Pros: Pick-up was quick and hassle free. Suburu AWD car was nice
30 Dec 2016
Car wasn't available
Cons: Got a phone call one hour before pickup to let me know that no cars were available for me. The lady was not polite and didn't even offer to check other locations. Went with Enterprise instead, and it was seamless with friendly service, and I was given an awesome upgrade! I now see why my workplace will not allow us to rent from Budget.
Cons: Car wasn't fully cleaned when we arrived, full of scratches, a few dents. She gave us 10% off for that. Had to clean the windows before we left.
Two hours into our trip on the turnpike, the front shield beneath the front bumper fell down!
Took almost 20 hours, numerous phone calls and me finally screaming on the phone to get help.
26 May 2016
Cons: Only one rental car person on site and line was long to rent car. The car I received had not been washed or cleaned on the inside before receiving it.