Guests appreciated the hotel's excellent location, friendly and helpful staff, and good cleanliness. The breakfast received mixed but generally positive remarks. Some guests highlighted the spa and amenities positively. However, issues such as overbooking, room size, and additional costs were noted by some. Overall, the hotel is well-regarded for its location and service quality.
AI-generated from customer reviews
Location9.5 out of 10
Service8.5 out of 10
Cleanliness7.5 out of 10
Breakfast7.5 out of 10
All reviews
10
Wonderful
Lynn, Mar 2026
Pros (+) Modern, clean, great location, all staff friendly and helpful
Cons (-) Nothing - only tip for other travellers is to book for weekend brunch if you want it.
8.0
Very good
Michelle, Mar 2026
Pros (+) We didn't prepay for breakfast but decided to eat there - the breakfast was good, high quality, and I love how guests could have a shot of cod liver oil if they so chose
Cons (-) having to walk entirely around the hotel to the parking was annoying but ok - would be nice to have a back door to the parking - maybe it existed and I didn't know. Parking is very limited and we were lucky to get the last open spot - thank goodness, it had been a long travel day from California
10
Wonderful
Anonymous, Mar 2026
Cozy and clean room! A great deal in Iceland
8.0
Very good
Patrick, Mar 2026
Pros (+) The food was delicious
10
Wonderful
Anonymous, Mar 2026
The Polish lady was incredibly helpful and very nice.
10
Wonderful
Anonymous, Mar 2026
Perfect location. Shops close by!
10
Wonderful
Rebecca, Mar 2026
Pros (+) Location was fab! Lovely clean hotel and staff were really polite.. would certainly return
Cons (-) 15% off should include breakfast as well
8.0
Very good
Dara, Mar 2026
Pros (+) Great location, especially for bus tours and public transport. The bedding was very comfortable and the room came with everything you would need for a few days in Iceland. The spa was very relaxing, modern and clean and having the ability to order drinks from the bar to the indoor and outdoor pool was a cool touch.
Cons (-) Nothing we didn’t like
10
Wonderful
Kathrin, Mar 2026
Pros (+) Clean, well kept, good location, beautiful view, friendly staff
Cons (-) Quality of bedding
10
Wonderful
Amalie, Feb 2026
Pros (+) Great personal, the rooms were clean and comfortable. The spa and gym was also great.