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Best Western Plus Swan Hotel

Sadler Street, Wells, BA5 2RX, United Kingdom
+44 174 983 6300

₹ 7,926+

Thu 8/12 Check in
Fri 9/12 Check out

Overall guest ratings

8.6/10 Excellent
based on 517 reviews

Review highlights

  • 9.3
  • 9.0
  • 7.1
  • 4.3

Good to know

  • Friendly service
  • Wonderful sightseeing
  • Professional service

Nearby

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    About

    In the shadow of Wells Cathedral, the 15th Century BEST WESTERN PLUS Swan Hotel is a history-rich and character-full place to stay. Over 600 years of charm have been crammed into this wonderful accommodation, which is close to the moated Bishops Palace too! Some rooms boast original four poster beds, and we're fortunate to have a front garden with both a Cathedral view and a wonderful walled Garden Cafe! The award-winning restaurant here offers a combination of traditional and contemporary cuisine. For exceptional excursions, look no further than a trip to Glastonbury Wookey Hole Caves, Clarks shopping village, Stourhead and many other National Trust properties! Please note hotel does not have a lift however ground floor rooms and porterage is available. Car parking is on a first come first served basis. Enjoy your stay.

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    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 hour front desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Spa
    • No smoking
    • Pets not allowed
    • Steam room
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    based on 517 reviews
    • 9.3 "World class service."
    • 9.0 "Terrific location."
    • 7.1 "Good breakfast."
    • 6.7 "Average value."
    • 5.7 "Rooms are ok."
    • 4.3 "Not very comfortable."
    • 3.9 "Bar is not good."
    • 2.1 "Disappointing internet connection."
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    Overall rating

    8.6 Excellent
    based on 449 reviews
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
      9.3 "93% found the restaurant service to be one of the best."
    • 8.9 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
    • 7.7 "Tasty food."
    • 7.1 "Good breakfast."
    • 6.5 "Average value."
    • 5.0 "Rooms are ok."
    • 4.3 "Not very comfortable."
      4.5 "55% didn't like the uncomfortable beds."
      4.7 "53% said rooms were small."
      3.2 "68% thought it was too noisy."
    • 3.1 "Bar is disappointing."
      2.0 "Alcoholic drinks were awful, according to 80%."
    • 2.2 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."
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    Overall rating

    8.9 Excellent
    based on 15 reviews
    • 9.4 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 8.9 "Location is great."
    • 8.1 "Food is delicious."
    • 5.7 "Rooms are ok."

    Overall rating

    8.5 Excellent
    based on 51 reviews
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 8.9 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
    • 7.4 "Good vibe."
    • 6.3 "Rooms are ok."
    • 5.4 "Average amenities."
      5.6 "56% thought the building was acceptable."
    • 4.6 "Not very comfortable."
      4.7 "53% didn't like the uncomfortable beds."
    Good to know
    "Friendly service"
    "Wonderful sightseeing"
    "Professional service"
    data provided by TrustYou

    Recent reviews

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