Guests overwhelmingly praise the hotel's excellent location, with many highlighting its proximity to the beach, beautiful views, and access to nearby attractions and restaurants. The service and staff friendliness are also appreciated by several guests. However, a major recurring complaint is the high noise level due to thin walls, making rooms less private and sometimes disruptive. Breakfast receives mixed feedback, with some finding it plentiful and others basic or wishing for longer hours. Cleanliness is generally acceptable, though a few guests noted issues. Overall, the location and service stand out as the hotel's strongest points.
AI-generated from customer reviews
Location10 out of 10
Service8.5 out of 10
Breakfast5 out of 10
Cleanliness4 out of 10
Noise Level0.5 out of 10
All reviews
10
Wonderful
Luana, Sept 2026
Pros (+) Amazing view from the balcony, great beach a few meters away.
10
Wonderful
Caitlin, Sept 2026
Pros (+) We had an amazing view from our room, the hotel is in such an amazing location, the staff were really helpful and accommodating when we arrived earlier than expected. I would highly recommend!
9.0
Wonderful
Aishling, Sept 2026
Pros (+) Lovely simple comfortable room with a view of the sea (side view room) where you can hear the waves /sea against the rocks which was very relaxing. Staff very friendly. There is a bar by the pool which we did not over look in this room but that holds music etc in the evenings. Location was excellent Cala santanyi is spectacular. We drove to a nearby town for most meals.
Cons (-) Breakfast was very tailored to certain countries and I wouldn’t have it again. No decaffeinated coffee either. However our stay was wonderful otherwise. There’s a lovey cafe opposite for breakfast.
7.0
Good
Arianna, Aug 2026
Pros (+) The location was really good and had access to one of the best beaches that we have seen in Palma.
Cons (-) The hotel is a bit old and should be renovated.
9.0
Wonderful
Gennaro, Aug 2026
Pros (+) Location - air conditioning and the staff specifically Patricia at the front desk is a sweetheart
Cons (-) Fruit at breakfast was meh - the frozen berries aren’t recommended to be consumed raw and the peach in sirup is unnecessary. Would be optimal do just have the fruit they got available chopped Into a mixed fruit salad so to be served as a side or on yogurt
6.0
Okay
Steve, Aug 2026
Pros (+) nice view. Eat one meal - the rest were deli sandwiches because the food was not good.
Cons (-) I am used to USA room - so we were a little cramped.
1.0
Poor
Christopher, Aug 2026
Pros (+) Location is fantastic. Hotel is awful.
Cons (-) Have already written a detailed complaint. The property was nothing like advertised, nor was our room. We feel very deceived and left after our first night.
10
Wonderful
Tenzin, Aug 2026
Pros (+) I really like the location.it’s very close to the beach
Cons (-) Nothing
10
Wonderful
Alan, Aug 2026
Pros (+) Return visit
Cons (-) Nothing
1.0
Poor
Deverlin, Aug 2026
Pros (+) The location
Cons (-) It was the hottest room they wouldn’t just turn the AC on at night we were just sweating all night the front desk had the AC on full blast but for the rooms none
