Find cheap flights on Alitalia

Pros: Friendly staff

Cons: No free food, even drinks need to be paid.

Ripping of foreigners using kayak

Cons: We paid for bags. Called to check the bags were included and on a technicality alitila charged for bags again. When we asked why, we were told this happens all the time. It seems alitila relays on this to rip of foreigners. This is despicable. This happened twice from two different booking companies and only with Alitalia. I will follow this up next week.

Cons: See above. This scam is not acceptable. You should be ashamed. I demand my money back for paying twice for baggage, including the airport fee. I will be going to the media re this scam and seeing if I can start a class action.

Cons: Entertainment options are very limited Check in is slow and the counters are not always open like in Delta. Food quality is very low

Worst airline ever

Pros: Nothing...

Cons: Late boarding Rude crew Bad service Lost my luggage

Cons: The plane was boarded early and then the flight ended up being delayed an hour. The seats were extremely uncomfortable and the leg room almost nonexistent. It was difficult to move at all for this 12 hour flight. I am not very tall at only 5'7" and I am slim. Also, the lunch was worse than any I've ever had.