Book Budget hire cars in San Luis Talpa

Reviews for Budget in San Luis Talpa

Recent reviews

Traveller rating

Wonderful

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Very Good

0

Good

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Okay

2

Fair

0

Mediocre

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Poor

16

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next day

2.0

They charge me insurance , when I told them I already paid for my insurance from USA they ignored it and they still charged me , just because I was in a hurry, don’t make a big fuss out of it, No more Budget or KayakReviewed 25 Jul 2024

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6.0

They told me someone would be there when returning the car and when I got back to the airport none one was there to receive the car.Reviewed 10 Jul 2024

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2.0

I have never been to a rental where when you get there, they give your reservation to someone else because they decided to pay online versus you paying at the location because you’re not clear on the insurance part. They did not have our vehicles ready on top of that they didn’t even have the vehicle we chose. It’s very hard to trust these car companies so please make sure you’re prepared and don’t sign anything because there is other options.Reviewed 2 Jul 2024

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2.0

Showed up a little late. Was told that my reserved car had already been given away and that no other cars were available. Went online and saw that I could reserve a car with budget despite being told there was no availability. Decided to get a different car with a different rental company instead.Reviewed 15 Jun 2024

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2.0

After traveling a long way with our 1 and 9 year old we were so happy to arrive and get our car. There was no one at the budget rental counter for us to pick up our reservation. 20 minutes go by and someone finally shows up. I was informed insurance was mandatory which was not mentioned in the booking process. Then there was a $1500 hold on top of that placed on my account as a deposit. I was also not made aware of that and it should be standard to mention both of those things during the booking process. The woman at the counter instructed us to go wait outside for her coworker to get us. It is hot and we had so much to carry including the baby. We waited another 20 minutes outside until I decided to go back in and ask the woman where her coworker was. She called him and said he was outside so I went out and no one was there. I went back inside she called him again and then he found me. The car had much wear and tear the price was ok but felt like a lot for a car with close to 80,000 miles. The return was easy but we were instructed to call a number given to us 15 minutes before we arrived. Never experienced that before. Overall I give my experience a low rating BUT that is due to the customer service. Not the car itselfReviewed 10 Jun 2024

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2.0

Do NOT use this rental company/location. I wish I had taken the other bad reviews seriously but I wanted to give the benefit of the doubt and given Budget is a global company, I figured it would be fine. I booked a compact SUV for a week starting 5/30 with a pickup time of 11pm. Our flight was diverted to Nicaragua due to bad weather so we were late in landing. I was at the desk by 1:15am. While in Nicaragua, I called Budget via phone and was told that the location had been made aware of the diversion and delay and that I have 24 hours to pick up my car. I was assured that there was no issue at all in my delay. Additionally, I spoke with a chat representative online who was able to confirm with the the local team that my car would be 100% held until 2am. When I arrived at the desk, the representative told me that they had already given my car away as they waited any hour for me to arrive. I tried to explain the above and the gentlemen was completely unhelpful, only offering me a pickup truck after much back and forth. However, he was going to charge me an additional $700 for the truck. There was another passenger behind me who was also on my flight who's car had been given away as well. I eventually walked down to a different counter and was able to secure a last minute car with a lovely gentlemen. I truly encourage everyone to stay away from this place. They left me stranded at the airport at 1:30am with no options and couldn't even have bothered to apologize.Reviewed 31 May 2024

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2.0

Reservation was not honored at the Budget counter. They tried to charge more than double of what was already bookedReviewed 1 May 2024

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2.0

Click bait tactics. The price was higher at point of pick upReviewed 9 Apr 2024

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4.0

They force you to buy insurance even though you’re covered by your credit card ( if applicable) The car was okay but had a lot of scratches and dings around it ( specially the front bumper )and when I returned the car the guy try to blame me for a damage in the lower right side in the bumper even though it was already marked when I received the car in the beginning, also the key fob didn’t work so I have to manually lock and unlock the doors of the carReviewed 15 Nov 2023

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1.9

I booked the van 3 months before my vacation. They told me that the van was not available and that there was nothing they could do. I did my check in a day before to confirm. Had confirmation number and everything. I also called a week before but no one picked up. Horrible experience. Will never book againReviewed 7 Jul 2021

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2.0

Pros:Hidden fee's upone arrivalCons:Kayak needs to notify of the extra fee's that need to be paid upon arrivalReviewed 23 Apr 2021

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6.0

Pros:The car was cleanCons:I almost missed my flight when returning the car due to customer service being late and not contacting me. Now I’m being charge extra $100 without being notified and they are unable to help meReviewed 18 Mar 2021

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More

• What is the most popular car hire from Budget in San Luis Talpa?

  Full-size (Mitsubishi L200/Triton or similar) is the most frequently booked car hire type from Budget in San Luis Talpa.

• How many car hire locations does Budget have in San Luis Talpa?

  Budget has 1 hire location in San Luis Talpa. Take a look at our Budget hire location map to find the best car hire near you.

• Does Budget have a car hire location at the airport: El Salvador Intl airport (SAL)?

  No (according to our data)

• Does Budget offer shuttle or airport pick-up services from El Salvador Intl airport (SAL)?

  Yes