4.0
Price was great and I was able to get a vehicle very quickly and easily. My biggest issue was that I selected a Tesla or similar luxury electric vehicle and was downgraded to a Hyundai Venue, which is a subcompact gas SUV. I also had to reach out to budget to ask for a bit of a refund for this downgrade.Reviewed 12 Apr 2026
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10.0
It was super easy. Walked off the plane, grabbed the key from the friendly staff member and went straight to my car. The drop off process was a breeze as well! 10/10 recommend.Reviewed 25 Mar 2026
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8.0
The experience was poor, I did the check in online to pick up the car at 8:30 am and I arrived around 8:45 to pick up the car and the front desk lady told me they don’t have the car ready and I need to wait 30 minuts. I wait for almost 2 hours. Delay all my trip.Reviewed 19 Jan 2026
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2.0
The company lied about inventory and had no trucks available for rental and sent me a text message. I called and customer service had no idea what I was talking about. They told me to cancell my reservation and try again at another location. Avis/Budget kept sending me messages as if there was a reservation in progress but there wasn't and no other locations had trucks for remotely close to the price I had reserved. Bad experience.Reviewed 5 Aug 2025
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2.0
I still have not received my $90 refund for the insurance. I did not rent any vehicle.Reviewed 24 May 2025
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2.0
Your website quoted $975 Canadian all in, taxes and fees included…after my credit card was swiped through it showed $1,285 ?!?! I questioned yhe person at the counter and they said “oh that must be with the conversion rate” ???Reviewed 19 Mar 2025
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2.0
I had to wait an hour to pick up the car. The person working the desk was not very helpful. I will not be using Budget againReviewed 10 Mar 2025
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10.0
ExcellentReviewed 10 Nov 2024
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10.0
I really enjoyed the gentleman who checked me in. I was unsure of what type of vehicle to get and he guided me in the right direction perfect. So grateful What could be better is I was unsure of where to pick the car up there was nobody at the budget desk so I had to go inside the airport and turn the vehicle in as well as check it out there was nobody at the office in the parking garage when I picked up and when I dropped off. Thank you other than that it was wonderful. Thank youReviewed 15 Aug 2024
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10.0
The overall experience fas efficient and affordable...Reviewed 20 Jul 2024
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10.0
It was an easy experience. I had some wait time at the Budget in Baton Rouge but once I get checked in, I signed a few papers and checked the car. Then I was on my way. The car was a good and clean vehicle, tank was filled with gas. Pretty seamless. Drop-off in Broken Arrow was even easier. He checked the mileage and gave me my receipt, and I was on my way. Fast and efficient experience.Reviewed 11 May 2024
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2.0
Horrible customer service. They did not have the reserved vam at the location and offered no assistance.Reviewed 18 Feb 2024
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