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Sheraton Universal Hotel

333 Universal Hollywood Drive, Universal City, CA 91608, United States
+1 818 980 1212

₹ 15,265+

Overall guest ratings

7.4/10 Good
based on 1,922 reviews

Review highlights

  • 8.7
  • 8.4
  • 4.9
  • 4.2

Good to know

  • Good shuttle service
  • Wonderful sightseeing

Nearby

    show all

    About

    A business and leisure hotel in LA’s entertainment capital—next to Universal Studios Hollywood in Hollywood Hills—we host reality shows, musicians visiting the Hollywood Bowl or The Greek Amphitheatre, and stars from film and TV at NBC Universal, Disney, and Warner Brothers. We’re pleased to offer over 30,000 square feet of state-of-the-art meeting space, enabling us to fulfill your needs for any event. During downtime, Sheraton Fitness and our attractive outdoor pool make it easy to enjoy this home away from home. You’ll feel like a star during every second of your stay at the Sheraton Universal Hotel. Our 457 guest rooms boast great views of Universal Studios or the Hollywood Hills from our 20-story tower.

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    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Wi-Fi
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Coffee shop
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.4 Good
    based on 1,922 reviews
    • 8.7 "Location is great."
      9.9 "99% liked the proximity to sightseeing."
      9.5 "Easily accessible by car, said 95%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
    • 8.4 "Great service."
      9.6 "96% were happy with the shuttle service."
      8.5 "85% thought the service was very professional."
      9.3 "93% said the concierge service was amazing."
      9.1 "91% found the restaurant service to be one of the best."
      7.4 "74% were impressed by the valet service."
    • 5.4 "Breakfast is mediocre."
    • 4.9 "Not very clean."
      5.0 "Only 50% said rooms were clean enough."
      1.3 "87% said the bathroom was dirty."
    • 4.2 "Not very comfortable."
      2.6 "74% said rooms were small."
      0.0 "Air conditioning was criticized by 100%."
      2.7 "73% thought it was too noisy."
      0.0 "100% criticized the small bathroom."
    • 4.0 "Value below average."
      3.6 "64% thought it was overpriced."
      4.7 "53% said the breakfast was too expensive."
      1.8 "The price was too high for 82%."
      0.0 "100% said beverages were too expensive."
    • 3.8 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
      4.7 "53% didn't like the unstylish hotel."
    • 3.8 "Rooms are not good."
      5.0 "Only 50% said rooms were clean enough."
      0.8 "92% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      2.6 "74% said rooms were small."
      2.3 "For 77%, the rooms looked old."
      1.9 "81% found problems with the furniture."
      0.0 "Air conditioning was criticized by 100%."
      0.0 "100% had problems with the shower."
      1.3 "87% said the bathroom was dirty."
      0.0 "100% were unsatisfied with the kitchenette."
      0.0 "100% criticized the small bathroom."
      1.5 "85% thought the tv was sub-standard."
    View all review categories

    Overall rating

    7.3 Good
    based on 403 reviews
    • 8.3 "Location is great."
      9.8 "98% liked the proximity to sightseeing."
    • 8.1 "Great service."
      9.7 "97% were happy with the shuttle service."
    • 5.0 "Breakfast is mediocre."
    • 4.6 "Not very clean."
      4.7 "53% said rooms were dirty."
    • 3.7 "Not very comfortable."
      2.3 "77% said rooms were small."
      2.7 "73% thought it was too noisy."
      0.0 "Air conditioning was criticized by 100%."
    • 3.7 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
    • 3.2 "Awful rooms."
      4.7 "53% said rooms were dirty."
      0.7 "93% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      2.0 "For 80%, the rooms looked old."
      2.3 "77% said rooms were small."
      0.0 "Air conditioning was criticized by 100%."
      1.8 "82% found problems with the furniture."
    • 3.1 "Terrible value."
      3.2 "68% thought it was overpriced."
      4.3 "57% said the breakfast was too expensive."
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    Overall rating

    7.4 Good
    based on 1,441 reviews
    • 9.0 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.3 "Easily accessible by car, said 93%."
    • 7.8 "Good service."
      8.9 "89% found the staff to be very friendly."
      9.6 "96% were happy with the shuttle service."
      8.9 "89% found the restaurant service to be one of the best."
      9.1 "91% said the concierge service was amazing."
      7.9 "79% were impressed by the valet service."
    • 5.4 "Breakfast is mediocre."
    • 4.4 "Not very comfortable."
      2.5 "75% said rooms were small."
      0.0 "Air conditioning was criticized by 100%."
      2.7 "73% thought it was too noisy."
      0.0 "100% criticized the small bathroom."
    • 4.3 "Not very clean."
      4.6 "54% said rooms were dirty."
      1.3 "87% said the bathroom was dirty."
      4.6 "54% thought it was rather dirty."
    • 3.9 "Value below average."
      3.6 "64% thought it was overpriced."
      4.4 "56% said the breakfast was too expensive."
      1.5 "The price was too high for 85%."
    • 3.4 "Rooms are not good."
      4.6 "54% said rooms were dirty."
      0.7 "93% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      2.5 "75% said rooms were small."
      2.1 "For 79%, the rooms looked old."
      1.9 "81% found problems with the furniture."
      1.3 "87% said the bathroom was dirty."
      0.0 "Air conditioning was criticized by 100%."
      0.0 "100% were unsatisfied with the kitchenette."
      0.0 "100% had problems with the shower."
      0.0 "100% criticized the small bathroom."
      1.7 "83% thought the tv was sub-standard."
    • 3.3 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
    View all review categories

    Overall rating

    6.8 Good
    based on 19 reviews
    • 8.4 "Great service."
    • 3.6 "Vibe wasn't good."
    • 3.3 "Rooms are not good."

    Overall rating

    7.8 Good
    based on 57 reviews
    • 8.6 "Location is great."
    • 8.3 "Great service."
    • 6.0 "Food is average."
    • 4.7 "Not very comfortable."
    • 4.0 "Rooms are not good."
    • 3.7 "Value below average."
    Good to know
    "Good shuttle service"
    "Wonderful sightseeing"
    data provided by TrustYou

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