Overview

Best Western Hotel Crystal
Top Romantic Hotel

5, Rue Chanzy, 54000 Nancy, Lorraine, France
+33 3 83 17 54 00

₹ 4,128+

Overall guest ratings

8.1/10 Excellent
based on 936 reviews

Review highlights

  • 9.3
  • 8.8
  • 8.4
  • 5.3

Good to know

  • Comfortable beds
  • Friendly service
  • Near city centre

Nearby

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    About

    Discover the Best Western® Hotel Crystal, a cordial destination, conveniently located in the center of Nancy, capital of Lorraine region. Offering 58 air-conditioned rooms, a warm atmosphere, charm and high quality facilities, the hotel will be your favorite address in Nancy. Our attentive, bilingual staff takes pride in providing personalized service while you relax at the bar, near our winter garden. We are located in the city center, inside the shopping area, and close to the famous

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    bestwestern.com

    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Business centre
    • Internet
    • Gift shop
    • Laundry service
    • No smoking
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    based on 936 reviews
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.3 "93% said the reception staff was great."
      8.5 "85% thought the service was very professional."
    • 8.8 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      9.5 "95% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      8.0 "80% thought parking was inexpensive."
    • 8.4 "Food is delicious."
      7.9 "79% loved the menu selection."
    • 7.4 "Good breakfast."
    • 5.5 "Internet is average."
      5.5 "55% thought the wifi quality was ok."
    • 5.3 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."
      5.8 "Only 58% thought the shower was ok."
    • 5.1 "Average comfort."
      6.0 "For only 60%, the noise level was all right."
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    Overall rating

    8.1 Excellent
    based on 608 reviews
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.6 "96% said the reception staff was great."
      8.6 "86% thought the service was very professional."
    • 8.9 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      9.6 "96% thought it was easy to get to the train station."
      8.0 "80% thought parking was inexpensive."
    • 8.2 "Food is delicious."
    • 7.7 "Good breakfast."
    • 6.0 "Internet is average."
      6.0 "60% thought the wifi quality was ok."
    • 5.4 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
    • 4.5 "Not very comfortable."
      1.4 "86% said rooms were small."
      3.0 "70% criticized the small bathroom."
      1.6 "Air conditioning was criticized by 84%."
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    Overall rating

    7.9 Good
    based on 56 reviews
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 8.9 "Location is great."
    • 7.7 "Good breakfast."
    • 5.4 "Rooms are ok."
    • 5.1 "Average comfort."
      6.1 "For only 61%, the noise level was all right."

    Overall rating

    7.1 Good
    based on 28 reviews
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 8.6 "Location is great."
    • 5.1 "Rooms are ok."

    Overall rating

    8.3 Excellent
    based on 243 reviews
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.3 "93% said the reception staff was great."
    • 9.0 "Terrific location."
      9.6 "96% thought it was easy to get to the train station."
    • 7.1 "Good breakfast."
    • 5.6 "Average comfort."
      6.2 "For only 62%, the noise level was all right."
    • 5.3 "Average value."
    • 5.3 "Rooms are ok."
      5.4 "Only 54% said rooms were clean enough."
    • 4.1 "Bad amenities."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Friendly service"
    "Near city centre"
    data provided by TrustYou

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