Car hire in Northland (Kansas City)
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Cheap car hire in Northland (Kansas City)
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| Pick-up truck |
Northland (Kansas City) car rental reviews and directory
Alamo
8.3
Excellent
268 reviewsCleanliness
8.4
Comfort
8.7
Pick-up/Drop-off
7.8
Value for money
7.4
One location in Northland
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Reviews
10.0 Excellent
Jan 2021
Pros:
Friendly service at the ick-up location; VERY pleased that when I called the 1-800 number to modify my reservation, I actually talked to a real person in under 5 minutes. Overall, Alamo has provided the best rental service that I have experienced in a long time. Will definitely use them again.Cons:
The Kansas City location required additional photo IDs (fraud prevention). This didn't affect me, but others may need to be aware of the requirement (which was not advertised in advance).6.8 Good
Oct 2020
Cons:
Alamo was closed when we arrived in Kansas City. The rental car company to the right next counter over had to handle the paperwork. I had already booked and paid online for an easy pick up. They made us jump through hoops while my 90 year old parents had to wait for us.10.0 Excellent
Sep 2020
Pros:
Everything!! The car was clean, customer service was very clear and nice to work with during the process.Cons:
Me having a mobile app to track my reservation better. I had to search through emails and track down information. This is a problem for me not with the service. Alamo was amazing and I will definitely rent from them again. Thank you4.4 Okay
Aug 2020
Pros:
The staff was nice, but there were not enough so wait times were longCons:
I got a car that was dirty (inside and out) and that WAS NOT FULL OF GAS, but was down almost a quarter tank. When I pointed this out, I just got a shrug. Bet if I returned it down a quarter tank the reaction would be different10.0 Excellent
Aug 2020
Cons:
They let me close any vehicle in the line so i chose a mini van. It was perfect for my needs, clean and new. Return was super quick at the MCI Airport. Never had to wait at all for the shuttle bus. Shuttle was about 5 min from the airport.10.0 Excellent
Aug 2020
Cons:
Very smooth and efficient process from start to finish.Hertz
6.8
Good
122 reviewsCleanliness
6.8
Comfort
6.7
Pick-up/Drop-off
6.8
Value for money
6.4
One location in Northland
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2.0 Mediocre
Nov 2021
10.0 Excellent
Apr 2021
Pros:
Easy in and outCons:
Lower price10.0 Excellent
Apr 2021
Pros:
easy to book and pick great price2.0 Mediocre
Mar 2021
Pros:
Pick up was slightly difficult. The lady was nice though. Drop off was the most difficult thing. The car was dirty. I paid more to not get a Kia Rio and I got a Kia Rio. Waste of money and time.10.0 Excellent
Feb 2021
Pros:
The staff was super helpful and they let me pick out whatever car I wanted. I’ve only ever rented a car once before so I was a little nervous about the whole process but they were great!2.0 Mediocre
Feb 2021
Pros:
NothingCons:
The fact I didn’t rent a car here but was still charged for it with no refund available.Dollar
6.0
Good
141 reviewsCleanliness
6.5
Comfort
6.1
Pick-up/Drop-off
6.2
Value for money
5.8
One location in Northland
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Reviews
10.0 Excellent
May 2021
Cons:
Lower cost on child seats.10.0 Excellent
May 2021
Pros:
The staff was friendly and the car was ready and clean.Cons:
Nothing2.0 Mediocre
Mar 2021
Cons:
Transparency in final costs2.0 Mediocre
Mar 2021
Cons:
Could have given what i booked actually.6.0 Good
Feb 2021
Cons:
Car was dirty. Inside and out.4.8 Okay
Nov 2020
Cons:
Vehicle wasn’t as big as we asked for. They had nothing bigger. We ended up with suitcases on our laps......Enterprise
9.1
Excellent
32 reviewsCleanliness
9.4
Comfort
9.1
Pick-up/Drop-off
9.7
Value for money
9.4
One location in Northland
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Reviews
10.0 Excellent
Aug 2017
Pros:
They upgraded my rental car to any vehicle I wanted on the lot for a bit more money and waived the gas.10.0 Excellent
Mar 2017
Pros:
Wonderful People.Cons:
Maintenance on the first car was incomplete. Easy exchange the next morning. Improve signage and directions for easier return would be a plus.7.6 Good
Feb 2017
Cons:
My mothers wheelchair did not fit in the back without turning down the seats. So. No extra passengers.6.8 Good
Feb 2017
Pros:
Friendly. .... we thought we were stuck in Missouri ice storm after flight canceled.Cons:
Promised a price w gas coverage. Next day get phone csllsvonly to argue with them about price.10.0 Excellent
Nov 2016
Pros:
Being able to pick out which minivan we wanted.Cons:
Having to pick up at the airport.4.8 Okay
Nov 2016
Pros:
The customer service was great when I call to explain it was a problem with the billing they had explain what the air was agreed to fix it and send me a electronic billCons:
At check-in they had charged me insurance and a lot of additional coverages I declined. This lead for when I was dropping off to be surprised by having a bill that was double the cost of the rental and not what I agreed toAvis
7.3
Good
85 reviewsCleanliness
8.7
Comfort
8.9
Pick-up/Drop-off
7.2
Value for money
7.8
One location in Northland
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10.0 Excellent
May 2021
Pros:
Fast picking up, well maintained vehicle, easy drop off!Cons:
Nothing2.0 Mediocre
Dec 2020
Pros:
Pickup was easyCons:
After I picked up the car, I got out of the lot and realized the tank wasn’t full. Then, when I got to Houston and returned the car on a full tank, I was charged fifteen dollars for “fuel service” when I just put 30 dollars in the tank8.0 Excellent
Nov 2020
Cons:
There was old trash in the glove compartment2.0 Mediocre
Apr 2020
Pros:
NothingCons:
Avis staff would not rent a car to me. Had to go next door and rent from budget rental cars. They were fantastic, with no issues.10.0 Excellent
Jan 2020
Pros:
Great, friendly peopleCons:
Nothing10.0 Excellent
Oct 2019
Pros:
Staff was very friendly!Budget
5.0
Okay
74 reviewsCleanliness
5.8
Comfort
5.6
Pick-up/Drop-off
4.4
Value for money
5.2
One location in Northland
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2.0 Mediocre
May 2022
10.0 Excellent
May 2021
Pros:
Staf on both ends were great2.0 Mediocre
May 2021
Pros:
The counter was closed prior to the scheduled closing time. We were unable to pick up our rental under this reservation and had to check nearby counters that were still open to try to find an available rental. The entire fiasco ended up costing us more than double the original reservation. How will we receive compensation for the unacceptable incompetence?Cons:
You could have remained open until your scheduled closing time or at least until our scheduled pickup. We called ahead once the plane was on the ground and no one ever picked up despite it being 15 minutes prior to our reservation.6.0 Good
Apr 2021
Cons:
Our flight was delayed, the rental office was closed at the airport when we arrived at 1205am. No options but to wait there till 7am to get car. Spent $185 for a cab and hotel that wasn't in our travel plans or budget. No help or discount from budget rental!!!10.0 Excellent
May 2020
Pros:
Staff was very friendly and quick in the renting process.Cons:
Nothing9.6 Excellent
Jan 2020
Pros:
Staff was AWESOME!!! So kind and so helpful!!!Cons:
Lower prices--especially the fees--would be greatThrifty
2.0
Mediocre
72 reviewsCleanliness
2.0
Comfort
2.0
Pick-up/Drop-off
2.0
Value for money
2.0
One location in Northland
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2.0 Mediocre
Nov 2020
Cons:
Showed up after a 30 minute delayed flight, no one at the counter to assist. Actually have a clerk at the counter that can assist during later hours. Or, if you're going to partner with another rental agency and defer your customers to their desk, make sure that desk is staffed. Avis did and was able to match your rate and earn my future business.2.0 Mediocre
Jul 2020
Cons:
Was not able to travel.6.8 Good
Jun 2020
Pros:
Staff was very friendly and helpful. Pick up and drop off simple and quick.Cons:
The car was dirty. Nothing gross just dusty some dirt inside and out.10.0 Excellent
Feb 2020
Pros:
When we dropped off the car the guy told us they could drive us to the terminal at no charge. Given that we had a lot of luggage this was awesome!9.2 Excellent
Feb 2020
Pros:
The staff was friendly and helpful, even though my flight got in late and I think they would usually have closed the counter by that time.Cons:
It was very snowy/icy. It would have been nice for the car to have been cleared of snow and ice upon pickup.3.6 Mediocre
Jan 2020
Cons:
First car was very dirty, the staff just said it was the best they could do...Payless
6.1
Good
29 reviewsCleanliness
6.1
Comfort
5.5
Pick-up/Drop-off
6.1
Value for money
6.5
One location in Northland
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Reviews
8.0 Excellent
Jun 2021
Cons:
cAR HAD MANUAL WINDOWS AND LOCKS. i HAVENT HAD A CAR LIKE THAT SINCE THE 80'S. i WISH i HAD KNOWN i WOULD HAVE REQUESTED A MORE MODERN CAR.4.0 Okay
May 2021
Pros:
Staff was fineCons:
Charging a full day for 2 extra hours is highway robbery6.0 Good
Apr 2021
Pros:
Helpful staff who was patient, kind, and helpful.Cons:
Payless had no record of my online reservation and could not reach Hotwire to confirm. Fortunately, I had my laptop with the original e-mail and price - and the agent matched the price.10.0 Excellent
Apr 2021
Pros:
Staff was friendly. No line at pickup. Everything went smoothly and the process was easy.Cons:
The car had manual crank windows and manual locks. I didn't even know cars that basic still existed.10.0 Excellent
Nov 2020
Pros:
Very friendly staff...when we checked out the young man went and drove our rental to the front door to pick us up. When we returned the rental the young lady came outside in the very high wind to check out the car and get us our receipt.Cons:
Tge staff was very friendly accommodating and efficient. Would not hesitate to rent again from Payless car rental at MCI (Kansas City airport)6.4 Good
Jul 2020
Pros:
Staff was easy to work withCons:
I wanted to change the dates of my pickup but because I was getting it at a discounted price I couldn't change anything or get a refundNational
3.9
Mediocre
10 reviewsCleanliness
7.9
Comfort
7.9
Pick-up/Drop-off
3.9
Value for money
3.9
One location in Northland
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6.0 Good
Nov 2018
Pros:
I did not go into the place so I can't really say it was excellent or poor. I just dropped the car off and left in another car out of there.8.8 Excellent
Oct 2015
Pros:
Very efficient process for pickup and return. Car model (Ford Focus) was somewhat noisy on the highway, but good overall.Cons:
Some trash was left in the car from the previous renter. Nothing terrible however. Candy wrapper and some used paper.3.9 Mediocre
Aug 2021
6.0 Good
Nov 2018
Pros:
I did not go into the place so I can't really say it was excellent or poor. I just dropped the car off and left in another car out of there.8.8 Excellent
Oct 2015
Pros:
Very efficient process for pickup and return. Car model (Ford Focus) was somewhat noisy on the highway, but good overall.Cons:
Some trash was left in the car from the previous renter. Nothing terrible however. Candy wrapper and some used paper.Sunnycars
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
2 locations in Northland
Easirent
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Northland