Burnaby Car Hire

Cons: Prices are high but I guess that's the going rate. $84 for one day rental basic car with no extras.

Cons: Pickup delayed more than one hour and desk office is busy Saturday in processing many customers' orders, we have to cancel a short trail trip on our first day schedule.

Cons: But they are tricky too. I iniatially booked a small car on line and promoted to a mid-size. But when I actually arrived at the reception, they firstly charged me with some higher rates untill I pointed out the otherwise, then they told me there's no the car in deal, only what's there left.

Cons: Car was not washed, no upgrade offered.

Cons: Not enough front desk staff, so wait times to pick-up and drop-off were not efficient. Vehicle had many scrapes, bruises, stains, all of which were brushed off by the attendant with a 'don't worry about that, not a big deal, don't worry about that either' when trying to have the items recorded during the initial walk around. Rental was overpriced, as was the optional insurance. Was overcharged for fuel upon return (said there was a larger discrepancy with the gas gauge then there actually was).