Overview

Mercure Surabaya

Jl Raya Darmo 68 - 78, Surabaya 60264, Indonesia
+62 315 623 000

₹ 2,546+

Overall guest ratings

8.8/10 Excellent
based on 1890 reviews

Review highlights

  • 9.2
  • 8.7
  • 4.3
  • 3.5

Good to know

  • Professional service
  • Friendly atmosphere
  • Nice building

Nearby

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    About

    Mercure Surabaya is a mid-scale hotel located on the main route through Surabaya, next to consulate and government offices, business district, and tourist attractions such as the Tugu Pahlawan monument and the Surabaya Zoo. Ideal for business and leisure travel, with easy access to Gubeng railway station and Juanda airport, the hotel features 257 rooms including 19 suites, 3 restaurants, a coffee lounge, pool bar, 12 meeting rooms, a ballroom, swimming pool, gym, bicycle rental and spa.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Babysitting or child care
    • Business centre
    • Car hire
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Child pool
    • Beauty salon
    • Cable or satellite TV
    • Coffee shop
    • Airport shuttle
    • Steam room
    • Terrace/Patio
    • Express check out
    • Free Internet
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

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    Business
    Families
    Couples
    Solo

    Overall rating

    8.7 Excellent
    Based on 1,622 reviews

    Service
    9.2

    Food
    8.7

    Location
    8.4

    Breakfast
    8.3

    Amenities
    8.1

    Vibe
    7.2

    Room
    6.3

    Comfort
    5.5

    Pool
    4.8

    Wellness Area
    4.3

    WiFi
    3.5

    Overall rating

    7.9 Good
    Based on 632 reviews

    Service
    9.3

    Food
    8.9

    Location
    8.4

    Cleanliness
    8.1

    Amenities
    7.7

    Room
    6.8

    Vibe
    6.7

    Overall rating

    7.6 Good
    Based on 502 reviews

    Service
    9.2

    Food
    8.5

    Location
    8.1

    Value for money
    7.9

    Amenities
    7.5

    Vibe
    6.9

    Room
    6.2

    Overall rating

    7.7 Good
    Based on 389 reviews

    Service
    9.1

    Location
    8.7

    Food
    8.4

    Breakfast
    8.2

    Room
    6.4

    Overall rating

    7.9 Good
    Based on 97 reviews

    Service
    9.2

    Location
    8.4

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