Cons: Rental is a bit expensive - probably due to lack of competition.
6 Aug 2016
Pros: A little line at the return in Billings, but just used the key drop and filled in the requested info.
8 Aug 2016
Pros: Pickup and return were easy and efficient in the baggage claim area. I was upgraded to a larger car and got a Toyota Camry. The comfort and fuel efficiency of the car were very impressive. Overall the rental was very satisfactory.
Cons: The Billings airport could use a few more signs for rental return.
3 Sep 2016
Pros: Got a bigger, better SUV than rented. Toyota 4Runner instead of Kia Sportage.
16 Sep 2016
Cons: They did not have the car we asked for. They service counter was not knowledgeable. we were forced to take a smaller car and swap it out later for a bigger car. they charged us more than quoted.They tried to make us pay for the reservation before the car was rented. i will not rent Alamo again.
Pros: Got to pick my car, ended up with a Dodge Challenger.
Cons: The extra cost for a additional driver.
4 Jan 2016
Hours of operations was not correct on the pick up
Pros: Car handled well and was great on milage, leg room
Cons: Hours to pick up and drop off were wrong. procedures should have been clearer on how to do so after hours as this is what we had to do
30 Aug 2016
As it should be
Pros: Easy, friendly, everything worked.
17 Oct 2016
Pros: I am not accustomed to the newer cars, so I did not know how to use a keyless system. Also, I did not know how to find the cigarette lighter to plug the GPS in. Finally, I had to call Enterprise to find out how to open the gas tank lid--you simply push it in. Although I know the employees are busy with other customers, I wish they would come out and show the customer everything. My agent came out the second time I asked for help, because there was no one waiting in line. He showed me how to do everything I asked.
The car was great, and the agent was very nice and helpful. The price was unbelievably cheap. I will recommend Enterprise again.
Pros: It might have been a little more inconvient because it was off site. But we needed a good 4 -wheel drive truck for the time were were hunting and fishing in Montana. This truck was the best. And being able to help support a local business was a bonus.
29 Mar 2016
Cons: arrived at billings airport and couldn't find the fox counter. was told they are not in airport. use the house phone to call them. called them but no answer. left message. they never called. rented from hertz
6 Nov 2015
Fox car rental goes above and beyond my expectatio
Pros: I would recommend Fox car rental to anyone needing a great reliable vehicle. Besides the nice maintained vehicle the service was very polite and professional!
18 Feb 2016
Great rates, but make sure they are in terminal as
Pros: Best rate offered on the car we wanted, car was clean and we were given a good rate on refueling at return after we'd forgotten to fuel up.
Cons: The reservation claims they are 'in terminal' at Billings, MT (BIL) airport, but they are not in the terminal and are actually located downtown Billings. We had to call and wait 15 minutes for arrival. After pick up, you need to go to their office to sign paperwork. The return works the same way. Would have been nice to know in advance that they are not actually in the terminal.
Cons: I rented an intermediate-sized car, and it didn't come with cruise. I can understand a compact or economy not having cruise, but an intermediate should. Also, the car was a bit run down with over 30K miles, hail damage, AND dinner other body dings.
Cons: No one at counter when we arrived. Our flight arrived late and they left. 1am and no car. Lucky Hertz was open. Guess who I will use from now on.
9 Apr 2016
Cons: It was uncomfortable to not have someone check the car back in at the airport, had to just park it and leave, and no one at the counter. Damage could have occurred in the parking lot after I left, and I could have been held responsible.
Other than that, a satifactory experience.
Cons: Advertised at airport, but it was off location.
Had to pay an additional $30 to leave the car in long term parking since the office was closed (at 3pm on a Monday) after being told they should have been open! Labor Day!
Totally false and the manager would not work with us on it whatsoever even though kayak said they would be open!