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Absolutely horrible aircraft with hard open ended wires hanging below the seats which were hurting. No phone charging outlets for a combined 15 hours long haul. Absolutely garbage service!

I missed the flight during my lay over in Istanbul, due to health condition. Customer service was awful. It was a nightmare. I had to purchase a new flight to my destination and was told that my return flight is compromised due to one segment of the trip being missed. NOBODY responded to my numerous calls and emails. I will never use Turkish airline in the future.

Poor connecting flight logistics and ground transportation for such enormous airport. Airline does not consider time required to complete the security check or transition from one to gate to another

IAH to Istanbul was outstanding across the board. The flight from Istanbul to Male was good, not great.

Cancelled with no notification and no assistance from ground staff re options or rebooking, where to stay or how we could get home to LHR.

Very Bad experience bqz I was missed my next flight.

Awful experience in Indigo, check in lines were very long with inadequate staffing. Had to wait in a warm stuffy plane on the tarmac as the flight was delayed.

Turkish Airlines inflight crew was very good, however the ground crew was not very helpful. I had booked a wheelchair for my mother from Islamabad and she received the service there, but then there was no chair on arrival at Istanbul. The wheelchair crew said that they declined to take any person without a reservation and declined to help with the arrangement of a reservation. I had to use the airport buggy system to transport my mother who has limited mobility and needs a wheelchair. It was very disappointing and I hope they can provide manual wheelchair access to the public by a need basis, as sometimes there is a mix up or technical fault in the completion of the process, as it was in our case. Also, there can be an emergent need for passengers if they have illnesses like hypertension or diabetes. My mother has both hypertension and diabetes and has residual weakness after a stroke, therefore, she needs assistance. I hope that this text will be taken seriously and the administration makes the necessary changes. Thanks.

Very hot cabin made long flight uncomfortable, even in business class! Food was great. Istanbul business lounge had great food but too few bathrooms and seating . They also need more electric outlets for charging devices. Appreciate the ability to go through fast track lines w business class

Space between seats is challenging but otherwise excellent service in every way.