Richmond car rentals

Richmond car rentals

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Richmond, VA, United States
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Richmond, VA, United States

Richmond car rental information

Pick-up location Richmond
Rental locations 31
Airport locations 12

Reviews and directory for self drive car rentals in Richmond

Rated no. 1
Alamo
Best rated
7.7 Good (64 reviews)
1 location in Richmond
Alamo
Locations in Richmond
1 Richard E Byrd Terminal Dr
+1 844 370 8283
Monday00:00 - 01:00
06:00 - 23:59
Tuesday00:00 - 01:00
06:00 - 23:59
Wednesday00:00 - 01:00
06:00 - 23:59
Thursday00:00 - 01:00
06:00 - 23:59
Friday00:00 - 01:00
06:00 - 23:59
Saturday07:00 - 23:59
Sunday00:00 - 01:00
07:00 - 23:59
  • 7.4
  • 8.2
  • 8.2
  • 7.2
  • 7.5
Recent reviews
10.0 Excellent
19 Sep 2016
Fast
Pros: It was super fast to pick up and drop off - no wait at all.
10.0 Excellent
21 Dec 2016
Pros: I like everything from the young lady who gave me the car, and some suggestions of good restaurants, to Mr. Green who help me track down my GPS I left in the car.
Cons: Nothing everything was perfect.
10.0 Excellent
13 Apr 2017
Pros: Easy pick up and drop off, great rates + free upgrade
Cons: N/A
8.0 Excellent
10 Aug 2018
Excellent people
Pros: The representative was polite, helpful, And actually quite pleasant. The process was extremely fast and efficient. The signage is good which was important.
Cons: The fact that it is inside a parking garage with not a lot of space to gather belongs, etc. The nature of the location keeps cleanliness lacking. However the area wasn’t filthy.
10.0 Excellent
18 Oct 2015
Pros: I had a late flight, and the attendant could not have been more patient and helpful.
8.8 Excellent
19 Oct 2015
Cons: It had been smoked in before.
4.8 Okay
2 Nov 2015
Cons: very unprofessional check in counter representative. No 'choose your own car' at RIC airport.
9.2 Excellent
18 Nov 2015
Pros: We really appreciated the customer care we got and the upgrade.
Cons: Jeep Patriot has very poor pickup.
8.0 Excellent
21 Nov 2015
They said a Jetta we got a Ford
Pros: Good customer service, easy pick-up, when we booked on Kayak it said Jetta or something similar. Didn't see a single Jetta in the parking lot...otherwise everything was smooth.
8.0 Excellent
5 Dec 2015
Worked out well
Pros: Everything worked out as advertised. Same price, same terms and free car upgrade (they were out of the class I reserved).
Cons: A bit of a long line to check out the car but otherwise e erythromycin worked out well.
Rated no. 2
Enterprise
7.3 Good (38 reviews)
10 locations in Richmond
Enterprise
Locations in Richmond
1 Richard E Byrd Terminal Dr
+1 833 268 5452
Monday07:00 - 23:30
Tuesday07:00 - 23:30
Wednesday07:00 - 23:30
Thursday07:00 - 23:30
Friday07:00 - 23:30
Saturday08:00 - 20:30
Sunday08:00 - 23:59
207 E Main St
+1 804 648 7612
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00
25 Industrial Pkwy
+1 765 966 1060
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday09:00 - 13:00
Sunday12:00 - 15:00
4713 W. Broad St.
+1 804 355 7707
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday09:00 - 15:00
Sunday12:00 - 17:00
5105 S. Laburnum Ave
+1 804 222 2700
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday09:00 - 14:00
Sunday12:00 - 17:00
6109 W. Broad Street
+1 804 673 0500
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00
6485 Iron Bridge Rd
+1 804 205 9373
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00
7919 W Broad St
+1 804 346 8666
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday09:00 - 15:00
Sunday09:00 - 14:00
8028-a Midlothian Turnpike
+1 804 330 3030
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday09:00 - 14:00
Sunday12:00 - 17:00
9001 W Broad St
+1 804 217 6323
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
  • 7.3
  • 7.3
  • 7.4
  • 7.7
  • 7.0
Recent reviews
2.8 Mediocre
20 Mar 2017
Very Shocked!
Cons: Car was extremely dirty and also had an awful "gym locker or wet dog" smell. The windows looked like someone smeared Crisco all over them. I asked if there were other cars available and they said that they did not have any other fullsize cars available and I would have to downgrade. If it was not pertinent for me to leave that day I would have not rented this vehicle. In similar situations I would think that they would offer an upgrade. Customer service at this location was also lacking as well. Overall not a good experience.
10.0 Excellent
8 Sep 2016
Pros: upgrade
7.2 Good
31 Oct 2018
Maintainence of Car Left Something to be Desired
Pros: The pickup and drop off transitions from and to the train station.
Cons: The condition of the windshield wipers, underinflated tires, and ingrained mildewy smell in car.
6.0 Good
16 Mar 2019
Pros: Yes, Christian was very helpful and the other tall white guys was really good at drop off. The older gentleman who dropped me off was very friendly too.
Cons: This place was busy! Which is good for you, but dropping off the car was cumbersome. I didn’t really want to wait around and wasn’t sure who to talk to or what the procedure was. Also I reserved a full size car but they didn’t have one available so I had to get this little stinky car.
2.0 Mediocre
26 Oct 2016
Rental Car location was NOT the airport
Cons: The rental location was not the airport. They had no cars. I had no car.
10.0 Excellent
6 Nov 2016
Enterprise was wonderful
Pros: Very helpful and pleasant check in person
2.0 Mediocre
2 Jun 2017
Very Poor Customer Service
Cons: We arrived at the airport to pick up our car at 5:15pm. We were told our car rental was off site (which we were not aware of). The Enterprise agent at the airport called the Enterprise location. We requested a guest pick up; we were told we would not be picked up. We decided to take a cab to that location; we were told they were closing and they would not be open for our rental car pick up. We rented a car at the airport from another rental car agency.
10.0 Excellent
11 Jan 2017
Fantastic
Pros: Great first rental. Was a bit late, got a nice upgrade, would definitely recommend and I'll definitely be back.
8.0 Excellent
19 Jul 2019
Cons: Delivered as promised
2.0 Mediocre
27 Dec 2017
Car was smelly and didn’t have cruis control
Pros: The car was economic
Cons: The cleanliness of the car. Personal belongings were in the car from people who previously rented it. And I had to drive for 12 hours without cruis control.
Rated no. 3
Payless
6.9 Good (50 reviews)
1 location in Richmond
Payless
Locations in Richmond
1 Richard E Byrd Terminal Dr
+1 804 226 8153
Monday07:00 - 23:00
Tuesday07:00 - 23:00
Wednesday07:00 - 23:00
Thursday07:00 - 23:00
Friday07:00 - 23:00
Saturday07:00 - 23:00
Sunday07:00 - 23:00
  • 6.5
  • 7.2
  • 7.4
  • 6.5
  • 6.7
Recent reviews
9.2 Excellent
20 Jul 2018
Ask for EZ Pass if you don't have yours
Pros: I liked that even though Google said the counter was closed, someone was still there to help me after midnight after a delayed flight. Nice people, it was fast and easy
Cons: I was asked if I wanted to use the EZ pass it would be $3.95 per day, I didn't know the EZ Pass was not in the car. I didn't know I had to say yes I want to use it please give it to me. So I had to pay cash in all the cashole lanes.
2.0 Mediocre
7 Nov 2019
Pros: They were closed, like out of business.
Cons: Using a company that was in business.
8.0 Excellent
2 Apr 2016
Pros: Like the vehicle
Cons: Almost was downgraded due to vehicle availability.
8.4 Excellent
12 Apr 2016
Pros: Value
Cons: Car had damage which I did not see when picking up car due to lighting in parking garage. Since no one from rental agency did pre trip, I was concerned I would be blamed for damage upon drop off. I was not charged, but a pre and post trip assessment should be conducted with agency and customer. I will use Payless in the future based on value.
10.0 Excellent
13 Jun 2016
Hodges Review
Pros: Fast service.
Cons: I forgot my car charger.
6.0 Good
19 Jul 2016
Cons: The phone charger didn't work
6.0 Good
22 Jul 2016
Staff issues
Pros: The car itself was an excellent, pleasant experience. Enjoyed the high mpg fuel economy. Reliable, efficient. Pick up & Drop off was easy.
Cons: The price quoted online was not total. There were about $100 in extra fees which were not thoroughly explained. I absolutely could not get ahold of an employee on the phone. I was hung up on when I called the 800 number and began to make my inquiry. I had been calling Payless multiple times a day to try to catch them at a less busy time - no answer. I was put on hold for over 20 mins when calling the Avis sales desk that I knew was next door, after being transferred to Payless, saying that Payless was quite busy. In the end, I returned car a day early & final payment was still $30 over online price quote. At least high fuel economy was great.
4.4 Okay
10 Oct 2016
overcharged
Cons: I feel betrayed because I was overcharged for this rental. My total reservation cost including taxes, fees and surcharges was supposed to be $80.66. Instead, I was charged $102.63. This was my first time using Payless and I am disappointed due to an unacceptable experience.
3.6 Mediocre
15 Nov 2016
Payless Screwed me on the fine print! Watch out fo
Pros: Decent car.
Cons: My agreed upon contract price was $103 dollars. However, when I turned in the car the bill was $155. To my surprise, I was charged for Road Hazard $24 and Fuel Service $22 additional. I was unaware I had agreed to either of these options. They did take off the fuel charge since the car was full when I returned it but they did not adjust the Road Hazard. WATCH THE FINE PRINT WHEN YOU INITIAL ALL THOSE SPACES. Shame on me but I've never had a problem being incorrectly charged for additional services and I am a frequent renter. Approx 10 times per year. I should have stayed with Alamo. Never a problem with them.
4.8 Okay
24 Nov 2016
No one at counter
Pros: Type of car. Return went good
Cons: When I came to pick up the car, even though I was early, the people went home for the day. They told a fellow Avis worker that they didn't have anymore rentals. I booked mine the day before! The Avis employee was lucky to be able to get into the Payless computer to complete my pickup.
Rated no. 4
Budget
6.8 Good (56 reviews)
4 locations in Richmond
Budget
Locations in Richmond
1 Richard E Byrd Terminal Dr
+1 804 222 6090
Monday06:30 - 23:59
Tuesday06:30 - 23:59
Wednesday06:30 - 23:59
Thursday06:30 - 23:59
Friday06:30 - 23:59
Saturday07:00 - 23:00
Sunday07:00 - 23:59
4204 West Broad Street
+1 804 254 2005
Monday07:00 - 18:00
Tuesday07:00 - 18:00
Wednesday07:00 - 18:00
Thursday07:00 - 18:00
Friday07:00 - 18:00
Saturday07:00 - 16:00
Sunday09:00 - 16:00
7923 West Broad Street
+1 804 217 6645
Monday07:00 - 19:00
Tuesday07:00 - 19:00
Wednesday07:00 - 19:00
Thursday07:00 - 19:00
Friday07:00 - 19:00
Saturday07:00 - 15:30
Sunday08:00 - 16:00
8231 Midlothian Turnpike
+1 804 330 0058
Monday07:00 - 18:00
Tuesday07:00 - 18:00
Wednesday07:00 - 18:00
Thursday07:00 - 18:00
Friday07:00 - 18:00
Saturday07:00 - 16:00
Sunday09:00 - 13:00
  • 6.5
  • 7.0
  • 7.3
  • 6.6
  • 6.8
Recent reviews
10.0 Excellent
27 Jul 2016
Awesome customer service
Pros: Easy check in and check out
10.0 Excellent
16 Oct 2015
Pros: Fast turn in...no surprises
10.0 Excellent
27 Oct 2015
Flexibility
Pros: Although the initial process of renting a car was quite rigid and impersonal with all of the questions and legalities the actual pickup of the rental vehicle was a nice experience. The car that had been assigned to me had been smoked in by a previous renter and was sweetly covered up by a deodorizer. I asked if there was another car that I might use instead and the rental agent apologized for the odor and quickly changed the vehicle to one that had the same gas mileage and was not smoked in. I appreciated her understanding and kindness and the flexibility she used to get me on my way quickly. And drop off went so well I had to ask the agent if they needed anything else! Thank you.
5.2 Okay
25 Jan 2016
Budget price gauged on SUV rental rates during wor
Pros: Got car I wanted.
Cons: They priced gauged due to 2016 Blizzard that hit Richmond. Normal rate for mid-size SUV is about $70 - $90 here at most. They charged $205 because they could. Had to transfer my daughter to new hospital, so I had no choice. $732 for 3 days of rental. Disgusting. Taking advantage of people in a time of crisis.
8.0 Excellent
22 Feb 2016
richmond rental
Pros: Price can't be beat- Rental desk a bit slow, but car was fine and process good. Car needed ez-pass...but told it was so new, they had not installed it yet. It was a bright yellow Kia...easy to find in a parking lot.
2.0 Mediocre
17 Apr 2016
Couldn't give me a car
Cons: My flight arrived at 11:15pm, I had a car reserved for 11:30. When I got to the rental car desks, the Budget one was closed and no one was around. I called Budget and was told that due to a SCHEDULED system update, I would have to wait 2 hours before I could get a car. After traveling all day, who wants to wait until 1:30am to get a car that they had already reserved?! Terrible service and I will not be using Budget again.
9.2 Excellent
19 Apr 2016
Great trip
Pros: quick check in, clean car, quick return
Cons: It would be good to have someone go over the features of the car, or have a 'quick start' sheet in the glove compartment.
6.4 Good
27 Jun 2016
Forced to upgrade $$ to a car I already reserved.
Pros: The car itself was clean and nothing was wrong with it. Picking up and dropping off is always a very easy thing at my local airport, no complaints there
Cons: I had reserved a Full-Size which even shows a Ford Fusion as the selection, which is what I wanted. I get to the counter and the lady tries to shove me into a car that is normally a step smaller and when I specifically requested a Ford Fusion she said it would be more money to upgrade. No, I'm not upgrading, I want what I reserved. BUT...she made me upgrade and it cost me more money like always. This is also after she tried to get me to upgrade to a vehcile $145/day MORE than my reserved car which was a TOTAL of $89 for 3 days.
10.0 Excellent
17 Jul 2016
Pros: Upgrades!
2.0 Mediocre
16 Aug 2016
Ban the Toxins
Pros: I'm not one that is ordinarily troubled with odors and smells, but whatever agent was used to clean/freshen the car I was given should be banned. My hair, clothing, personal affects reeked of it hours after I'd returned it and my nostrils burn still. Never again!
Rated no. 5
Dollar
6.6 Good (30 reviews)
1 location in Richmond
Dollar
Locations in Richmond
1 Richard E Byrd Terminal Dr
+1 866 434 2226
Monday06:00 - 22:00
Tuesday06:00 - 22:00
Wednesday06:00 - 22:00
Thursday06:00 - 22:00
Friday06:00 - 22:00
Saturday06:00 - 22:00
Sunday12:00 - 20:00
  • 6.6
  • 6.9
  • 6.7
  • 6.3
  • 6.7
Recent reviews
6.0 Good
22 Oct 2017
Oldish car, not want I ordered, and slow service
Pros: The car was clean, supervisor who covered the counter was friendly
Cons: Long line at the counter. Waited again for the car. Car was an "upgrade" SUV because they didn't have small sedan I wanted, but wanted a small car for parking and mileage. Car was relatively high mileage, needed a tune up.
2.0 Mediocre
19 Dec 2017
Terrible facility not open
Pros: Nothing
Cons: Counter was closed and I was told that it will open an hour after my pick up time by the neighboring counter. I then rented from another rental agency.
4.4 Okay
2 Apr 2018
Filthy car of smaller size
Pros: Pickup at Richmond was extremely convenient.
Cons: The car was dirty from the outside, had stains on the seats and the ceiling and slight hint of a smell inside. It was the biggest car available but I believe it’s not what I paid for. I ordered standard size (Altima or similar as per booking page), but got Hunday Elantra, which I believe is a smaller vehicle. Not a great experience.
10.0 Excellent
10 Aug 2018
Pros: The price, the car clean, everything was easy, excellent service with the staff.
Cons: Everything a ok.
6.4 Good
24 Oct 2015
Not great
Pros: Car was cute. Seats were comfy. East to drive. They did give me a partial refund due to issues I had.
Cons: There was no wiper fluid in the front which is a safety issue. The USB port didn't work and wouldn't charge or connect my phone for the gps. It also looked like the trunk had not been vacuumed in a while and the rest of the car the dirt was just spread around like they were trying to make it look clean or using a vacuum that didn't work well.
2.0 Mediocre
29 Nov 2015
Cons: Agent had no power or inclination to correct the situation.
10.0 Excellent
23 Dec 2015
Pros: The service
Cons: Na
3.6 Mediocre
29 Mar 2016
Beware of Fuel Charges
Cons: After dropping the car off I confirmed with the agent on duty that my tank was full and even showed him the receipt from 10min prior to dropping off the car. Still got hit with a $53 fuel charge.
10.0 Excellent
1 Apr 2016
Pros: Friendliness, convenience, price.
Cons: There was nothing to dislike.
10.0 Excellent
12 Aug 2016
Quick and easy
Pros: Ease of getting in and out the door while in ric
Rated no. 6
Hertz
6.3 Good (52 reviews)
3 locations in Richmond
Hertz
Locations in Richmond
1 Richard E Byrd Terminal Dr
+1 804 222 1317
Monday06:00 - 23:59
Tuesday06:00 - 23:59
Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Friday06:00 - 23:59
Saturday07:00 - 23:00
Sunday06:00 - 23:59
4112 West Broad Street
+1 804 355 3840
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday09:00 - 12:00
Sunday
8021 West Broad St
+1 804 270 3436
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday09:00 - 12:00
Sunday
  • 5.8
  • 6.6
  • 6.4
  • 6.0
  • 6.5
Recent reviews
8.8 Excellent
7 Jul 2017
Pros: STAFF WAS COURTEOUS, FRIENDLY AND HELPFUL
Cons: CAR WAS TOO SMALL
2.4 Mediocre
8 Aug 2016
Pros: different car than I reserved charged 30 dollars to replace bald tire that punctured
Cons: attitude decptive practices pore customer service
4.8 Okay
14 Feb 2017
Scammed on upgrade
Cons: The agent scammed me on an upgrade fee. Adding an additional daily charge to the rental when I never asked for it. Quite an unethical business practice.
6.8 Good
15 Mar 2017
Car Was Not Ready & Gassed Up - Made Me Wait While
Pros: Good Car. Great Price. I liked after hours drop off to return car.
Cons: Pick up took too long. Car was not ready and only had a half tank of gas so I had to take extra time to fill it up before driving to my meeting. Also, staff had to keep stopping to answer phone which delayed me getting the car and hitting the road.
2.0 Mediocre
23 Mar 2017
Cancelled the rental
Pros: Nothing
Cons: I pre-paid and booked a car at the airport location, when I went to the airport to pick up the car the woman at the counter told me that I needed a credit card to rent the already paid for car. My husband was on travel with our one credit card. I then had to call my sister to come and provide her credit card. This was 9:00 PM, after she arrived we we told by the counter agent that the booking was at another location which was closed and that they did not have a car for us (the location was not noted on the confirmation). We then had to call Hertz and were told we could have a car for $100 more. I then cancelled the reservation and I still do not have the refund! I will NEVER book with you again!!!!!!
2.8 Mediocre
10 May 2017
Pros: The car did not use much gas....
Cons: The pick up area for this Hertz rental was 20 miles or more away from the airport and we had to pay fifty dollars each way for a taxi.....so the saving we received from Kayak was used up in taxi fares....so I will never rent a car from Kayak ever again....we spent over $100.00 just to get to the car and back to the airport.....HORRIBLE EXPERIENCE AND WE ALMOST MISSED OUR FLIGHT.....
6.0 Good
24 May 2017
Pros: Great good deal price!
Cons: They confused my credit card n debit card then forcing me to deposit $200 that was unusual. Scared of their rip off but it took us 45 min to solve it. The point is trust issue
5.2 Okay
1 Aug 2017
Pros: The overall price was good for my stay. The gentlemen were helpful at the pick up location.
Cons: I didn't realize the car rental place was 30 minutes away. It cost over $60 to get there one way. I tried to change drop off location and I was going to be charged over $170 dollars.
2.0 Mediocre
15 Aug 2017
Hertz Confusion
Pros: We talked to the Hertz company at the airport about the fumble made be the Hertz on Broad street and they were kind enough to allow us to get a car from them even though the prepayment was made with the Hertz rental company on Broad street. We did however, have to pay additional airport fees. The POOR rating for this rental is for the Hertz company on Broad street not the airport Hertz.
Cons: We reserved and paid for the car in April however we received a call on our home phone ( while we were on an airplane headed for Virginia) about one hour before time to pick up the car to inform us that they didn't have a car available due to hail storm damage. This left us in a fix since we had to have transportation for our trip being that we live in Florida. When we called the company they told us of their phone call to our house and suggested that we check with the Hertz at the airport to get one. We feel that this should have been managed by them since we prepaid and made the arrangement with them. Very poor service!
4.4 Okay
11 Oct 2017
Poor Customer Service
Pros: The car was fine as expected, and the price was good
Cons: So we prepaid and we are supposed to pick up the car at 5pm (they close at 6), we get to the location and they tell us they dont have any cars, we need to drive 40 minutes to pick up a car a different location, and get there before it closes or too bad. Also we returned the car 3 days early because our actual car got out of the shop early. I called and asked if we would be refunded anything if we brought it back early, lady tells me yes of course, however once I fill it up and clean it out and bring it back, she says ohhh you prepaid so you dont get anything back. Just poor customer service. Would prefer not to rent from Hertz again
Rated no. 7
National
8.7 Excellent (5 reviews)
1 location in Richmond
National
Locations in Richmond
1 Richard E Byrd Terminal Dr
+1 844 370 8284
Monday00:00 - 01:00
06:00 - 23:59
Tuesday00:00 - 01:00
06:00 - 23:59
Wednesday00:00 - 01:00
06:00 - 23:59
Thursday00:00 - 01:00
06:00 - 23:59
Friday00:00 - 01:00
06:00 - 23:59
Saturday07:00 - 23:59
Sunday07:00 - 23:59
  • 9.2
  • 7.6
  • 9.2
  • 8.4
  • 9.2
Recent reviews
4.4 Okay
20 Mar 2017
Car Not Available
Pros: Got "upgraded" for free
Cons: I reserved a small car because I was going to drive 3 hours from Richmond, VA to Raleigh, NC. When I picked up the car all they had left was a Suburban. Not the end of the world, I can still drive the big truck, but made parking next to impossible, and cost me at least double to pay for the gas used on my 3 hour drive.
10.0 Excellent
24 May 2017
Great Customer Service
Pros: I had change in plans and they modified my reservation over the phone. No questions asked.
10.0 Excellent
29 Oct 2018
Top notch
Pros: Nice vehicle, nice rate, nice service
Cons: All went well
9.2 Excellent
27 Feb 2019
Pros: Staff was great! I've rented cars in several locations recently and they were the best. Car was nice, but there was some stuff (hair clips, a lighter and a bottle of clear fluid) left in the car.
Cons: The Easy Pass could have stuck to the windscreen better. It feel off while driving several times and left me feeling around for it because I needed it.
10.0 Excellent
26 Mar 2019
Pros: Staff were extremely helpful and courteous.
Cons: No improvement necessary.
Rated no. 8
Avis
7.3 Good (24 reviews)
4 locations in Richmond
Avis
Locations in Richmond
1 Richard E Byrd Terminal Drive
+1 804 222 7416
Monday06:30 - 23:59
Tuesday06:30 - 23:59
Wednesday06:30 - 23:59
Thursday06:30 - 23:59
Friday06:30 - 23:59
Saturday07:00 - 23:00
Sunday07:00 - 23:59
4204 West Broad Street
+1 804 254 4146
Monday07:00 - 18:00
Tuesday07:00 - 18:00
Wednesday07:00 - 18:00
Thursday07:00 - 18:00
Friday07:00 - 18:00
Saturday07:00 - 16:00
Sunday09:00 - 16:00
7923 West Broad Street
+1 804 270 0888
Monday07:00 - 19:00
Tuesday07:00 - 19:00
Wednesday07:00 - 19:00
Thursday07:00 - 19:00
Friday07:00 - 19:00
Saturday07:00 - 15:30
Sunday08:00 - 16:00
8231 Midlothian Turnpike
+1 804 272 1476
Monday07:00 - 18:00
Tuesday07:00 - 18:00
Wednesday07:00 - 18:00
Thursday07:00 - 18:00
Friday07:00 - 18:00
Saturday07:00 - 16:00
Sunday09:00 - 13:00
  • 7.1
  • 7.4
  • 7.8
  • 6.8
  • 7.3
Recent reviews
2.8 Mediocre
25 Jun 2017
Cons: I reserved an impala and they wouldn't honor that. They gave me a smaller Malibu and said it would cost $9 per day to upgrade. The car has a greasy dashboard which the agent verified and asked the employee to wipe down the grease. He was nasty and threatening and said they wouldn't charge me for the grease, just for damages. I didn't care about the charge, I just wanted a clean car. Lastly, the lot go store your own vehicle was too far away with no shuttle.
10.0 Excellent
27 Jun 2017
Jeep Grand Cherokee
Pros: Easy pickup. Excellent vehicle.
Cons: No complaints at all.
9.6 Excellent
2 Mar 2018
Good
Pros: Excellent personal, very good and new car.
Cons: A car wasn't perfect clean.
6.0 Good
12 Jul 2016
Pros: It was clean.
Cons: Did not have a full take when picked up
4.0 Okay
13 Feb 2018
Cons: The vehicle was not ready, took me almost an hour to get the vehicle, the attendant waiting on me had to call a manager, I felt like I had to beg to get them to let me take the vehicle due to a problem on their end, I had tickets to a hockey game which cost $1600.00 almost missed the game
3.6 Mediocre
11 Aug 2016
Smoke Smell
Pros: Easy to pick up, easy to drop off. Car drive fine and we did get bumped up to a bigger car.
Cons: It smelled horrible. Couldn't get a new one because we came in so late (late flight). Smoke smell caused headaches.
6.8 Good
31 Mar 2017
Pros: Very friendly and helpful, nice person.
10.0 Excellent
26 Jun 2017
Pros: Quick and easy return. Cordial attendant.
5.6 Okay
2 Aug 2017
Cons: I was charged 135 for gas. These are things that should be explained when getting a rental. NOTHING was explained.
7.6 Good
29 Sep 2017
Waited 25 minutes for car at pick up
Pros: The car was clean and handled nicely.
Cons: I had to wait for 25 minutes for a "call up" vehicle. When the man finally showed up with the car, he didn't acknowledge me at all. He just laughed and kept saying to the agent that he forgot to process the call up cars. I was a bit annoyed to say the least. I am 6 months pregnant and I had no where to sit while I waited for this joker.
Rated no. 9
Thrifty
6.9 Good (21 reviews)
1 location in Richmond
Thrifty
Locations in Richmond
1 Richard E Byrd Terminal Dr
+1 877 283 0898
Monday06:00 - 22:00
Tuesday06:00 - 22:00
Wednesday06:00 - 22:00
Thursday06:00 - 22:00
Friday06:00 - 22:00
Saturday06:00 - 22:00
Sunday12:00 - 20:00
  • 6.9
  • 7.4
  • 7.0
  • 6.5
  • 6.6
Recent reviews
8.4 Excellent
20 Feb 2018
Great Car - Great Service
Pros: The car was very clean and very well maintained for a vehicle of almost 20,000 miles. I thought at first it was brand new... The staff was friendly and very helpful.
Cons: One minor issue: I had to wait in line to get the car for about 20 mins - if Avis and Budget are going to share kiosks then they need to man them sufficiently. Not a major issue, once at the counter the assistant was quick, knowledgeable and very helpful.
9.6 Excellent
18 Jul 2018
Spent all of 4 minutes there
Pros: Car drop off was pretty easy and uneventful. It was at the airport and handled by an attendant quickly.
10.0 Excellent
12 Aug 2018
Pros: Check out was fast and the gentleman was super nice.
Cons: It went great. I would rent from there again, most def.
9.2 Excellent
28 Nov 2015
drop off
Pros: Simple, and very friendly service person
Cons: Had to drop off the car and then walk inside to someone at the counter
8.0 Excellent
24 Oct 2016
Pros: Easy to drop off and pick up.
Cons: It took almost an hour to go through the paper work and then finally get the car. That seemed to be long. There must be a way to shorten that time.
3.6 Mediocre
13 Feb 2017
Dirty beat up car
Cons: Car had trash in it. 22,000 mikes on the car and there were already dents and scratches all over it. Rented a "special" class vehicle and found out that's another word for compact.
7.2 Good
8 Apr 2017
Good service but a little pricey
Pros: Clean, fairly fast... checkout was a little confusing because the counter and the car retrieval people got confused.
Cons: Price. 80$ because we needed to go 150 miles but you obviously jack the rate across a stateline. Daily rentals are like 30, yet..... and we returned it under 7 hours... not even a full day. Feels bad.
3.2 Mediocre
9 Jul 2017
Cons: - no one at drop off booth. Provides boxes for drop off and also tells you to come in into the airport- which one is it? Dropped it off after 24hrs. No one at the airport. Dropped it in the drop box. Got charged for 2 day usage. Not sure why. Now I have to make calls and waste time waiting for customer service. It is Sunday and customer service is closed.
6.0 Good
26 Jul 2017
Still have sore spots from driving a new Versa 1200 miles!
Pros: Went with the Manager's Choice - but it turned out I didn't get a break on pricing if I simply selected what I received. Got a new Nissan Versa with only 9 miles on the odometer.
Cons: 1240 miles total over a 6-day travel. The Nissan Versa had significant road noise from tires, transmission buzz, and wind buffeting. Hard plastic interior pieces on door panels and center console near the foot wells - which resulted in a fair amount of pressure point pain which has lasted two days. No comfortable position for legs for a 6'2" 260lb man. Should have trusted my instincts - just rent the full-sized and spend the extra $40 for the week. Fool me once.
2.0 Mediocre
3 Jan 2018
Computer was down.
Cons: Waited an hour for computer to come back up before deciding to rent with another company. Ended up paying $75 more (full-size sedan for 3 days) for the day of rental.
Eagle Rent A Car
eaglerac
2 locations in Richmond
Eagle Rent A Car
Locations in Richmond
1202 North Boulevard
Richmond airport
Easirent
easirent
1 location in Richmond
Easirent
Locations in Richmond
Richmond International Airport
Monday00:01 - 23:59
Tuesday00:01 - 23:59
Wednesday00:01 - 23:59
Thursday00:01 - 23:59
Friday00:01 - 23:59
Saturday00:01 - 23:59
Sunday
Rent-A-Wreck
rentawreck
1 location in Richmond
Rent-A-Wreck
Locations in Richmond
8410 West Broad St.
+1 804 308 2624
Sunnycars
sunnycars
1 location in Richmond
Sunnycars
Locations in Richmond
1 Richard E. Byrd Tr Dr Ste 115
340 travellers who rented a car in Richmond gave the car agency they used an average rating of 7.0

Car rental locations in or near Richmond

When to book a rental car in Richmond

Average daily price per month
Car hire prices as pick-up date approaches
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-2 days

Top tips for renting a car in Richmond

  • Get the most out of your time in Richmond by renting a car and exploring the city and surroundings in your own time. If you want to visit the Richmond Raceway for a car race, having a rental car means you are just 13 minutes away. Nature lovers may also want to visit the Lewis Ginter Botanical Garden, about 8 miles north of Richmond and only a 12-minute drive away.
  • Start your time in Richmond stress-free and pick up a rental car upon landing at Richmond International Airport. This airport features its own car rental center with nine agencies providing vehicles of all shapes and sizes. Located on the lower level at the entrance of the terminal building, finding a car and being on your way to the city will only take a matter of minutes.
  • Especially during the Christmas season and the cold months, Richmond has an enchanting vibe because of its snowy winters. For driving, this means to prepare properly and making sure the rental car is equipped accordingly with winter tires and even snow chains. It is also very important to slow down when the streets are covered in snow, and bear in mind that lanes may be narrower due to plows piling up snow on either side.
  • Speeding in the state of Virginia is really not a good idea – it should be refrained from in general, but in Richmond you may even be charged with reckless driving. Familiarize yourself with speed regulations beforehand and never go faster than 70 mph, as speeders are fined severely in and around Richmond. Always pace your speed and adhere to the posted speed limit signs.
  • Book your rental car in Richmond at least 1 day before your trip in order to get a below-average price

FAQs about renting a car in Richmond

What is the best rental car company in Richmond?

Based on ratings and reviews from real users on KAYAK, the best car rental companies in Richmond are Alamo (8.7, 6644 reviews), Enterprise (8.5, 12911 reviews), and Avis (7.6, 2287 reviews).

How can I find car rentals near me in Richmond?

Take a look at our extensive car rental location map to find the best rental cars near you.

What type of car is recommended for driving in Richmond?

Especially when visiting during winter months, opting for a 4-wheel drive car can be a wise decision as it provides the necessary traction and can handle the harsh conditions better. An SUV or minivan guarantee enough space but are not too bulky when cruising through the city, making a good alternate option.

What's the speed limit in Richmond?

Reckless driving is taken very seriously in Virginia and categorized as a criminal offense, so adhering to speed limits is crucial. If there is no sign posted, 25 mph is permitted in residential areas, 55 mph is allowed on secondary roads (which are marked with a sign beginning with #600 or above). The highest speed limit on freeways is 70 mph, but it should also be adjusted to weather and road conditions.

How are gas prices in Richmond?

The average gas price in Richmond is around $2.30 per gallon, which also makes it an average-priced state in the US. Stations like Costco or Sam’s Club tend to be on cheaper side and gas can be as low as $2.12 per gallon.

Where are the best places to park in Richmond?

There are various parking opportunities in Richmond, including metered on-street parking, garages, and parking lots. Usually time restrictions are enforced on weekdays between 8 am and 6 pm and can be from 15 minutes up to three hours. Garages include the Public Parking, James Center Parking Garage, or the SP + Parking.

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