Car Rental Coxen Hole

Cons: These comments reflect the Avis offices in Honduras. Not in the US. When I arrived to pick up my car, their computer system was down. So they couldn't retrieve my reservation. And before I took the car, they had to put a $1,200 hold on my card, which is ridiculous. I had to go online and transfer money from one account to another to make sure I could cover this unexpected expense. I was returning the car in San Pedro Sula. My flight departed at 7:00 am, but the rental office in the San Pedro Sula airport didn't open until 6:00 am. So I was told to check in for my flight, and then drop off my car with them once they opened. The day of my flight, I hung around till 6:20 waiting for them to show up. And I had to leave the keys with a note (even though I was told by Avis in La Ceiba not do do this) because nobody ever came. I almost missed my flight because of that. If you say you'll open at 6:00 am, please be there. That was totally unprofessional. Worst car renting experience ever.

Cons: couldn't lock the door, thus my valuables weren't safe on Honduran island. would die sometimes and didn't know if we'd be stranded. shocks completely shot. huge oil leak. Just a total piece of junk. Oh yeah, had to pay an extra $200 to get that piece of junk. Last avis experience for me.

Cons: The radio never worked

Cons: The car was just OK. broken handle, loud noise from what could be a shock needing repair, missing radio antenna. Other than that it got us around. It was clean - interior and exterior.

Cons: I tried calling the office in Roatan numerous times to let them know I would return the vehicle late, but no one answered the phone. The website said the office closed at 6 pm - i arrived at 5:30 pm and the AVIS staff told me they couldn't take the vehicle I would need to return in the morning. My flight was at 8 am - i arrived at 6:30 to return the vehicle as instructed. I was told they couldn't provide me a receipt because the office wasn't opened. They have charged my credit card $1600 for the initial charge - for a $250 weekly rental and still have not received a credit

Cons: The cars check engin light was on, it had very high mileage, and. Loose hubcap.

Cons: The car was not what we expected, they charge us $12 extra dollars for any damage, which was not included in the price when we made the reservation.