Overview

Hotel Neptuno Gran Canaria
Top Luxury Hotel

Avenida Alféreces Provisionales, 29, 35100 Maspalomas, Canarias, Spain
+34 928 777 492

₹ 8,279+

Overall guest ratings

8.5/10 Excellent
based on 1,195 reviews

Review highlights

  • 9.3
  • 9.2
  • 8.9
  • 7.0

Good to know

  • Great menu
  • Clean rooms
  • Friendly service
  • Professional service

Nearby

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    About

    Enjoy your visit to San Bartolome de Tirajana with a stay at Hotel Neptuno Gran Canaria. Guests can grab a bite to eat at one of the 2 restaurants, then indulge in massages, aromatherapy, or Ayurvedic treatments. There's an outdoor pool and a bar/lounge, and rooms at this upscale hotel offer balconies and flat-screen TVs.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Car hire
    • Internet
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Adults only
    • Laundry facilities
    • Spa
    • Pets not allowed
    • Steam room
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    based on 1,195 reviews
    • 9.3 "Incredible bar."
      10.0 "Delicious alcoholic drinks, according to 100%."
      10.0 "100% thought beverage prices were a great value."
    • 9.2 "Terrific location."
      7.4 "74% appreciated the closeness to the beach."
      9.1 "91% liked the proximity to shopping."
      8.5 "Great parking, according to 85%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
      8.2 "82% said the reception staff was great."
      8.0 "80% found the restaurant service to be one of the best."
      9.0 "90% were happy with the shuttle service."
    • 8.3 "Breakfast is good."
    • 7.6 "Good beach."
    • 7.0 "Nice rooms."
      6.7 "Beds were acceptable for 67%."
      6.7 "Only 67% said rooms were big enough."
      6.5 "Only 65% said the rooms were modern."
      5.5 "Only 55% thought the furniture was functional."
      6.7 "For 67%, maintenance was acceptable."
      6.2 "62% said the view was so-so."
      6.7 "Only 67% thought the air conditioning was adequate."
    • 6.3 "Average comfort."
      6.7 "Beds were acceptable for 67%."
      6.7 "Only 67% said rooms were big enough."
      5.2 "For only 52%, the noise level was all right."
      6.7 "Only 67% thought the air conditioning was adequate."
    • 2.9 "Disappointing wellness & sports facilities."
      1.9 "81% didn't like the fitness area."
      0.7 "93% were unhappy with the sauna."
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    Overall rating

    8.6 Excellent
    based on 908 reviews
    • 9.3 "Incredible bar."
      10.0 "Delicious alcoholic drinks, according to 100%."
      10.0 "100% thought beverage prices were a great value."
    • 8.9 "Location is great."
      7.0 "70% appreciated the closeness to the beach."
      9.0 "90% liked the proximity to shopping."
      9.1 "Great parking, according to 91%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
    • 8.8 "Great service."
      9.2 "92% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
      8.1 "81% said the reception staff was great."
      7.1 "Housekeeping was great, according to 71%."
      8.1 "81% found the restaurant service to be one of the best."
      9.3 "93% were happy with the shuttle service."
    • 8.5 "Breakfast is good."
    • 7.8 "Internet works."
      7.3 "73% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 6.9 "Rooms are ok."
      6.7 "Only 67% said rooms were big enough."
      6.8 "Beds were acceptable for 68%."
      6.4 "Only 64% said the rooms were modern."
      5.0 "Only 50% thought the furniture was functional."
      6.4 "For 64%, maintenance was acceptable."
      5.6 "56% said the view was so-so."
      6.8 "Only 68% thought the air conditioning was adequate."
    • 6.2 "Average comfort."
      6.7 "Only 67% said rooms were big enough."
      5.1 "For only 51%, the noise level was all right."
      6.8 "Beds were acceptable for 68%."
      6.8 "Only 68% thought the air conditioning was adequate."
    • 2.8 "Disappointing wellness & sports facilities."
      2.0 "80% didn't like the fitness area."
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    Overall rating

    8.7 Excellent
    based on 23 reviews
    • 9.0 "World class service."
    • 6.8 "Rooms are ok."

    Overall rating

    8.6 Excellent
    based on 262 reviews
    • 9.4 "Terrific location."
      9.1 "91% liked the proximity to shopping."
      7.7 "77% appreciated the closeness to the beach."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      8.3 "83% said the reception staff was great."
      8.1 "81% found the restaurant service to be one of the best."
    • 8.2 "Breakfast is good."
    • 7.5 "Internet works."
      10.0 "100% thought it was a great value."
    • 7.0 "Good amenities."
    • 6.6 "Rooms are ok."
      6.3 "Beds were acceptable for 63%."
      6.9 "Only 69% said rooms were big enough."
      7.0 "70% were happy with the bathroom."
      6.5 "65% said the view was so-so."
      6.5 "Only 65% said the rooms were modern."
    • 6.1 "Average comfort."
      6.3 "Beds were acceptable for 63%."
      6.9 "Only 69% said rooms were big enough."
      5.3 "For only 53%, the noise level was all right."
    • 2.6 "Disappointing wellness & sports facilities."
      1.9 "81% didn't like the fitness area."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Great menu"
    "Clean rooms"
    "Friendly service"
    "Professional service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    food was very good
    playa del ingles
    great hotel
    close proximity
    middle of life
    hotel with very good
    bit noisy
    hotel in a central location
    recommendable hotel
    fitness center is tiny
    night too loud
    good food and varied
    delicious and versatile
    path to the beach
    good condition clean
    anytime in this hotel
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