aug 2019
Pros:
Quick pick up and drop off.2 locations in Fletcher
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8.0 Very Good
May 2021
Pros:
VERY friendly staff. Vehicle upgrade was excellent.Cons:
Way too expensive.2.0 Poor
May 2021
Pros:
Staff in Asheville was terrible. They ended up giving us the wrong car and we only found it out when we dropped it off in Jacksonville. Staff in Jacksonville as almost as bad. The car was also not cleaned before. Someone's old coke can was left in the car.Cons:
Whatever you do, make sure you get a PAPER contract when you pick up your car. They said we didn't need one in Asheville and they just emailed it to us, but once we got to Jacksonville, Hertz acted like we should have had one and they treated us as if we were the problem with it not being there.10.0 Wonderful
Dec 2020
Pros:
Could not have been easier all the way around from staff at the counter to the car itself.Cons:
Not a thing.10.0 Wonderful
Nov 2020
Pros:
Staff. Car.2.0 Poor
Oct 2020
Pros:
They had over booked by 35 cars and we were stranded at a small airport with no rental car. They did not help in any way.Cons:
Had a car for us. I'm very disappointed.4.8 Mediocre
Oct 2020
Pros:
Got there and line was 20 people deep and people in front of me had been there for 90 minutes. One person at counter. left after an hour without a car.Cons:
more people at desk, don’t overextend reservations2 locations in Fletcher
One location in Fletcher
One location in Fletcher