Syracuse Car Hire

Wed 29/3 Pick-up
12:00
Thu 30/3 Drop-off
12:00
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Syracuse car hire reviews and directory

Hertz
hertz
Car hire reviews:
Good (6.9, 11 reviews)
Car hire locations in Syracuse:
2 locations
Hertz
Locations in Syracuse
1000 Col Eileen Collins Bl
+1 315 455 2498
1216 Burnet Avenue
+1 315 426 0936
  • 7.1
  • 7.6
  • 7.1
  • 6.2
  • 6.4
Recent reviews
10.0 Excellent
15 Jun 2016
Nice car good price
Pros: The car was a Mazda 3 which is an excellent auto. It only had a couple thousand miles on it, comfy, great handling, great fuel mileage. The pickup and drop-off were both easy.
5.6 OK
4 May 2016
Bad service
Pros: The location of the place where i picked up.
Cons: That I was told by a third party where I reservation the car said even though the credit card was in my husband name and he did not have a driver license I could still be the driver,and two did not tell me there was a $200.00 fee to add on the bill.was not happy the guys name I checked in on Thursday was Rocky.
4.0 Mediocre
21 Jan 2017
Car was Ok service not.
Pros: Rental was good. However returning not so much. As the only customer in the store I waited for almost an hour as the associates answered phones and chatted amongst themselves completely ignoring my presence. It was like I was invisible. I got to hear about how much the associate disliked her boyfriend and how the general manager was useless. Next time I'll pay more and go to enterprise. Just an FYI I don't want to know who is dating who in your organization. Last time will ever rent from Hertz.
8.0 Good
8 Feb 2017
Good Local Service
Pros: The local staff were very helpful, they provided genuine friendly and efficient service.
Cons: Additional cost of adding my wife as a driver.
6.4 Good
22 Mar 2017
Pros: It was fast no waiting
Cons: Had a chance a charge at drop off that wasn't explained?
8.0 Good
14 Nov 2016
Easy rental chevy sonics no Bueno
Pros: Pickup and dropoff was fast and friendly
Cons: Car was beat hard transmission slipped and screamed the entire trip driving it gently
10.0 Excellent
15 Nov 2016
Carol was awesome!
Pros: Carol, the receptionist in Syracuse at pick-up was phenomenal! Engaging, knowledgeable and helpful. Rate was incredible and size of car for the metal class was great. Maybe the best rental car experience I have had.
Cons: Nothing.
2.0 Poor
27 Nov 2016
Late flight
Cons: Our flight was delayed by over an hour and by the time we landed the rental counter was closed. I was unable to contact them due to the fact that I followed the rules by turning my cell phone off once the cabin door was closed. I feel that hertz should ensure all flights are in prior to closing. I call customer service and told it was completely my fault and I was left stranded over 60 miles from final destination. I was only told to get a hotel room and wait til morning. This would all have cost me more money that I was not willing to spend. I will never rent from hertz again even as a last resort.
2.0 Poor
4 Jan 2017
Bad
Cons: Did not mention details for each service cost. I ended up with a $1000 bill for only a-week rent.
9.6 Excellent
17 Feb 2017
Pros: Friendly staff. On site vehicle. Quick service on pick up and return
Dollar
dollar
Car hire reviews:
Good (6.7, 7 reviews)
Car hire locations in Syracuse:
1 location
Dollar
Locations in Syracuse
1000 Col Eileen Collins Blvd
+1 315 455 7500
  • 6.3
  • 7.7
  • 7.7
  • 6.0
  • 6.0
Recent reviews
10.0 Excellent
20 Apr 2016
Pros: Staff member was very pleasant and helpful. Car was clean.
10.0 Excellent
29 Apr 2016
Great transaction
Pros: No issues. Flawless transaction
Cons: No issues
10.0 Excellent
9 Aug 2016
Pros: Great customer service at the airport.
6.0 OK
28 Sep 2016
Cons: Didn't have the vehicle I reserved. I reserved a 15 passenger van, but when I went to pick up, they were only going to give me a 10 passenger. Didn't give me a discount for the upgrade, which I thought my reserved price should have been honored. Ended up paying over $100.00 more than I expected.
2.0 Poor
8 Nov 2016
Cons: The amount was not chartered right! The car wasn't clean.
3.6 Mediocre
6 Mar 2017
Bad customer service
Pros: Carvwas good, pick up is easy
Cons: Franchise fee was added. The mobile oil was not changed. There was no water in wipers. Insurance rate was high. Extremely poor service. Difficult to locate car in the garage because no sign was posted. Over all, the service was poor, not comfortable in taking car on rent
5.6 OK
26 Mar 2017
Cons: They tried to stick me with an 11-seater van, and had to pay extra to get a more reasonable economy car/sedan. This was not transparent to me when I made the reservation.
Thrifty
thrifty
Car hire reviews:
OK (5.5, 7 reviews)
Car hire locations in Syracuse:
2 locations
Thrifty
Locations in Syracuse
1000 Col Eileen Collins Blvd
+1 315 455 1001
5400 South Bay Rd
+1 315 455 1001
  • 4.9
  • 6.0
  • 6.0
  • 5.7
  • 5.1
Recent reviews
2.0 Poor
19 Nov 2015
Left me stranded
Pros: After making the reservation with Kayak, Throfty car rental ended up not having any cars available once I checked in at the counter in Syracuse. It was after 11pm. Luckily I was able to get another car with another rental company but paid a lot more.
Cons: Feel like I can't trust a Kayak car rental reservation
3.6 Mediocre
29 Nov 2015
Pros: Friendly staff
Cons: No manual in car, no insurance or registration paperwork, car was not clean, did not run right, evidence of smoking in car from previous renters.
6.0 OK
11 Oct 2016
Cons: We reserved a Full size and it was too small so had to upgrade and it cost us more. Don't feel the Ford Full size is a true FULL size car
8.0 Good
3 Dec 2016
Happy with Thrifty
Pros: The car was ready on time and the staff person completed all the paperwork quickly. The car was nicer than expected. They didn't have the class of car that we reserved so they gave us a free upgrade. We thought we were going to get something like a Toyota Corolla but they gave us a Honda Accord instead.
10.0 Excellent
13 Feb 2017
super accomodating
Pros: everything, needed upgrade.. no problem left my car, they parked and when i picked up.. no smow on it
4.0 Mediocre
8 Mar 2017
Pros: Price was okay and woman at check in desk was very nice and efficient.
Cons: Car was full of air freshener. Horrible! Had to drive with windows down in 30 degree weather. Smell got in my clothes and made me feel sick. would have returned but no time to go back out to airport.
5.2 OK
14 Mar 2017
hidden charges
Pros: The car was new clean well equipped and very comfortable
Cons: When I returned the car they added a $4.99 per day trip saver fee. I h ad a flat tire and called Thrifty and Joe told me to call AAA. I had to find an exact match of the tire or pay for the tire and pay again to replace it on return. I finally found someone who had a match for the tire over 30 miles away while driving on a donut. I lost a day of traveling time and had an extremely hard time finding a hotel as it was Paris Island Marine Boot Camp Training Graduation weekend. I finally found a room at Country Inn and Suites in Beaufort S.C. (the management there gave us a room with little water pressure but it beat sleeping in the car because we couldn't drive on the spare Thank Goodness for them) So I ask what is the $4.99 per day Trip saver fee when I am told to call my own triple AAA.
Avis
avis
Car hire reviews:
Good (7.3, 6 reviews)
Car hire locations in Syracuse:
1 location
Avis
Locations in Syracuse
1000 Col Eileen Collins Boulevard
+1 315 455 9601
  • 6.7
  • 7.7
  • 8.0
  • 7.7
  • 6.7
Recent reviews
10.0 Excellent
18 Nov 2015
Great Option for Syracuse to Ithaca
Pros: Best option to get from the Syracuse Airport to Ithaca when you don't have a ride. It is so much for convenient and affordable than the car service and limited bus schedule.
5.2 OK
27 Dec 2015
Deliberately hidden large fees, and fuel consumpti
Cons: - They over-estimated fuel consumption and billed me excessively, or did not give a clear estimation method. - Airport tax ($40) was labeled deliberately obscurely and not included in initial offer totals. - Agressive upselling to higher models was tasteless and crass.
7.6 Good
19 Apr 2016
Windows
Pros: The vehicle is nice and comfortable. Other than the comments below it was a good experience.
Cons: The windows looked like they were cleaned with an old rag. The night we picked it up it was rainy and we couldn't see very well. stopped at a restaurant and used water and paper towels to make it where we were gping.
9.6 Excellent
31 Dec 2016
Great service
Pros: I really appreciate that the staff in Syracuse stayed late to wait for our delayed flight. Super service!!!
9.6 Excellent
6 Feb 2017
Cons: After I filled tank they still tried to charge me and when I picked the vehicle up it wasn't filled
2.0 Poor
4 Mar 2017
Worst rental ever
Pros: This car smelled bad and drove worse. It made more noise than the bed in a hotel that rents by the hour. Terrible
Payless
payless
Car hire reviews:
Good (6.4, 6 reviews)
Car hire locations in Syracuse:
1 location
Payless
Locations in Syracuse
1000 Col Eileen Collins Blvd
+1 315 455 6406
  • 6.0
  • 6.7
  • 6.7
  • 5.7
  • 7.0
Recent reviews
2.0 Poor
29 Aug 2016
Absentee Rentalk
Cons: There was noone at the desk when I arrived, and noone answered the phone when I called, so I rented from Avis instead.
2.0 Poor
19 Sep 2016
Cons: Nobody at the Payless counter. Avis staff said nobody had even come in that day. Avis saved the day and matched my rate
8.0 Good
9 Oct 2016
Quick, Easy, Good Value
Pros: Quick, easy rental process in Syracuse while other counters had lines.
Cons: Car was good but a little more worn than most but did fine.
6.4 Good
30 Jan 2017
No staff at counter
Cons: Payless apparently has staffing problems at this site. There was no one on duty at 4 PM. Fortunately, someone from the adjacent Avis counter was able to rent me the car. Otherwise it was fine but it's not OK to have no staff on duty.
10.0 Excellent
3 Feb 2017
Good all round
Pros: Everything worked out for us.
10.0 Excellent
5 Mar 2017
Friendly People, Great Value
Pros: Very friendly staff, clean car, great value.
Enterprise
enterprise
Car hire reviews:
Good (8.0, 4 reviews)
Car hire locations in Syracuse:
2 locations
Enterprise
Locations in Syracuse
1000 Col Eileen Collins Blvd
+1 315 454 8400
637 W Genesee St
+1 315 423 0022
  • 8.0
  • 8.5
  • 8.5
  • 7.0
  • 8.0
Recent reviews
10.0 Excellent
4 Feb 2017
Pros: Truck we rented was very comfortable. We felt safe driving in very poor weather conditions.
4.0 Mediocre
18 Mar 2017
Pros: Allowed me to book a rental a downtown instead of airport - the enterprise folks then stiffed me for 100+ car since they pretended that there was no reservation.
8.0 Good
23 Aug 2016
Pros: Car was great. Drove well. Was clean
Cons: Pick-up in Syracuse was long. I had the advantage of the line getting shorter when a customer left to get a car elsewhere No one was available to check car in at Rochester. Waited over 10 minutes. Ended up leaving keys on counter
10.0 Excellent
31 Jan 2017
Pros: How easy it was to pick up and deliver.
Cons: Not knowing that if I brought it back early, the price reduced.
Alamo
alamo
Car hire reviews:
Good (6.3, 3 reviews)
Car hire locations in Syracuse:
1 location
Alamo
Locations in Syracuse
1000 Col Eileen Collins Blvd
+1 888 826 6893
  • 6.7
  • 6.0
  • 6.0
  • 6.7
  • 6.0
Recent reviews
2.0 Poor
15 Oct 2016
The whole dealing was a mess
Cons: I got no help from u to correct the problem poor service
6.8 Good
21 Dec 2016
Hoping for a better experience next time
Pros: The price was much more affordable than Hertz's car rental for a driver under 21 years of age, although a little excessive.
Cons: The car was parked very close to a car on the left, which made it very difficult for me to get into the car initially. The car was not clean when I first entered it. The steering wheel was oily and there were crumbs from food on the floor and under the emergency brake. The windshield wipers had some sort of sticky residue under the rubber, not allowing me to properly wipe my windshields. Visibility was low during my road trip, making driving somewhat dangerous.
10.0 Excellent
4 Jan 2017
Pros: no hassle
National
national
Car hire reviews:
Good (7.6, 1 reviews)
Car hire locations in Syracuse:
1 location
National
Locations in Syracuse
1000 Col Eileen Collins Blvd
+1 888 826 6890
  • 8.0
  • 6.0
  • 10.0
  • 6.0
  • 8.0
Recent reviews
7.6 Good
12 Sep 2016
Pro's and Con's
Pros: we were upgraded to a nice SUV.
Cons: Employee got snippy when I declined coverage and said he actually enjoyed it when people decline and then have an issue and their insurance rates go up.
Sunnycars
sunnycars
Car hire locations in Syracuse:
1 location
Sunnycars
Locations in Syracuse
1000 Colonel Elieen Collins Blvd
45 travellers who rented a car in Syracuse gave the car agency they used an average rating of 6.7

Car hire locations in Syracuse

Syracuse
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