Car Rental Charlottetown (Prince Edward Island)

Cons: Pickup/Dropoff: not open on Sundays and had relatively short "open" hours during the week ie not open after 5:30 pm

Cons: The only issue I have is that the University Ave location closed at 6:00pm, and my flight was late so I needed to wait a day to get car. They should be open much later in the summer tourist season at least.

Cons: When I reserved the car the pick-up time was accepted as noon on a Saturday. Due to a delay in the flight (we got to our hotel at 4 am with 2 young kids) we arrived at 12:35. The car rental office was closed, and would not reopen until Monday at 8 am. We called the Enterprise main phone number and explained the situation and was told there was nothing they could do. We left a message that we would return on Monday morning (after spending $250 on cab fees) to get the car. We arrived on Monday morning and our car had been put back in the system and was not available. A great start to our trip. Although I do understand we were late as we did not expect an office to be closed at noon at the height of summer, Enterprise has done nothing to address what happened. I do not think a noon pick-up time is acceptable when the office closes at noon. Very disappointed.

Cons: Even after a confirmation call two days prior to my trip, the kayak reps assured me that I was renting from the airport when in fact it was downtown Charlottetown. This caused me to have both a financial and time delay in getting to my destination.

Cons: Selection of cars, I had requested for a sedan, but ended up with hatchback.

Cons: It might've been good to have at least one other person at the desk--seemed like the lady was a bit short handed! Or, maybe some more signage for car pick up.

Cons: Cannot think of anything

Cons: When we dropped off the car it was not clear if we needed to wait for an agent. When one didn't appear, we parked and left the keys in the car and reported to the agent in the airport. Turned out we should have brought back the keys but the agent didn't require us to go back and pick up the keys. It would have been good if the agent at the time of pick-up had advised us of how to drop-off the car.

Cons: Our Jeep Cherokee had mechanical problems so we lost a day because we had to turn back from a day trip to exchange the vehicle.