Overview

Shangri-La Hotel
Top Luxury Hotel

Jl May Jend Sungkono No 120, Surabaya 60256, Indonesia
+62 315 661 550

₹ 5,677+

Overall guest ratings

8.8/10 Excellent
based on 491 reviews

Review highlights

  • 10.0
  • 9.5
  • 8.8
  • 5.4

Good to know

  • Nice building
  • Friendly service
  • Great reception

Nearby

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    About

    A great choice for a stay in Surabaya, Shangri-la Hotel Surabaya features a nightclub and offers an airport shuttle (available 24 hours) for USD 45 per vehicle. Guests can visit the spa to be pampered with hot stone massages, aromatherapy, or reflexology, and JAMOO, one of 5 restaurants, serves breakfast, lunch, and dinner. There's an outdoor pool and a poolside bar, and rooms at this luxurious hotel get the details right with bathrobes and slippers.

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    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • ATM on-site
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Playground
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Facilities for disabled guests
    • Business centre
    • Laundry facilities
    • Child pool
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Steam room
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    8.8 Excellent
    based on 491 reviews
    • 10.0 "Incredible bar."
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
      10.0 "100% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 8.8 "Food is delicious."
    • 8.0 "Location is great."
      10.0 "100% liked the proximity to shopping."
    • 5.6 "Average value."
    • 5.4 "Breakfast is mediocre."
    • 5.4 "Rooms are ok."
    • 4.4 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
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    Overall rating

    8.7 Excellent
    based on 49 reviews
    • 9.5 "World class service."
    • 8.6 "Food is delicious."
    • 5.2 "Rooms are ok."

    Overall rating

    7.9 Good
    based on 108 reviews
    • 9.6 "World class service."
    • 8.9 "Food is delicious."
    • 7.3 "Good location."
    • 6.3 "Average value."
    • 5.2 "Rooms are ok."

    Overall rating

    8.7 Excellent
    based on 147 reviews
    • 9.5 "World class service."
    • 8.3 "Location is great."
    • 5.8 "Rooms are ok."
    • 3.7 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."

    Overall rating

    8.6 Excellent
    based on 186 reviews
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
      10.0 "100% said the reception staff was great."
    • 8.5 "Amenities are good."
      8.8 "88% thought the building was wonderful."
    • 7.6 "Good location."
    • 6.0 "Average value."
    • 5.2 "Rooms are ok."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Nice building"
    "Friendly service"
    "Great reception"
    data provided by TrustYou

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