Pros: Ease of rental, got lucky with a brand new car, nice features, easy system for pickup and dropoff.
Cons: Had to walk a bit from the airport to the mariott location as I didnt realize it was an off airport location. However it still turned out better than expected in spite of this.
10 Nov 2016
Pros: Pick-up and drop off were easy at my location. Only charged exactly as quoted. Nice, clean car that handled well.
18 Apr 2017
Pros: Easy to pick-up, easy to drop-off. Close to the airport but without the taxes. Service man was pleasant and office was nice in Marrott hotel. No up charges.
Cons: A little more than we'd have liked to pay, but who doesn't like to pay less?!
25 Jun 2017
Who knew there were 2 different "airport" locations!
Pros: When I finally got my rental car, it was very nice, new, and clean. The girl at the Hertz desk at the Marriott was very personable, and even walked out to the car with me to show me some of its features. I would definitely rent from the Marriott airport Hertz location again.
Cons: When booking my rental car, I chose the "airport" location in Seattle. Upon arrival I took the shuttle to the huge car rental location, waited in line over 1/2 hour, only to find that I needed to go to the Hertz desk at the Marriott airport hotel. So, I had to lug all my luggage around the rental car building, find the shuttle back to the airport, then find a different shuttle for the Marriott, get there and get my rental car. I was very frustrated as it took over 90 minutes to do this. If there are 2 "Airport" locations for Hertz, they should specify which one!! Next time I travel to Seattle I will know, and will actually specifically seek out the Marriott location. Not only was it less expensive there, there was no wait, and the customer service folks were all very helpful. Hertz just needs to indicate which location you are renting from.
Cons: Base rental $300, rate after all add-ons $1200
I've never heard of insurance costing $60/day on a rental that costs $12/day
A $15/day second driver fee
Extra hidden fees
We didn't rent the car
16 Oct 2015
Facility was closed!
Cons: They are in the process of closing their site that is close to the SEA-TAC airport. I arrived to find a note on the door to go to the airport rental car location. They should send an email to people who are supposed to pick up there that the facility isn't open.
16 Dec 2015
Not where all the other rental cars were there are
Pros: The guy at Thrifty was kinda rude at first, saying we booked some other Thrifty place down the road, and that's why it was cheaper. When it said not at airport I thought none of the rental places are at the airport, because you have to take a bus to get to all of them. He did get me a car though at the same price so all was good.
Cons: You should say this location is not where the rental shuttle goes to.