West Jakarta Hotels in Palmerah

Pros: The friendliness of the staff

Cons: Breakfast have room for improvement

Pros: The friendly & helpful staff. I extended my stay here. The food also was amazing.

Cons: Nothing.

Pros: The staffs are friendly, and got upgraded to junior suite because of no room left for non smoking rooms.. thanks :) really appreciate it The bathroom was clean

Cons: The info about smoking n non smoking room.. shouldve informed that the rooms left that available are smoking rooms..

Pros: Location and staffs

Cons: Internet too slow. Not clean. Low maintainace

Pros: I really loved

Cons: A very small correction but i hope can be made to eliminate smoking residue in this nice hotel as i walked down stairs from floor 1 into lobby could smell a little of lingering cigarette smoke in the air as i went. I wish there were more beautiful scents in this hotel to make it more desirable . The only other adjustment that is needed is for the mens whirpool spa temperature too hot at times to hot on feet to even enter into.

Pros: Jacuzzi pool is lovely, with a cold plunge pool. Sauna also great. Swimming pool is nice and hotel room was comfortable. Breakfast is good. Hotel is in great location. Manager upgraded room for free after a friendly chat which was appreciated.

Cons: Steam room had too much steam which made breathing difficult, should be turned down a little. Plug socket for kettle broke which wasn't repaired despite request

Pros: Comfy bed. Nice size room. The staff all very nice and helpful from front desk, porter, housekeeping.

Cons: The cost to do laundry is way too much. The room service cost is way too much. Almost 100000 for 1 bintang. 60000 for juice. 90000 for Mie Goreng Java that was so small and not that great taste. The aircon system not working good and outdated. The swimming pool water temperature too cold.

Pros: FO should more flexible , stuff should better trained.

Cons: not much

Pros: Location is quite good, access to the highway is quick and close to where we needed to be to conclude our business

Cons: The facilities could do with a make over. It looks tired and old. Even my towel had holes in it.

Cons: There wasn’t a greeting when I was checked in at 2.00 AM. The server was down and it took almost 45 minutes until I finally checked in. There was no sorry from the staff. I was disappointed about that. So poor for 4 stars hotel

Pros: The wifi should enough strength on the network .. the breakfast need to add some more...

Pros: Nice, clean and spacious room. Helpful staff. Prayer mat is even provided without request. Delicious breakfast menu. Close to convenient stores, but not so from public transportation.

Cons: Not every room has window.

Pros: Very close to Harapan Kita National Heart Hospital, clean and tidy, the variety of food at breakfast buffet is OK.

Cons: security deposit for room key card

Cons: No assortiment Western food, Toast grill broken Room light poor, bad room poor equipped

Cons: Refrigerator was unavailable The Air Conditioning took longer time for cooling down the room

Pros: Very proximate to Mal Taman Anggrek and Central Park =) The staff were courteous and polite and attended to our requests promptly. Great Job!

Cons: We haven't known upon checking in that 3rd floor was smoking area, so the lobby and a portion of our room smell ugly. We wanted to request for transfer yet so much tired from long travel. Lesson learnt: if you are asthmatic like me, better to stay in 4th and 5th floor =)

Pros: I like the location plus the staff was friendly and cooperative

Cons: Water quality at shower room was not good enough

Pros: Good shower, bed etc

Cons: The pool was closed

Pros: They had a family room

Cons: The key of the room didn’t work. Everytime we wanted to enter we needed to ask reception to sent someone up to open the door for us. One time they didn’t even check if it was really us that stayed it that room. They just opened the door. The breakfast was really bad. It said intercontinental but there was only Indonesian food. The room where our kids slept had only one light. A really bright one. No atmosphere at all. The door to our room couldn’t be opened from the outside when we closed it from the inside. Not locked or anything. Doorknob just didn’t work. Pretty annoying.

Pros: Friendly staff, clean

Pros: Location near where I need to be

Pros: Swimming pool is okay

Pros: Their response for customer needs was nice n front office was so helpful. I feel comfortable for electric cattle, tea/coffe etc in my room. clean towel? Yes

Cons: I think they needs a New White bed sheet and more lighting

Pros: The location was excellent, situated near Taman Anggrek Mall in West Jakarta. The staff were helpful and friendly.

Cons: The hotel is old-fashioned; therefore, there were some issues with cleanliness (especially the bathroom and towels) and function (the lift). The breakfast was average with limited options. Hopefully, they will add more variety of menu and improve their service.