Cons:The staff was new and couldn't reverse the mistake she had made , she asked her senior worker sitting next to her to assist but couldn't get her attention for almost half an hour because she was busy with other customers
8.4 Very Good
Pros:Asked for a subcompact. They gave me the next larger size at the subcompact quoted price as they were out of subs. Pickup and drop off was seamless. 200km free per day was adequate for staying at Patricia Lake Bungalows with day trips to Meite Hot Springs, Maligne Lake and Valley of the Five Lakes.
Cons:Asked about insurance. It was way too pricey and would have added 60% to the price of the rental.
Pros:Most everything worked out OK.
Cons:All the fees should be provided up front when booking online.
Pros:We were upgraded to an SUV at no charge. All pick up and drop off areas well staffed and we did not have to wait. Price was as negotiated .
Pros:Friendly service, easy return process.
Cons:Would have appreciated more clear directions on how to find the Avis rental location and where to park. It's VERY easy to miss because there is only a tiny sign among other storefronts on Connaught.
Pros:Close and great car
Cons:We returned car only with half tank glass because the gas station in calgary airport is closed dur to construction. Budget Charged us 3.80 per liter, but we called the jasper station and they credited us . So all goog
Pros:Helpful staff did a great job.
Pros:Nice. Friendly. Genuinely cared. Reserved standard, was upgraded to Chrysler 300. Very, very pleasant experience in a beautiful town.