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Pros:Yes the agent was extremely polite, considerate and helpful. Staff went out of their way to help set up bluetooth GPS and even provided a phone holder for my iphone.
Cons:Changes to pickup and dropoff times were not very accommodating. Charges to change were extremely high.
Pros:The car had close to 50,000 miles and didn’t work properly. They Bluetooth was damaged and wouldn’t allow me to connect to the vehicle causing me to use my phone for navigation.
Cons:The employees could have shown up on time instead of an hour late and then said they didn’t have the vehicle that we rented available.
Pros:Tony the manager apparently was power hungry. No place to park vehicle in return lot. Upon return, I went inside of airport to get my receipt. He asked if I parked in a lined space. I stated no, he said you will be fined 400.00. I went back outside and moved the car to long term parking, no clear directions where I needed to park. I have pictures where a lot of customers left their cars in unlined spaces. Upon returning inside, Tony asked if I have the mileage of the car. Back outside to get the mileage. This location is not customer friendly.
Cons:Customer friendly staff and clear directions.
8.0 Very Good
Pros:The staff was excellent friendly and curtious no long wait time. It was a great experience with Budget.