Overview

Great Western Resort Serpong Hotel & Convention Center

JL. MH Thamrin KM 2.7, Tangerang, Indonesia
+62 5575 8181

₹ 1,794+

Overall guest ratings

7.1/10 Good
based on 218 reviews

Review highlights

  • 6.4
  • 6.0
  • 5.2
  • 3.8

Good to know

  • Good access to airport

Nearby

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    Amenities

    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Fitness centre
    • Free parking
    • Pool table
    • Designated smoking area
    • Storage available
    • Free Wi-Fi
    • Terrace/Patio
    • Facilities for disabled guests
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    Reviews

    Guest reviews

    Overall rating

    7.1 Good
    based on 218 reviews
    • 6.4 "Location is acceptable."
    • 6.0 "Service is ok."
      6.3 "Only 63% thought the service was professional."
    • 5.7 "Average comfort."
      5.6 "Only 56% said rooms were big enough."
    • 5.5 "Rooms are ok."
      5.6 "Only 56% said rooms were big enough."
    • 5.3 "Food is average."
    • 5.2 "Breakfast is mediocre."
    • 3.8 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
    • 2.1 "Horrible vibe."
      0.0 "100% criticized the unstylish hotel."
    • 1.4 "Generally quite dirty."
      1.3 "87% said rooms were dirty."
      2.2 "78% thought it was rather dirty."
      0.0 "Dirty pool, said 100%."
      2.0 "80% said the bathroom was dirty."
    • 0.5 "Horrible pool."
      0.0 "Dirty pool, said 100%."
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    Overall rating

    7.7 Good
    based on 21 reviews
    • 5.7 "Rooms are ok."

    Overall rating

    6.5 Good
    based on 139 reviews
    • 5.9 "Location is acceptable."
    • 5.8 "Average comfort."
      5.8 "Only 58% said rooms were big enough."
    • 5.8 "Service is ok."
    • 5.4 "Food is average."
    • 5.1 "Rooms are ok."
      5.8 "Only 58% said rooms were big enough."
    • 5.1 "Breakfast is mediocre."
    • 3.3 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
    • 1.7 "Horrible vibe."
    • 1.1 "Generally quite dirty."
      1.1 "89% said rooms were dirty."
    • 0.5 "Horrible pool."
    View all review categories

    Overall rating

    7.2 Good
    based on 56 reviews
    • 5.6 "Rooms are ok."
      5.4 "Only 54% said rooms were big enough."
    • 5.4 "Average comfort."
      5.4 "Only 54% said rooms were big enough."
    • 4.1 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
    • 1.3 "Generally quite dirty."
    Good to know
    "Good access to airport"
    data provided by TrustYou

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