Overview

Sheraton Universal Hotel

333 Universal Hollywood Drive, Universal City, CA 91608, United States
+1 818 980 1212

₹ 14,010+

Overall guest ratings

7.1/10 Good
based on 1,992 reviews

Review highlights

  • 8.7
  • 8.3
  • 4.4
  • 4.3

Good to know

  • Wonderful sightseeing
  • Good shuttle service

Nearby

    show all

    About

    A business and leisure hotel in LA’s entertainment capital—next to Universal Studios Hollywood in Hollywood Hills—we host reality shows, musicians visiting the Hollywood Bowl or The Greek Amphitheatre, and stars from film and TV at NBC Universal, Disney, and Warner Brothers. We’re pleased to offer over 30,000 square feet of state-of-the-art meeting space, enabling us to fulfill your needs for any event. During downtime, Sheraton Fitness and our attractive outdoor pool make it easy to enjoy this home away from home. You’ll feel like a star during every second of your stay at the Sheraton Universal Hotel. Our 457 guest rooms boast great views of Universal Studios or the Hollywood Hills from our 20-story tower.

    Less show all
    Starwood Hotels

    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Wi-Fi
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Coffee shop
    • Internet (surcharge)
    • Parking (surcharge)
    • Wedding services
    Less show all
    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.1 Good
    based on 1,992 reviews
    • 8.7 "Location is great."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.3 "Easily accessible by car, said 93%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
    • 8.3 "Great service."
      9.8 "98% were happy with the shuttle service."
      8.6 "86% said the concierge service was amazing."
      8.6 "Management was excellent, said 86%."
    • 6.4 "Breakfast is mediocre."
    • 4.4 "Value below average."
      4.6 "54% thought it was overpriced."
      4.0 "60% said the breakfast was too expensive."
      1.4 "The price was too high for 86%."
      0.0 "100% said beverages were too expensive."
    • 4.3 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      0.9 "91% complained about the elevator."
      3.9 "61% thought the facilities needed updating."
      4.2 "58% found the grounds unpleasant."
    • 4.1 "Not very clean."
      4.3 "57% said rooms were dirty."
      3.5 "65% thought it was rather dirty."
      1.4 "86% said the bathroom was dirty."
      3.0 "Dirty pool, said 70%."
    • 4.1 "Internet is poor."
      4.6 "54% thought it was overpriced."
      3.3 "67% said the wifi quality was bad."
    • 4.0 "Vibe wasn't good."
      2.6 "74% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.2 Good
    based on 358 reviews
    • 8.6 "Location is great."
      9.8 "98% liked the proximity to sightseeing."
    • 7.9 "Good service."
      9.8 "98% were happy with the shuttle service."
    • 6.2 "Breakfast is mediocre."
    • 4.1 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
    • 4.1 "Not very clean."
      4.3 "57% said rooms were dirty."
    • 4.1 "Rooms are not good."
      4.3 "57% said rooms were dirty."
      1.8 "82% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
      3.0 "70% said rooms were small."
      2.2 "For 78%, the rooms looked old."
      0.6 "Air conditioning was criticized by 94%."
      2.8 "72% found problems with the furniture."
      1.4 "86% criticized the small bathroom."
      4.4 "56% were disappointed with the minibar."
    • 4.0 "Value below average."
      4.2 "58% thought it was overpriced."
      3.7 "63% said the breakfast was too expensive."
    • 3.9 "Internet is poor."
      4.2 "58% thought it was overpriced."
    View all review categories

    Overall rating

    7.0 Good
    based on 1,533 reviews
    • 8.8 "Location is great."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.1 "Easily accessible by car, said 91%."
    • 8.1 "Great service."
      8.9 "89% found the staff to be very friendly."
      9.7 "97% were happy with the shuttle service."
      7.0 "70% thought the service was very professional."
      8.2 "82% said the concierge service was amazing."
    • 6.4 "Breakfast is mediocre."
    • 4.3 "Value below average."
      4.7 "53% thought it was overpriced."
      3.9 "61% said the breakfast was too expensive."
      1.1 "The price was too high for 89%."
    • 4.2 "Internet is poor."
      4.7 "53% thought it was overpriced."
      3.3 "67% said the wifi quality was bad."
    • 3.8 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      0.8 "92% complained about the elevator."
      4.0 "60% thought the facilities needed updating."
    • 3.5 "Not very clean."
      3.7 "63% said rooms were dirty."
      3.4 "66% thought it was rather dirty."
      1.0 "90% said the bathroom was dirty."
    • 3.4 "Rooms are not good."
      0.7 "93% thought they were poorly maintained."
      1.1 "89% complained about the bathroom."
      3.7 "63% said rooms were dirty."
      2.3 "77% said rooms were small."
      2.3 "For 77%, the rooms looked old."
      4.1 "59% were disappointed with the minibar."
      0.8 "Air conditioning was criticized by 92%."
      2.5 "75% found problems with the furniture."
      0.6 "94% had problems with the shower."
      1.0 "90% said the bathroom was dirty."
      0.7 "93% criticized the small bathroom."
      2.9 "71% were unsatisfied with the kitchenette."
      2.9 "71% thought the tv was sub-standard."
    View all review categories

    Overall rating

    6.1 Good
    based on 59 reviews
    • 8.7 "Location is great."
    • 7.7 "Good service."
    • 4.3 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
    • 3.9 "Rooms are not good."

    Overall rating

    8.0 Good
    based on 39 reviews
    • 8.6 "Location is great."
    • 8.2 "Great service."
    • 7.0 "Tasty food."
    • 4.3 "Rooms are not good."
    • 4.2 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
    • 4.1 "Value below average."
    • 3.9 "Vibe wasn't good."
    • 3.8 "Not very comfortable."
    View all review categories
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Wonderful sightseeing"
    "Good shuttle service"
    data provided by TrustYou

    Recent reviews

    All reviews
    Find reviews that mention:
    going to universal
    going to universal
    pay for parking
    universal studios
    distance to universal studios
    city walk
    proximity to universal
    walk to universal
    machines were broken
    free shuttle
    bathroom was dirty
    universal city
    close to park
    loose tub
    more
    more
    Photos
    Map

    Map