Cheapest flight | ₹ 33,677 |
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Good experience. Food was great and passengers helped rearrange seats so our family could be seated together
Good experience. Food was great and passengers helped rearrange seats so our family could be seated together
Very poor, flight cancelled, no help from Lufthansa customer service.
terrible. they cancelled the flight 1 day before flying out and just sent an email to inform the same. i had to scramble on my own paying more to find another flight.
The flight was cancelled, and no reason was given. The flight was rebooked 3 days later. Calling customer service was next to impossible. There was no option to get in a queue in the phone call. It simply said all agents are busy call back later. It is 2024 and not 1970s to have such outdated technology. Live chat was even worse as I was 753 in line and it kept getting timed out. The icing on the cake was that the working hours was something like 9:00 AM to 6:00 PM? Really for international airline when the flights usually depart early in the morning? Things only got worse in the check-in counter in Mumbai. The monitor in the check-in counter said that the flight was on time even though it was cancelled. There were 2 agents helping a 747 full of passengers. It was 5:30 AM by the time I checked into the hotel. I tried reaching Kayak (Chatdeal via email) days before the onward flight from Seattle and no one cared to respond even after reminder. I will go with Expedia in the future. In fact, for my next trip to Japan I have already used Expedia.
Very very poor. Reliability is the main issue. The flight from Bangalore to Frankfurt was delayed by 8 hours and hence we couldn’t make the flight from Frankfurt to St. Louis ( which was later canceled by Lufthansa ) . Bangalore airport lounge 080 is EXCELLENT. The shower in the lounge is first class. Wished they had some extendable lounge chairs for sleeping for the weary passengers. FRANKFURT AIRPORT IS HORRIBLE! WILL NEVER EVER FLY IN OR OUT OF FRANKFURT. There is no jetways for the Lufthansa flight and the bus took so long to reach the next terminal. We had to clear immigration and security checks again and again though we are transit travelers.
Seats were very small in the economy class foe the high price. Vegetarian food was not good.
Seats on the A320 were more comfortable than the A330 I took from RSW to Frankfurt
Ended up canceling the tickets with Lufthansa because they need extra visa for changing terminal for layover at Frankfurt airport.
Flight was over 2 hours late due to a technical issue with a cockpit door not closing and the plane had to be cleaned again that cut into the departure time.
Boarding pass could not be used in normal way due to reasons beyond my knowledge, there was argument for 3 hours and the whole episode was miserable specially when you are traveling with 83 yr old sr ctz in such long hall flight. Air india should be avoided if possible, Lufthansa should take a note of this harassment
I really did not like being ordered to pull my shade down by the attendants. One of them was very rude to me about it, standing there until I closed it like I was a child brusquely reaching across me to close an adjoining one. They claim it was so people who wanted to could sleep. It’s a 10:30am flight not a red eye. Closing your shade or leaving it up for natural light should be a choice. Ruined my flight!
The crew was very attentive and kept busy serving a variety of treats!
Very Stress free Lounges were superb. Crews were caring. I loved it.
The layover time was barely 1.30 hrs and the security clearance sucks. I almost missed my flight but for the help of a manger. She held the flight for me. My baggage did not arrive. The entertainment did not work, I had to switch my seat 3 times for different issues. The travel was not fun
It took over an hour to check in my bag a there was just one person at the counter. Security lines for business class also took a while. Although I reported 3 hours before my flight I made it to the gate 20 mins before boarding. To add to that jewelry was removed from my checked in baggage. I am submitting a separate complaint to Mumbai airport for that.
They sell 1h /1h30min connection ticket that are impossible to make
Great and pleasant service and smooth flight with wonderful and clean amenities.
It was ok but not at a business class standard No entertainment system available which is poor for a 3+ hour journey Food was ok and service was good though
International flight from CCU to MIA . paid 1235 dollars at this low season. NO CHECK IN BAGGGAE ALLOWED ?????????????? NOT EVEN ONE?????????? Never ever I will even thing about buying tickets and flying with them again. Just A BIG NO
Late boarding with inconsistent excuses. Bulk head seats were very small and uncomfortable. 1 tiny candy bar and a water were only food provisions. Food for purchase was unavailable.