Find reviews that mention:
2.0
Car was ready on time. Lots of cat hair, no damage report (had to show pics of preexisting damage to prevent charge), but worst was at no time were we informed that the drop off location did not have an after hours return thus causing massive changes to our trip.Reviewed 27 Oct 2022
review from![kayak]()
2.0
Pickup person was indifferent about being there. The big issue is no where in the reservation process (booking, confirmation, pickup, etc.) was I informed that AVIS does NOT allow after hours drop off so had to change a lot of trip stuff after that since I showed up at the drop off location thinking I could just drop off the car like at Hertz, etc. but noooo. Had to book a hotel, rearrange travel, etc. because of this. I would simply have booked with another agency that allowed after hours instead of putting a major issue into our trip.Reviewed 25 Oct 2022
review from![kayak]()
2.0
Made a reservation on line. Reservation confirmed that the car I wanted was available. The next morning after having walked to office I received a phone call, while waiting at office, that there where no cars of the class confirmed at that location. Was told on phone that another office nearby had the class car I was seeking, I called the location and was told they didn’t have the car. Was told the reservation line couldn’t call the local desks directly for me to actually confirm inventory, that I had to. Couldn’t give me a local number unless I received it through confirmed reservation. Your process sucks.Reviewed 1 Oct 2022
review from![kayak]()
10.0
Best and easiest pickup of a rental ever—that young lady had us down the road in a heartbeat!,Reviewed 28 Sep 2022
review from![cheapflights]()
8.0
I liked the value for the rental car. What could have been better was the friendliness of the person at Avis. Also, the car had been vacuumed, but the windows were filthy.Reviewed 22 Jul 2022
review from![kayak]()
4.0
Dirty car, mixed message from Avis that I would need to go to airport to get car dispite prepayment and a confirmation that I would pick up car at city location. Poor communication!Reviewed 6 Jun 2022
review from![kayak]()
2.0
Wait times at this airport are horrendous. We waited over an hour and we’re still 30-45 minutes away when we finally checked with another agency and rented from them insteadReviewed 9 May 2022
review from![kayak]()
2.0
The car was not at the airport. It was downtownReviewed 29 Apr 2022
review from![kayak]()
2.0
Was not informed of many of the rules and hidden charges not happy will not use againReviewed 23 Apr 2022
review from![kayak]()
2.0
Location was closed when we arrived. Our plane was delayed and no was to communicate. We went to another location and waited 1.5 hours in-line. No car available.Reviewed 18 Apr 2022
review from![kayak]()
2.0
Avis cancelled the reservation two days prior to the tripReviewed 25 Mar 2022
review from![kayak]()
2.0
Went to Avis to pick up my “reserved” car was told they want honor my reservation.Reviewed 15 Mar 2022
review from![kayak]()