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Best Western Hotel Crystal
Top Romantic Hotel

5, Rue Chanzy, 54000 Nancy, Lorraine, France
+33 3 83 17 54 00

₹ 4,685+

Mon 12/12 Check in
Tue 13/12 Check out

Overall guest ratings

8.1/10 Excellent
based on 1,019 reviews

Review highlights

  • 9.1
  • 8.7
  • 5.0
  • 4.5

Good to know

  • Professional service
  • Friendly service
  • Near city centre

Nearby

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    About

    Discover the BEST WESTERN Crystal, a cordial destination, conveniently located in the center of Nancy, capital of Lorraine region. Offering 58 air-conditioned rooms, a warm atmosphere, charm and high quality facilities, the hotel will be your favorite address in Nancy. Our attentive, bilingual staff takes pride in providing personalized service while you relax at the bar, near our winter garden. We are located in the city center, inside the shopping area, and close to the famous

    Less more bestwestern.com

    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Business centre
    • Internet
    • Gift shop
    • Laundry service
    • No smoking
    • Bar/Lounge
    • Express check out
    • Parking
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    based on 1,019 reviews
    • 9.1 "World class service."
    • 8.7 "Location is great."
    • 7.6 "Good breakfast."
    • 5.0 "Rooms are ok."
    • 4.5 "Not very comfortable."
    • 4.1 "Bad amenities."
    • 3.2 "Disappointing internet connection."
    View all review categories

    Overall rating

    8.1 Excellent
    based on 815 reviews
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.4 "94% said the reception staff was great."
      8.8 "88% thought the service was very professional."
    • 8.9 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      9.4 "94% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
      8.0 "80% thought parking was inexpensive."
    • 7.2 "Good breakfast."
    • 5.0 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
    • 4.4 "Not very comfortable."
      1.4 "86% said rooms were small."
      2.2 "78% criticized the small bathroom."
      0.8 "Air conditioning was criticized by 92%."
    • 4.0 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
    • 3.5 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    based on 61 reviews
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.8 "Location is great."
    • 7.9 "Good breakfast."
    • 5.0 "Rooms are ok."
    • 4.9 "Not very comfortable."
      1.2 "88% said rooms were small."

    Overall rating

    7.3 Good
    based on 20 reviews
    • 8.9 "Great service."
    • 4.6 "Rooms are not good."

    Overall rating

    8.1 Excellent
    based on 122 reviews
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 8.5 "Location is great."
      9.3 "93% thought it was easy to get to the train station."
    • 7.3 "Good breakfast."
    • 5.7 "Average cleanliness."
    • 4.3 "Rooms are not good."
      3.1 "69% complained about the bathroom."
      1.2 "88% said rooms were small."
    • 4.2 "Not very comfortable."
      4.8 "52% thought it was too noisy."
      1.2 "88% said rooms were small."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Professional service"
    "Friendly service"
    "Near city centre"
    data provided by TrustYou

    Recent reviews

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