Car Rental Charlottetown (Prince Edward Island)

Cons: Pickup/Dropoff: not open on Sundays and had relatively short "open" hours during the week ie not open after 5:30 pm

Cons: When I reserved the car the pick-up time was accepted as noon on a Saturday. Due to a delay in the flight (we got to our hotel at 4 am with 2 young kids) we arrived at 12:35. The car rental office was closed, and would not reopen until Monday at 8 am. We called the Enterprise main phone number and explained the situation and was told there was nothing they could do. We left a message that we would return on Monday morning (after spending $250 on cab fees) to get the car. We arrived on Monday morning and our car had been put back in the system and was not available. A great start to our trip. Although I do understand we were late as we did not expect an office to be closed at noon at the height of summer, Enterprise has done nothing to address what happened. I do not think a noon pick-up time is acceptable when the office closes at noon. Very disappointed.

Cons: Even after a confirmation call two days prior to my trip, the kayak reps assured me that I was renting from the airport when in fact it was downtown Charlottetown. This caused me to have both a financial and time delay in getting to my destination.

Cons: Selection of cars, I had requested for a sedan, but ended up with hatchback.

Cons: Our Jeep Cherokee had mechanical problems so we lost a day because we had to turn back from a day trip to exchange the vehicle.

Cons: It might've been good to have at least one other person at the desk--seemed like the lady was a bit short handed! Or, maybe some more signage for car pick up.