Cons: Custumer service was horrible. They put a hold of 1500 dollars on my card, very angry and hard to work with. The guy at the counter said as soon as I give him my card info he can charge me whatever I was in shock. The car had so many scratches and all kinds of Marks and it was super dirty outside. I was afraid once I wash it outside I will find more scratches thathe were not noted on the sheet so I will be responsible for paying for somebody's else's damage. Overall not very satisfied with Avis. Next time I will definitely go with diferent rental.