Car hire in Riverside (Cambridge)
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Riverside - Cambridge, MA, United States
17 Aug — 24 Aug
Same drop-off
Riverside - Cambridge, MA, United States
Wed 17/8
Noon
Wed 24/8
Noon
Driver's age:
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Cheap car hire in Riverside (Cambridge)
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| Pick-up truck |
Riverside (Cambridge) car rental reviews and directory
Avis
7.0
Good
95 reviewsBest rated
Cleanliness
6.8
Comfort
7.6
Pick-up/Drop-off
7.1
Value for money
6.8
3 locations in Riverside
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Reviews
10.0 Excellent
Feb 2021
Pros:
Easy pick up, easy drop off.Cons:
The car had a strong cigarette smell.6.4 Good
Oct 2020
Pros:
Pickup was relatively easy, although they forgot to give me an exit ticket to leave the garage.Cons:
The car had a cigarette smell in it. I also had a random $35 "Miscellaneous Fees" charge which I couldn't get dropped.8.0 Excellent
Oct 2020
Pros:
The staff was helpful and friendly. The pickup experience was easy.Cons:
It wasn't possible to adjust driver sit horizontal position - the control for that was just absent and sit was locked. Luckily it was locked in a position that suit me well. The drop-off was a bit confusing - all places were occupied and sign was directing to 7th floor, but there were no designated parking places on the 7th floor, so I was confused whether I should just leave the care wherever, or maybe I missed designated places.10.0 Excellent
Aug 2020
Pros:
Staff was friendly and helpful.4.8 Okay
Jun 2020
Cons:
I was given a car that had the left rear tire pressure very low: 25. The other three were at their correct pressure of 40. Before releasing a car to a customer, the avis should have taken the corrective measures so as not to give me a car with the warning light on in the display.10.0 Excellent
Mar 2020
Pros:
Kind staff at pick upCons:
Extension too priceyEnterprise
6.5
Good
80 reviewsCleanliness
8.0
Comfort
8.0
Pick-up/Drop-off
6.3
Value for money
5.6
2 locations in Riverside
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Reviews
4.0 Okay
Nov 2020
Pros:
Not easy, wait 30 min to get the car. Car had a burned seat... So, I'll don't use this again7.6 Good
Sep 2020
Cons:
I had a special car and got charged extra when I asked for an SUV.5.6 Okay
Sep 2020
Pros:
I was prompted to purchase insurance through your platform, which I did through Allianz for an added fee. However, I was then alerted by the rental facility where I rented the car that this insurance does not function the same way as their insurance and that, if I got in an accident, I would have to contact Allianz and file a separate claim, which would make the process much more difficult and time-consuming. Essentially, I purchased an add on through your platform that did nothing. I would like a full refund for my insurance.Cons:
I was prompted to purchase insurance through your platform, which I did through Allianz for an added fee. However, I was then alerted by the rental facility where I rented the car that this insurance does not function the same way as their insurance and that, if I got in an accident, I would have to contact Allianz and file a separate claim, which would make the process much more difficult and time-consuming. Essentially, I purchased an add on through your platform that did nothing. I would like a full refund for my insurance.10.0 Excellent
Aug 2020
Pros:
Staff was polite, everything was easy, no surprises.Cons:
The vehicle itself kept flashing "change oil" and "low tire pressure" warnings ... none of the tires seemed flat, so we didn't try to pump them, and of course, we didn't mess with the oil. Other than that, everything worked without issue.8.0 Excellent
Aug 2020
Pros:
Friendly staff, pick up an drop off easy.8.4 Excellent
Apr 2020
Pros:
Staff were out in a wet snow renting cars !Cons:
Consider having the fuel tank filled, as much easier to return to some increment < full, as was asked for with my rental.Budget
3.0
Mediocre
93 reviewsCleanliness
2.0
Comfort
5.0
Pick-up/Drop-off
3.0
Value for money
6.0
3 locations in Riverside
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Reviews
4.0 Okay
May 2021
Cons:
I would have paid for a car wash. Exterior car not washed at all. Inside dash board dusty. Nobody checked that car. Location for pick up next to Le Meridian hotel. ( Awesome). Rate on car unbeatable. Kia Sol driving good. Will I rent again from Budget, absolutely. I will just require a clean vehicle.3.2 Mediocre
Jul 2020
Pros:
interior was not clean, especially charged me $9 a gallon to fill the tank when I returned it low = $123!Cons:
most of the experience car was not clean. It could have been actually clean10.0 Excellent
Apr 2020
Pros:
Very cheerful staff taking care of business during the pandemicCons:
more clearly explain ticketing steps for entering / exiting parking garage.10.0 Excellent
Apr 2020
Pros:
Very thankful to staff for providing their professional service during this time.Cons:
None6.8 Good
Feb 2020
Pros:
The car is pretty cleanCons:
Budget desk is in the Charles river hotel which is not difficult to find as long as you ask the hotel employee. However when we returned the car, the lady had a terrible attitude. There's a long line and it's almost closed which is not our fault but she still yelled at us9.2 Excellent
Oct 2019
Cons:
Knowledge of easy pass toll pay system not conveyed at pick up counter.Thrifty
3.3
Mediocre
19 reviewsCleanliness
4.6
Comfort
4.6
Pick-up/Drop-off
2.0
Value for money
2.0
One location in Riverside
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Reviews
9.2 Excellent
Feb 2018
Pros:
it was very straightforward to take public transit to this Thrifty location from Logan, for no charge and it took perhaps a half-hour which I thought fast. My car performed well and was both new and clean on the inside.2.0 Mediocre
Mar 2017
Cons:
They don't have any information. Their policies are waste. Their toll charges are compulsory if you don't take it they put fine on you. Thier insurance charges are ao high. Just having car charges low as compared to other companies doesn't matter overall thrifty is super expensive including all insurance toll and other services. They don't have decent cars too.8.4 Excellent
Nov 2016
Pros:
Car and service was as expected.Cons:
Separation of collision and liability insurance was a surprise, but it turns out that's common.3.2 Mediocre
Oct 2016
Cons:
I had booked my car rental 4 months in advance to ensure I would get the car I wanted for a road trip through New England. However, when I got to Thrifty they said they could not find the keys for the car I had requested. I had wanted a small car to save on gas mileage and the elevation I would be driving on. Instead they gave me a mid size car that went through a lot of gas. Also, the car reeked of cigarette smoke. The smell was so strong we had to invest in air freshners which did very little for the smell. I had tried spraying perfume as well which was only a momentary fix. We kept the windows down for most of the drive. When we would turn on the AC, a very sour smell would come through the vents. Also, we had been told rolls would be covered; however, before leaving we told the car had not been registered to EZ Pass so we would be responsible for all tolls, which added up. Long story short, do not rent from this company.6.4 Good
Oct 2016
Pros:
Cleanliness, comfortCons:
Why pick up at Thrifty Cambridge instead of BOS airport as agree at booking which we have to take Uber for another $62 for round trip to airport !2.0 Mediocre
Oct 2016
Pros:
Never used. They sent me to a different companyHertz
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Riverside
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Reviews
6.4 Good
Apr 2019
Cons:
Our car wasn't ready on time, which is unacceptable. If we to order the car after the given time, we would pay extra.2.0 Mediocre
Oct 2016
Cons:
I had to wait 30 minutes to pick the car up and the lady was not kind to me..she did not ask me the fuel options, did not explain much, just wanted me to sign and leave. I returned the car early with quick return but have not received my invoice yet, as it explained on the box. I should not have any extras but l am not sure whether they would charge me anthing extra6.4 Good
Apr 2019
Cons:
Our car wasn't ready on time, which is unacceptable. If we to order the car after the given time, we would pay extra.2.0 Mediocre
Oct 2016
Cons:
I had to wait 30 minutes to pick the car up and the lady was not kind to me..she did not ask me the fuel options, did not explain much, just wanted me to sign and leave. I returned the car early with quick return but have not received my invoice yet, as it explained on the box. I should not have any extras but l am not sure whether they would charge me anthing extra292 travellers who rented a car in Riverside gave the car agency they used an average rating of 6.0