Guests consistently praise the hotel's excellent location, often mentioning its proximity to key attractions and beautiful views. The pool is highlighted as a standout feature, with many enjoying its ambiance and scenery. Service receives positive remarks for staff friendliness and efficiency. Breakfast offerings are appreciated for their variety and quality. Comfortable beds also contribute to a pleasant stay. However, some guests note areas needing improvement, such as room cleanliness, refurbishment, elevator reliability, and parking challenges.
AI-generated from customer reviews
Location9.5 out of 10
Pool9 out of 10
Service8.5 out of 10
Breakfast8 out of 10
All reviews
6.0
Okay
Denise, Nov 2026
Pros (+) The view is gorgeous. The beds are comfy and the room was clean.
Cons (-) The hotel is a bit rundown in places. There were buckets and mats in all corridors because of the rain which didnt give a luxury feel... The room was listed as super deluxe but it definitely wasnt. For the price I would expect a coffee machine and a phone that works. To contact reception or order room service you have to WhatsApp the front desk. The phone on the bedside table is non functional. No...
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8.0
Very good
Jacob, Nov 2026
Pros (+) Great infinity pool with a view across the harbour. Good food options and not too pricey accommodation packages. Very good spa with great massage and beauty treatments.
2.0
Poor
Tesi, Nov 2026
Pros (+) Breakfast
Cons (-) The room,the bathroom.the ambient of the hotel
6.0
Okay
Martin, Oct 2026
Pros (+) Good breakfast and good staff
Cons (-) The room i had needed to be refreshed bath drain is stuck bath sould be removed and do shower only 1 plug in the room
8.0
Very good
István, Oct 2026
Pros (+) Perfect location. I don't really know a better location for a hotel in Gozo. Huge balcony. Good breakfast.
Cons (-) It was a time travel to the 80s, to the date when it was last renovated. :-D The parking garage needed my driving experience to park even a small car. It also would be nice to have an elevator from the underground garage to the lobby when we arrived with heavy luggage.
8.0
Very good
Helen, Oct 2026
Pros (+) Lovely room with fantastic views. Huge outdoor pool, but it was cold.
Cons (-) Breakfast was nice, but the organisation in the dining room was awful. Guests walking around searching for things that should be next to each other ie bread not next to the toaster and butter somewhere else.
10
Wonderful
Julie, Oct 2026
Pros (+) We had a sea view room which was big and fabulous .
Cons (-) Nothing
10
Wonderful
Andrew, Oct 2026
Pros (+) We liked everything about this hotel The location and views over the harbour were amazing. The room was big and airy,clean and comfortable. The staff were exceptionally friendly and helpful and breakfast was great.
Cons (-) Nothing
6.0
Okay
Donald, Oct 2026
Pros (+) View : Amazing Room : Awesome room spce & beds Breakfast :- Poor Cleanliness := Zero Stafff : Not the most smiling faces but average Location : Number one in Gozo Overall : Neerds more maintenance & renovation
Cons (-) Breakfast Bedroom linen Shortages of towels & toilet paper everyday Travelling and changing 2 lifts to get to 7th floor Disgusting restrooms Dangerous & smelly underground garage Cleanliness average
3.0
Poor
Kennaugh, Oct 2026
Pros (+) Rooms are spacious and beds are comfortable. Pool and service by the pool was great and food by the pool was good.
Cons (-) Rooms need to be cleaned well, lack of finishing touches, like sprays of paint on furniture, corners on both furniture and floors accumulated with dust. Finishing around the hotel foyer and elevator area takes you back to 1970/80 Rome hotels, need of good refurbishment and fresh paint. Breakfast was plentiful but lacks quality, particularly the continental breakfast area. Please change the broken ...
