Overview

Mercure Surabaya

Jl Raya Darmo 68 - 78, Surabaya 60264, Indonesia
+62 315 623 000

₹ 2,808+

Overall guest ratings

8.3/10 Excellent
based on 993 reviews

Review highlights

  • 8.8
  • 8.4
  • 7.7
  • 6.6

Good to know

  • Nice building
  • Friendly atmosphere
  • Spacious rooms
  • Clean rooms

Nearby

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    About

    Mercure Surabaya is a mid-scale hotel located on the main route through Surabaya, next to consulate and government offices, business district, and tourist attractions such as the Tugu Pahlawan monument and the Surabaya Zoo. Ideal for business and leisure travel, with easy access to Gubeng railway station and Juanda airport, the hotel features 257 rooms including 19 suites, 3 restaurants, a coffee lounge, pool bar, 12 meeting rooms, a ballroom, swimming pool, gym, bicycle rental and spa.

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    accorhotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Babysitting or child care
    • Business centre
    • Car hire
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Beauty salon
    • Express check out
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    based on 993 reviews
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 8.4 "Location is great."
    • 7.7 "Good amenities."
      7.6 "76% thought the building was wonderful."
      9.1 "91% found the grounds to be nice."
    • 7.3 "Good breakfast."
    • 7.0 "Good vibe."
      5.5 "Only 55% thought, the hotel was modern."
    • 6.6 "Rooms are ok."
      5.3 "Only 53% said the rooms were modern."
      5.0 "Beds were acceptable for 50%."
    • 6.1 "Average comfort."
      5.0 "Beds were acceptable for 50%."
    • 2.6 "Disappointing internet connection."
      2.7 "73% said the wifi quality was bad."
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    Overall rating

    7.9 Good
    based on 218 reviews
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 8.7 "Location is great."
    • 7.4 "Good breakfast."
    • 6.8 "Food is average."
    • 6.7 "Rooms are ok."

    Overall rating

    7.8 Good
    based on 317 reviews
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 8.1 "Location is great."
    • 8.0 "Good value."
    • 7.7 "Good cleanliness."
    • 7.5 "Good breakfast."
    • 6.6 "Vibe was decent."
      5.2 "Only 52% thought, the hotel was modern."
    • 6.3 "Rooms are ok."
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    Overall rating

    7.8 Good
    based on 367 reviews
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.4 "Location is great."
    • 7.7 "Good amenities."
      7.6 "76% thought the building was wonderful."
    • 7.5 "Tasty food."
    • 7.2 "Good breakfast."

    Overall rating

    7.7 Good
    based on 89 reviews
    • 8.9 "Great service."
    • 8.6 "Location is great."
    • 6.8 "Rooms are ok."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Nice building"
    "Friendly atmosphere"
    "Spacious rooms"
    "Clean rooms"
    data provided by TrustYou

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