Car Rental Chattanooga

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Chattanooga car hire reviews and directory

Enterprise
enterprise
Car hire reviews:
Good (7.7, 28 reviews)
Car hire locations in Chattanooga:
4 locations
Enterprise
Locations in Chattanooga
1001 Airport Rd
+1 423 855 2288
2148 Chapman Rd
+1 423 296 9902
305 W 20th Street
+1 423 267 9500
5912 Lee Highway
+1 423 899 2633
  • 7.4
  • 8.3
  • 7.9
  • 7.4
  • 7.5
Recent reviews
8.0 Good
27 Oct 2015
rent Hyundai car for my trip to Atlanta for 2 days
Pros: Good gas and neat car
Cons: Disappointed when I was on freeway and found out it didn't have cruise. I thought every new car should have cruise.
10.0 Excellent
18 Nov 2015
Only one amenity missing...
Cons: The only thing I didn't like about this car was how basic the model was. there was NO way to plug in your phone to play your music. The USB port did not work for connectivity, only for charging - and there was no AUX port. Too bad I didn't bring my CD's!
10.0 Excellent
14 Mar 2017
Efficient Service
Pros: I was greeted with a smile. Checked in and upgraded quickly. Returning the vehicle was also quick. All my receipts came to my inbox without any hassle. Great experience.
10.0 Excellent
23 Mar 2017
Pros: Easy pickup.. easy drop off.. super nice guys and price was great!
8.0 Good
26 Apr 2017
Pros: It was pretty much Hassel free
9.2 Excellent
29 Apr 2017
Clean
Pros: Vehicle was clean and in good condition.
Cons: The person assisting with the transaction lied to me. I left my wallet in the vehicle. I came back to ask her if I could look inside the car soon after dropping the vehicle. She told me that the car had already been rented out for someone else. She also said that she checked the vehicle and she didn't find anything. A day later, I get a call from this branch and the person told me that they had found my wallet. I came back into the branch and the same lady was there that had assisted me earlier. She wouldn't look me in the eye. She knew she had done something wrong. But the car itself was great. My only concern was the poor customer service.
9.6 Excellent
14 Jun 2017
Excellent customer service (Brentwood, CA)
Pros: The agency in Brentwood in particular has an amazing group. Q called and said i can pick up the rental end of day, the day before im booked for, no extra charge, and so i did...easy, smooth, transaction. When it was time to drop off, i didnt have a way to get back home, so i called and, voila they have a drop off service AND a 30 min grace period which i really needed as i was running a lil late. Exceptional!! Thank you for your awesome service!
Cons: So far, nothing!
10.0 Excellent
17 Jul 2017
Excellent service and value
Pros: I rented a full-size vehicle for an exhaustive month long trip out west. I shopped around for several months before deciding on the Enterprise Lee Hwy location for my rental. They beat all their competitors in both the Nashville and Chattanooga markets. When I arrived, Robert was the person who handled my rental. He was excellent in both customer service and knowledge of the rental procedures. I chose a Hyundai Sonata and couldn't have been more pleased with the car's performance and comfort. Thank you Enterprise and especially the Lee Hwy Chattanooga location for an excellent experience. I will definitely rent from you again.
Cons: Nothing, everything was great.
7.2 Good
21 Jul 2017
Pros: the vehicle
Cons: the vehicle had stuff in it from another renter.also it took 30 min to get help when i returned vehicle.
6.0 OK
6 Jan 2017
Hit ot Miss, This particular experience was more m
Pros: They had a vehicle to rent.
Cons: Not the vehicle I reserved. Tried to downgrade me without discount and ultimately upgraded me for increased rate. I've never had to pay more when they didn't have the vehicle I reserved.
Alamo
alamo
Car hire reviews:
Excellent (9.2, 10 reviews)
Car hire locations in Chattanooga:
1 location
Alamo
Locations in Chattanooga
1001 Airport Rd
+1 844 366 8845
  • 9.2
  • 8.4
  • 9.8
  • 9.0
  • 9.6
Recent reviews
9.2 Excellent
4 Oct 2016
Pros: The niceness of the vehicle that we rented.
Cons: The price was a little steep for just having the car under 24 hrs,
10.0 Excellent
6 Oct 2016
Reasonable deal
Pros: Price, economy, no hassle.
Cons: Price
8.8 Excellent
6 Nov 2016
Good Deal
Pros: Ended up with a nice, comfortable vehicle with all the bells and whistles.
Cons: They had originally given me a with a warning light on. After I insisted that the sales person sign something releasing me and stating that she told me that the vehicle was okay to drive, she decided to give me an upgrade instead.
10.0 Excellent
21 Nov 2016
Pros: The easiest rental companies we have dealt with.
8.8 Excellent
24 Nov 2016
Great service. Not so clean car
Pros: Service and price was great.
Cons: Was a pretty bad odor coming from the trunk. Sprayed twice with frebreeze and still was bad. Someone should have caught a smell that bad before renting the car!!
10.0 Excellent
29 Nov 2016
Windshield wipers
Pros: Overall, 99% was excellent. Thank you.
Cons: I hit a heavy rain on my way home to Memphis. The windshield wipers were horrible. I recommend either replacing them more frequently or applying RainX to the windshield. Ensuring the safety of your driver should be a priority.
10.0 Excellent
4 Jan 2017
Pros: easy,fast,good price, excellent employers, amazing cars thank you all
6.4 Good
13 Feb 2017
Chatt rental
Pros: The price and quality of the car was goodi.
Cons: I did not like that my non-smoking car was smoky.
9.6 Excellent
27 Feb 2017
Cons: I needed a little more help when I returned my car
9.2 Excellent
3 Apr 2017
Pros: Upgraded car.
Cons: Car was no smoking but reeked of cigarette smoke :(
Hertz
hertz
Car hire reviews:
Good (7.8, 10 reviews)
Car hire locations in Chattanooga:
3 locations
Hertz
Locations in Chattanooga
1101 Airport Rd
+1 423 855 8131
2151 Chapman Rd
+1 423 553 8851
5714 Lee Highway
+1 423 499 5081
  • 7.8
  • 8.0
  • 7.6
  • 7.8
  • 7.8
Recent reviews
10.0 Excellent
15 Jul 2016
Efficient and helpful team
Pros: Pickup and drop off were very quick. All my questions were answered. I was able to change drop off locations without a charge. Gas mileage was excellent!
2.0 Poor
15 Jul 2017
Bad Hertz Center
Pros: N/A
Cons: Reservation was made 4weeks in advance. Location did not have my car ready. Delayed me 20-30 minutes on my 9 hour trip. Car was nasty dirty
2.0 Poor
19 Oct 2015
Pros: The car
Cons: Would not give the AAA discount promised in Chattanooga and were so so so rude in Tallahassee. Will never rent from Hertz again!!!
10.0 Excellent
6 Mar 2017
Nice Value, Cool car, Great Experience
Pros: I liked the ease of renting and returning. I liked the quality of the car and the price was very reasonable.
10.0 Excellent
28 Mar 2017
Escape with granddaughters
Pros: Offered an upgrade in size for very good price. Car very clean. Enjoyed renting from Hertz.
Cons: No negative comments.
10.0 Excellent
6 Apr 2017
Pros: It was quick and perfect experience
10.0 Excellent
11 Apr 2017
Great Service
Pros: Fast, courteous service. Needed to extend rental by 2 days, so very easy to do by calling 800 number.
10.0 Excellent
30 May 2017
2 Thumbs Up!
Pros: 2 upgrades, great staff, easy access
4.4 OK
31 May 2017
Felt cheated
Pros: Good price and car was clean and nearly new
Cons: Paid for compact car and got an economy car no cruise control or any basic amenities. People at airport tried to blow me off when I complained, saying I must not rent many cars and the company can change classes of the rentals at their discretion.
9.6 Excellent
11 Jul 2017
The insurance
Pros: Short wait to pickup, the Versa has great gas mileage. The people were friendly at the desk. The price was decent for what you are getting.
Cons: Kayak will suggest you insurance through what turned out to be a 3rd party. For the record this was my first time renting a car online. It may have just been me, but I feel it should be obvious and in clear writing before you pay for insurance. I paid for the insurance online then went to the counter to pick up my car and was told that insurance was through a 3rd party and it doesn't fully cover if something happens. This was not easily accessible information and you should be notified what you are paying for, EXACTLY. Yeah there is fine writing in the DO YOU ACCEPT? form but it should be written on the same page of the signature button. If you get insurance for a rental car you need to go through whomever the supplier of the car is. I learned this through the experience. Don't give a 3rd party money for something they aren't even going to do.
Thrifty
thrifty
Car hire reviews:
Good (6.5, 8 reviews)
Car hire locations in Chattanooga:
1 location
Thrifty
Locations in Chattanooga
1624 Shepherd Rd
+1 423 892 1510
  • 6.3
  • 7.0
  • 6.5
  • 6.3
  • 6.3
Recent reviews
2.8 Mediocre
4 May 2017
Night time nightmare
Cons: I had scheduled a smaller vehicle so that gas mileage would be good. When I got to the rental office desk, I was told that they didn't have any of the smaller vehicles so I would be getting a larger vehicle. I was then asked where I was going and when I said Maryland and Pennsylvania I was told that those states might be (I'm not sure of the exact terminology) extended mileage states. Upon checking, I was told that I would have to pay $20 a day for my 7 day rental. When I pointed out that I read that I would have unlimited mileage I was told that there was "small print" that mentioned about the extended mileage states. (This is not "unlimited mileage" and I believe it to be deceptive advertising) I was finally offered a "truck" for $10 extra per day which I declined due to gas mileage issues. I asked for my cards back, called for my ride to return and waited 30 minutes in the night air to be picked up. I scheduled a rental with another company when I got home and left the next morning without a hitch. I did tell the worker at Thrifty that I felt they would lose a lot of business with this deceptive advertising and I stand by that. I know they lost my business that night.
4.0 Mediocre
5 Mar 2016
Pros: Good price, friendly staff, car had nice amenities
Cons: My car smelled like cigarette smoke, I had to wait at the airport for 10 minutes to be picked up, and I had to wait when I got to the hub to be waited on when I was first renting my car.
10.0 Excellent
4 Apr 2016
Awesome Jeep for phenomenal price
Pros: This is the second time I've rented with them and both times I've gotten the free upgrade to brand new Jeeps! The Jeeps were immaculate and the service was very friendly.
9.2 Excellent
13 Apr 2016
Doesn't accept ALL debit cards
Pros: The truck was well maintained and got a pretty decent deal.
Cons: They didn't specify that not all kinds of debit cards are accepted. Even when I attempted to pay my deposit and thought I had, the rep didn't tell me the card or the payment weren't accepted. Also if you are using someone else's credit card to pay, they have to be added as a driver even if they aren't driving or even going on your trip. That is ridiculous to have to pay the additional driver daily fee for someone not even driving!
3.6 Mediocre
18 Apr 2017
Pros: The return lady was very nice
Cons: Hidden fees. hundreds of documents signing away my life. Paid extra for 'extra mileage use', felt like they wanted money and nothing else.
10.0 Excellent
18 Apr 2017
Pros: The ease of booking line and price. I had never used Kayak before but will use you in the future
2.0 Poor
25 Apr 2017
Inaccurate price Wuote
Cons: When I arrived to the rental place and told them I was driving out of state they told me the price would be triple what I was quoted and it would be best to rent a different car. I ended up not renting from a Thrifty.
10.0 Excellent
20 Jun 2017
No Problems and a Credit!
Pros: It was ready when we arrived. Brand new Dodge Caravan, with updated features. We returned it 4 hours early and received a full day credit. Drop off was even easier than pick up. Again, we had no issues at the Thrifty Rental in Chattanooga, TN.
Cons: The only issue was with the vehicle. The Caravan has blind spots at the back row side doors. You can watch your mirrors, yet never know a car is flanking you. You must swivel your head before changing lanes. Other than that, I almost would want to purhase a minivan!!!
Avis
avis
Car hire reviews:
Excellent (8.8, 1 reviews)
Car hire locations in Chattanooga:
2 locations
Avis
Locations in Chattanooga
1001 Airport Road
+1 423 855 2232
401 Northgate Mall
+1 423 876 7629
  • 10.0
  • 6.0
  • 10.0
  • 10.0
  • 8.0
Recent reviews
8.8 Excellent
21 Oct 2015
A fun ride
Pros: Booked an economy sedan, but when we got there, the desk agent asked whether we'd like a convertible VW bug instead for the same price. It was a fun ride up through TN and VA to Washington, DC, in our tomato-soup red bug!
Cons: Perhaps because it had just come in, the car wasn't cleaned before we got it. The previous renter had obviously taken it to the beach, because there was sand on the floors, in the seat crevices, in the glove box, etc. Also, it would have been handy to have a copy of the car manual, as we had to figure out for ourselves which buttons worked the convertible roof and such. Finally, it was disappointing that the car had no USB ports, so we had no good way to listen to our devices or keep them charged during a 10-hour ride.
Dollar
dollar
Car hire reviews:
Good (8.0, 1 reviews)
Car hire locations in Chattanooga:
1 location
Dollar
Locations in Chattanooga
1624 Shepherd Rd
+1 423 892 1510
  • 8.0
  • 8.0
  • 8.0
  • 8.0
  • 8.0
Recent reviews
8.0 Good
15 Sep 2016
Great experience overall just a minor issue with t
Pros: Liked the friendly staff
Cons: Liked everything
Budget
budget
Car hire locations in Chattanooga:
2 locations
Budget
Locations in Chattanooga
1001 Airport Road
+1 423 855 2232
401 Northgate Mall
+1 423 875 1328
National
national
Car hire locations in Chattanooga:
2 locations
National
Locations in Chattanooga
1001 Airport Rd
+1 844 806 3350
1201 Broad St
+1 423 424 3748
Sunnycars
sunnycars
Car hire locations in Chattanooga:
1 location
Sunnycars
Locations in Chattanooga
1001 Airport Road
58 travellers who rented a car in Chattanooga gave the car agency they used an average rating of 7.8

Car hire locations in Chattanooga

Chattanooga