Pros: Great service and easy to work with. They walked me through the entire rental process and also followed-up afterwards with a confirmation that my rental was complete. Overall, exceptional service and great people.
Cons: Nothing was bad! Everything went great and I was very pleased.
19 Apr 2017
Pros: Every one at the Office was so nice, friendly and helpful.
I especially liked the courtesy ride back to my house.
18 Apr 2017
Pros: This location is convenient and close to home, better than going all the way to the airport. Daily rental rates were very reasonable. Car had average comfort.
Cons: Daily insurance rates for collision were sky high and more than the daily rental rate on the car... sort of a rip off! Car needed an oil change, wiper fluid, and one parking light was out... this should have been checked before renting the car! Car suspension also was very rough, almost like riding in a truck at times. Drop off was in a used car lot, there was not place to park, and there were no designated spaces for Enterprise cars.
17 Jun 2017
Pros: The customer service young man was extremely helpful and made the rental quick and easy.
Cons: The rental car was spotless and ran beautifully.
This experience with Budget (and rental cars in general) was a good on
Pros: I liked the ease of Kayak finding me a rental in my price range. Then, the experience with Budget was great. The day before my reservation, I had to request that my dates be change, and the very nice person at Budget (the one in the local office) was very accomodating, even though her computer showed they were low on cars. Pick up and drop off were both easy, and the rental office (While small - this was at a local Sheraton hotel), was close to my home.