Car Rental Boise

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Reviews and directory for self drive car rentals in Boise

Dollar
dollar
Car hire reviews:
Good (6.2, 70 reviews)
Car hire locations in Boise:
1 location
Dollar
Locations in Boise
3201 Airport Highway
+1 866 434 2226
  • 6.0
  • 6.7
  • 6.5
  • 5.7
  • 6.1
Recent reviews
10.0 Excellent
13 Oct 2016
Pros: Everything went like clockwork, so I would say I would rent from them again, and most likely go through Kayak again.
10.0 Excellent
10 Feb 2017
Pros: It was clean. It was easy to rent and pickup and drop off. The woman at the counter was very friendly.
Cons: It smelled funny.
10.0 Excellent
8 Jun 2017
Excellent!
Pros: We had a great experience with Dollar!
3.6 Mediocre
14 Oct 2015
Ripped off
Pros: Nice car
Cons: I was quoted a $20 per day price for a week's rental but when I needed to drop it off after a day, I was CHARGED FOR THE ENTIRE WEEK. They specifically said that there would be no pre-payment charge, and my insurance company would not reimburse me for a Dollar rental, so I had to return. Feel REALLY RIPPED OFF!
6.4 Good
18 Oct 2015
Wait time??
Pros: The guy at the counter worked hard to get me a car as soon as possible.
Cons: I figured if I requested a car at 1pm that I'd have a car at 1pm not at 3:30pm
2.8 Mediocre
21 Oct 2015
will not use dollar again
Pros: Pick up was ok the guy was nice, he did kinda change his attitude when we didn't want the extra insurance. There was no one in the parking lot causing us to drive around because the lot was full! Needless to say we will not use dollar again.
Cons: The main thing was the windshield wipers were so bad that it was almost impossible to drive in the rain, extremely dangerous at night!!!!! We were tempted to take the car back but really didn't have time on our short trip. The maintenance was past due said right on the windshield and the transmission was horrible! Not to mention the Fiat 500 is in general a horrible car to even use as a rental!
3.2 Mediocre
24 Oct 2015
Cons: This office is understaffed and not supported well by their national counterparts. I was up in Idaho on vacation andI ended up in the hospital. It was not an injury/illness that came about from vacationing. I could not return the car. They told me they do not have any staff that could come pick it up even tho I was willing to pay, I could not add on another driver to drop it off, and they offered no solution other than if I died, they could then do what they normally do in those circumstances. I had to drive it back to them to return their car, rather than fly back from where I fell ill so as to get back to the doctors and hospital who could help me. Never use this office, it should be shut down, and I will never use dollar/thrifty/ or hertz (their corporate owner) again!
2.0 Mediocre
26 Oct 2015
Bad customer service
Pros: The price was good
Cons: The rep gave me an upgrade, that I requested, but wouldn't clarify the increase in price, even though I asked multiple times. When she showed me the total price, it was way too much and I told her I couldn't afford it, and she gave me a nasty attitude. Then she ran my card incorrectly and told me she couldn't run it again for 24 hrs, so I had to go to a different rental counter
6.8 Good
1 Dec 2015
Pros: Price/Cleanliness
Cons: Lengthy Check In/Bought Insurance through a 3rd party through the Dollar website?/Received a giant mini van after reserving a generic 5 seater?
4.0 OK
10 Dec 2015
Pros: Car was nice.
Cons: When I checked in, the gentleman at the counter asked if I had insurance. I told him I had purchased insurance when I rented the car online. He said, "It's not showing up on here, so it must not have gone through. So you did want insurance, right?" I told him yes. He asked no more questions gave me the bill. I am obviously too trusting because the next day I looked at the bill and they had charged me for every type of insurance available. The insurance cost $180 for two days. It's absolutely ludicrous. I was taken advantage of. He never asked me any questions, what I wanted, etc. Just added it all.
Enterprise
enterprise
Car hire reviews:
Excellent (8.1, 35 reviews)
Car hire locations in Boise:
4 locations
Enterprise
Locations in Boise
222 S Auto Dr
+1 208 672 0585
2618 W Fairview Ave
+1 208 336 8777
3201 Airport Way Suite 210
+1 208 381 0650
9213 W Fairview Ave
+1 208 321 7936
  • 8.2
  • 7.8
  • 8.2
  • 8.5
  • 7.9
Recent reviews
9.2 Excellent
26 Sep 2016
Pros: I will use enterprise every time I need to rent a car. Everything from customer service to a free upgrade was above and beyond my expectations.
10.0 Excellent
20 Nov 2016
Pros: Effortless
5.6 OK
18 Apr 2017
Somewhat problematic
Pros: The original car I got was great on gas and drove well for a while.
Cons: The car broke down. I was told that they would take care of a hotel room since I couldn't get back to where my room was booked. When I got the replacement, I was very rudely informed that that wasn't going to happen. They traded me into a car that did not connect to bluetooth, even though my reservation specified that I wanted that.
9.2 Excellent
6 Jul 2017
Pros: Good gas mileage, easy to drive and handle. Good looking car. Good pickup when acceleration was needed around towns, cities, and open road. Clean inside and out.
Cons: 2 tires were low, had to get an oil change at the start of rental, had to add windshield washing solution.
10.0 Excellent
16 Nov 2016
Staff at the desk in Boise are amazing!
Pros: Very personable, helpful and downright nice!
10.0 Excellent
10 Jul 2016
Happy Customers
Pros: Very quick and easy. Great service. Free upgrade to a larger car which turned out to be very helpful. No problems at all from pick-up to delivery. Great pricing.
9.2 Excellent
31 Aug 2016
Good Options
Pros: They have a good variety of good quality cars. Gave me a free upgrade- Jeep Patriot was a good choice.
Cons: Car wasnt fully washed outside- somewhat clean inside.
9.6 Excellent
27 Sep 2016
Pros: We got a couple of options for cars and the whole process was smooth.
4.0 OK
4 Oct 2016
Cons: My flight time was changed and they charged me another 10 dollars. Wont use them or you again. Sneaky charges are bullshit.
10.0 Excellent
4 Oct 2016
Pros: Quick and easy and excellent customer service.
Thrifty
thrifty
Car hire reviews:
Good (7.1, 26 reviews)
Car hire locations in Boise:
2 locations
Thrifty
Locations in Boise
2393 Airport Way
+1 208 342 3924
3201 Airport Highway
+1 877 283 0898
  • 6.6
  • 7.8
  • 7.1
  • 7.2
  • 6.9
Recent reviews
10.0 Excellent
9 Jun 2017
Pros: The car was as expected, clean and no issues with it. Price was great & pick up & drop off a breeze.
2.0 Mediocre
19 Oct 2015
Didn't have the Suburban that I had reserved I h
Pros: Nothing
Cons: They didn't have the suburban that I had reserved and needed. They offered me an ECONO Van with aged and worn tires! Wow.... I had to go to Hertz!
2.0 Mediocre
20 Oct 2016
No cars available, rude and unhelpful
Cons: When I arrived there were no cars available. The woman told me I may be waiting a couple hours and suggested I look elsewhere. She did not apologize for the inconvenience nor offer any assistance. I ended up renting from Avis after the man from Budget helped me find an affordable rental.
9.2 Excellent
12 Dec 2016
Cons: No attendant at drop off.
10.0 Excellent
23 Jan 2017
Boise Thrifty has the nicest people
Pros: I liked how personal and pleasant the front desk gal was. We visited and without me asking, she found a nice upgrade in my car fort the same price as the smaller one. Returning the rented car was pleasant, and with an extra touch. When I returned the car, the agent looked at my record and wished me belated happy birthday, notes from the front desk agent must have given those details.
10.0 Excellent
7 Feb 2017
Easy & reasonable cost
Pros: Rented an SUV for a winter trip. Process was easy and went smoothly. SUV was located at the airport, making it a quick pickup. SUV was clean.
Cons: Additional insurance was expensive- and not quite sure if we needed to purchase it- but we did.
10.0 Excellent
7 Feb 2017
Easy process
Pros: Easy pick up & drop off. Convenient. Very good price point.
4.4 OK
22 Feb 2017
Did not get what I reserved
Cons: The "deal" I got through Kayak was no deal after all. I had selected the option for the full size car and what I got when I arrived at the counter was the smallest car and the last car in the lot. The agent told me that the deal I booked was not for a full size car and none were available . Will not use Kayak to book a car again.
7.2 Good
26 Feb 2017
Skateboard for a car
Pros: We took the special car rate. Thought it was still for a medium size car, but it turned out to be a KIA munchkin car with little to no trunk space. Glad we only had carry on.
Cons: Car wasn't what I expected. Not a great savings. Also didn't enjoy how the clerk kept pushing us to spend more money.
8.4 Excellent
1 Mar 2017
insurance is too expensive
Pros: Friendly staff, clean car and easy pick up and drop off
Cons: Insurance for damages of theft is too expensive
Budget
budget
Car hire reviews:
Excellent (8.1, 21 reviews)
Car hire locations in Boise:
2 locations
Budget
Locations in Boise
2565 West Main Street
+1 208 331 9875
3201 Airport Way, Suite 190
+1 208 383 3090
  • 8.1
  • 8.4
  • 8.1
  • 7.9
  • 8.1
Recent reviews
2.0 Mediocre
24 Mar 2016
Sucks to get emails on rental we didn't do
Cons: Yeh, it's a poor review coz I get to review someone else's rental.
10.0 Excellent
22 Oct 2015
The guy at the Boise Airport was Great and really
Pros: People in Boise at rental counter are great!
10.0 Excellent
31 Oct 2015
Great customer service.
Pros: They did not have the car I reserved so the gentleman immediately upgraded me.
2.0 Mediocre
27 Nov 2015
Avoid budget
Pros: The gas mileage
Cons: See above. I will never rent from budget again
9.2 Excellent
25 Jan 2016
Boise is just plain better
Pros: They were open late and able to help me get home quickly. Far better customer service than what I received in Corvallis Oregon.
Cons: I wish they had complimentary coffee or tea for customers.
2.0 Mediocre
28 Jan 2016
the reciving employee is horable
Pros: i like the model and the year of the car
Cons: the employee , was rude and not proficional , i will never deal with them again , and i will tell all my friends and family about how bad the employees over here in this office
8.0 Excellent
11 Feb 2016
Cons: Might want to warn people of speed traps between Boise and Sun Valley...
10.0 Excellent
2 Jun 2016
Easy
Pros: Quick at the counter, easy process to get and return car. Too easy!
Cons: Na
5.2 OK
4 Jun 2016
Outrageous lack of service, HELP
Cons: I arrived at the airport in Boise, ID after midnight. I had reserved a car online. There was one clerk on duty on holiday Friday night. He informed me that I had 150 free miles, which was not stated online. He then informed me that my car was in the "over flow" lot and when I hiked to the lot I could push the red button on the key and the HORN WOULD HONK. I am 74 years old and had two large suitcases to drag with me. It was a long way to the DARK lot and a long way to the far end of it where I found the car. I was hoping the honking would attract police but no such luck. I figured out how to use the essentials to start and drive off.
9.2 Excellent
10 Jun 2016
Pros: Excellent service, friendly people, great car
Cons: Pricey
Alamo
alamo
Car hire reviews:
Good (7.8, 15 reviews)
Car hire locations in Boise:
1 location
Alamo
Locations in Boise
3201 Airport Way
+1 208 343 3217
  • 7.7
  • 7.9
  • 7.9
  • 7.5
  • 8.0
Recent reviews
7.6 Good
17 Jan 2017
Pros: Free upgrade was nice
Cons: Pick up customer service could had been better
10.0 Excellent
31 May 2017
Pros: Great price, good value for a quick trip. Clean car that ran as expected.
8.4 Excellent
29 Dec 2015
Best part was the Boise agent
Pros: can't remember his name, but he was SO kind (took me awhile to find my license, we were frazzled) Really happy with the customer service aspect. Drop off agent was also easy and wonderful.
9.6 Excellent
31 Dec 2015
Pros: counter staff was helpful and accommodating, finding a way to offer discount to rate.
8.0 Excellent
28 Dec 2016
Pros: Fine car, okay in snow.
Cons: Boise was cold (:
5.2 OK
30 Dec 2016
Cons: Very long wait to get the car
10.0 Excellent
9 Jan 2017
Pros: Very polite and efficient check-in (Ryan in Boise). Also vehicle was excellent and appropriate for inclement weather.
10.0 Excellent
10 Jan 2017
Good Deal
Pros: Pick up was quick, simple, and efficient. The car was clean and ready to go when I got there. No waiting at all.
10.0 Excellent
22 May 2017
Pros: Short line, super quick pick up and drop off. They upgraded me for free :-)
2.0 Mediocre
29 May 2017
False price quote and car wreaked of cigarettes
Cons: Wanted to rent the car for an additional day for my brother to keep, they said it'd be only $13. Ended up being an additional $50. $25 less than my entire 3 day rental never using Alamo or national again.
Hertz
hertz
Car hire reviews:
Good (7.5, 12 reviews)
Car hire locations in Boise:
2 locations
Hertz
Locations in Boise
2039 Airport Way
+1 208 383 0300
3201 Airport Way
+1 208 383 3100
  • 7.2
  • 8.0
  • 7.7
  • 7.5
  • 7.2
Recent reviews
8.0 Excellent
30 Oct 2015
Pros: nice guy at drop off
Cons: no final bill at end.
8.8 Excellent
6 Jan 2017
Pros: Subaru Outback was in immaculate condition
Cons: Hertz didn't inform us of an additional charge for ski rack
10.0 Excellent
27 Mar 2017
Pros: I was grateful, yet again, for the excellent service I received from the Hertz personnel, and the high quality performance of my rental vehicle. I will continue to rent from Hertz as long as their rates are competitive.
10.0 Excellent
11 Jul 2017
Great Server and Value
Pros: The counter attendant was very friendly, informative and knowledgeable. Her customer service skills were top notch! The car was very clean and in great condition. Thank you, RP
8.4 Excellent
27 Jul 2017
Great experience
Pros: Pick up was fast and easy
Cons: I had to go back into the airport terminal to drop off the rental
4.8 OK
8 Aug 2017
Not the car I ordered
Pros: Pick up and drop off was easy
Cons: Asked for full size got an SUV; not a full tank of gas; car smelled. Car was dented.
10.0 Excellent
26 Aug 2017
Couldn't have been better
Pros: Maybe it was the small airport in Boise but everything was quick and easy, and the service was top notch.
10.0 Excellent
6 Sep 2017
Pros: Quick service on both picking-up & dropping-off
2.0 Mediocre
13 Sep 2017
Did not have my reservation
Pros: When I arrived st the Vancouver Hertz, they could not find any reservation from me. I couldn't locate the email confirmation. I had to reserve a car on the spot and was billed twice.
Cons: I was billed twice and am having to dispute one of the charges.
10.0 Excellent
21 Sep 2017
Great service
Pros: How easy it was and the fair prices.
Avis
avis
Car hire reviews:
Excellent (8.9, 4 reviews)
Car hire locations in Boise:
2 locations
Avis
Locations in Boise
2565 West Main Street
+1 208 336 6725
3201 Airport Way
+1 208 383 3350
  • 8.5
  • 9.0
  • 9.5
  • 8.0
  • 9.5
Recent reviews
7.6 Good
19 Dec 2016
Misleading charge for gas
Pros: Nice people, clean car, easy pick-up
Cons: I declined all of the gas options and returned the car completely full, filling it at the station right there at the airport. Nonetheless, they charged me $13.99 for gas without telling me. I noticed when I reviewed the receipt while sitting at the gate for my flight. I was so made I went out through security and initially they said I needed to produce a gas receipt, which was the first I'd heard of it. Eventually they relented and took the charge off. The guy at the desk was great but the policy from Avis is mean-spirited and another example of customer-unfriendliness.
10.0 Excellent
14 Jun 2016
Pros: The AVIS office we rented from was fabulous! They were efficient, helpful and very courteous. I would definitely rent from them again.
8.8 Excellent
12 Jul 2016
Overall great job
Cons: Vehicle was hard to get into and out of .
9.2 Excellent
30 Aug 2016
Check Cleaning
Pros: We loved the car, the ease of transport and the overall cost of the car. The owner was great at helping with the rental process.
Cons: We thought the car could have been cleaned a little better. The inside of the car looked as if it hadn't been vacuumed.
National
national
Car hire reviews:
Excellent (10.0, 1 reviews)
Car hire locations in Boise:
1 location
National
Locations in Boise
3201 Airport Way
+1 208 383 3210
  • 10.0
  • 10.0
  • 10.0
  • 10.0
  • 10.0
Recent reviews
10.0 Excellent
16 Feb 2016
Quick and easy
Pros: the agent who helped me was very pleasant and helpful.
Cons: the cars a good distance from the desk. pretty much have to walk across the whole airport and outside through the parking lot.
Eagle Rent A Car
eaglerac
Car hire locations in Boise:
1 location
Eagle Rent A Car
Locations in Boise
Boise airport
Rent Max
rentmax
Car hire locations in Boise:
1 location
Rent Max
Locations in Boise
2350 South Vista Avenue
+1 305 526 2129
Sunnycars
sunnycars
Car hire locations in Boise:
1 location
Sunnycars
Locations in Boise
3201 Airport Way
184 travellers who rented a car in Boise gave the car agency they used an average rating of 7.2

Self drive car rental locations in Boise

Boise