Book Alamo hire cars in Columbus

Reviews for Alamo in Columbus

Recent reviews

Traveller rating

Wonderful

62

Very Good

9

Good

4

Okay

10

Fair

5

Mediocre

0

Poor

11

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car was cleangreat price

get the cargreat service

car availablecustomer service

staff was friendlygreat experience

pick up and drop

10.0

The counter agent was friendly, quick and a pleasure dealing with. The car choices were good and I didn’t feel like I got the “bait and switch” treatment I have received from others before.Reviewed 12 Dec 2022

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10.0

The customer service is outstandingReviewed 8 Nov 2022

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2.0

Very unrealistic policies with respect to the use of credit cards. I got a new credit card which I had forgotten to call and activate the card. While at the Alamo counter in Columbus, the card after swipe did not go through. The bank immediately sent me a text and requested I call to activate the card. I showed the text to the Alamo staff and said I was calling to activate the card and will let her swipe the card once more. She bluntly refused, and I could not have the car. A complete mess of my entire plan. While we can understand the emphasis on the use of credit cards for car rentals, however, the company should be pragmatic to serve its clients better. Thank youReviewed 9 Oct 2022

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6.0

Wish there were a vehicle similar to what was described at time of rental. Wish car was cleaner on pickup.Reviewed 12 Feb 2022

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7.9

The first car I was assigned was too small. The associate changed me to a larger car (still in my reservation’s class) which worked out perfectly.Reviewed 31 Aug 2021

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10.0

Super easy to pick up and drop off, even at different airports.Reviewed 21 Jul 2021

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4.0

Cons:We asked for 12 passenger they gave us 15 we had to remove seats for luggage. The vents in the back didn’t work so the driver had to freeze for passengers to be comfortable. There was no plugs of any type other than the dash.Reviewed 7 Jun 2021

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6.0

Pros:Staff did a very nice jobCons:Car had been smoked in The odor became overwhelming during the rentalReviewed 9 Mar 2021

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10.0

Pros:Pick up and drop off were very easy.Reviewed 5 Dec 2020

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6.0

Pros:I was not given clear direction to where to go pick up. I was in the garage for over 20min looking. After locating a person he pointed me to a vehicle that didnt have any keys... frustrated at this point i walk back to the booth and demand they get the van and bring it. That took forever.Cons:Have an attendant on hand. It SHOULD NEVER BE THE CUSTOMERS RESPONSIBILITY TO FIND THE VEHICLEReviewed 28 Oct 2020

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2.0

Cons:The staff refused to rent me a car. My license expired last month because I turned 25. I am unable to renew it because of the corona virus. Prior to renting the car I called the Ohio BMV and double checked with them. The let me know that because of the pandemic everybody’s licenses and registrations that expired since March were automatically extended until December 31, 2020. They assured me I’d have no issue using my ID to do anything including renting a car and buying alcohol. I double checked the BMV website and on the front page it confirms that everything is automatically extended until the end of the year. The woman at the counter said she couldn’t rent me a car because they already did a one time extension for me for having an expired license. I don’t know what she was talking about because I’ve only ever rented a car one other time and that was in July. My license expired August 4 so when I rented the car in July no special extension would have been made for me. I explained this to her and then she said it’s their policy that they can only rent a car to a person with an expired license if it had expired during the pandemic. And according to her it is no longer a pandemic. Clearly we are still in a worldwide pandemic so that makes absolutely no sense. I tried to explain that the law in Ohio extended all ID/registration until the end of the year because we are in fact still in a pandemic. She then brings her manager out and her manager says it is illegal to rent me a car with an expired license. I tell her I understand but I do not have an expired license since the expiration date was extended. She suggests to me I try to renew online and says if I’m able to do that I could show her that and see if that was sufficient enough to prove I don’t have an expired license. Obviously you cannot receive a driver’s license online so I was unable to do that. I’m really disappointed in the entire experience and also the fact that Alamo thinks that the pandemic has magically disappeared when in fact it’s worse now than it was before. Still not sure what “one time extension” was mentioned to me either. Truly a waste of my morning.Reviewed 29 Sep 2020

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6.4

Pros:Pick up was easy from Columbus Airport.Cons:Drop off was cumbersome. No one in the garage to check you in. Filled the tank up before returning but the gas gauge didn’t move. Check engine light came on about 20 miles from Huntsville.Reviewed 10 Sep 2020

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• How much does it cost to hire a car from Alamo in Columbus?

  On average a car hire from Alamo in Columbus costs ₹ 5,718 per day.

• What is the most popular car hire from Alamo in Columbus?

  Economy (Kia Rio or similar) is the most frequently booked car hire type from Alamo in Columbus.

• How many car hire locations does Alamo have in Columbus?

  Alamo has 1 hire location in Columbus. Take a look at our Alamo hire location map to find the best car hire near you.

• Does Alamo have a car hire location at the airport: Columbus airport (CMH)?

  Yes

• Does Alamo offer shuttle or airport pick-up services from Columbus airport (CMH)?

  Yes