Capitol Skyline

Terrible experience and out hundreds of dollars

Nothing good to say

They canceled us (3 rooms booked) at some point late afternoon, day of our stay, moved us in bookings to an inadequate alternate location, and claimed they had tried to reach out to us to let us know. It is the week after and still no one form of communication from Capital Skyline or Kayak or other. Meanwhile we watched as they checked people in while we sat there in disbelief. Missed dinner reservation. Asked to be canceled from the chosen alternate and refunded, when they could not provide something comparable. Still, no refund. Terrible location to boot.

decent hotel but could use some updates

The hotel was in a good location to see the sights of DC. The air conditioning in the hotel could use some work. One day the air was not working at all which was uncomfortable. They did get it working again but still wasn't great. We opted to get a fan to help keep cool. The pool area was very nice and a great way to beat the heat.

air conditioning

Untidy Place to be at!

The rooms were spacious.

The room services were poor, they did not have any toothpastes to give or buy. The place was stinking through out. The parking was bloody expensive.

Sad little place.

Its a dude and depressing place. Not good for vacation. Use for business maybe.

We did not stay here because our reservation was n

Our reservation was not honored. We were told conflicting information between the hotel, kayak, and a 3rd party, amoma. Long story short, the hotel said we did not have a reservation (which we did and had pre-paid) and did not let us stay there.

First it took forever to check in. The employee checking everyone in was amazing and trying to keep angry customers calm but there needed to be more staff. At 11 pm it should not take 30+ minutes to check in, when I already had a reservation. He couldn't find my reservation and said they don't always see reservations when booked on other sites. Then my room was nice, but freezing! Cold air was coming out when it should have been hot. I tried to bundle up but there was only one blanket.

Fall Stay

The price for the room was great! We had a huge, clean room with a coffee pot, TV, view of the pool area. I experienced no cockroaches (which I saw in some other reviews) and the front desk were very accommodating. The location was good, we were 5-10 minutes drive away from all the monuments and it was easy to get to and from the Amtrak station. I'd stay here again!

My entire floor wreaked of weed and it looked like a group rented out a room and partied it up. I didn't tell the front desk because once I got into my room, it was quiet and smelled like fresh air.