Overview

Mercure London Staines Upon Thames Hotel

Thames Street, Staines-upon-Thames, TW18 4SJ, United Kingdom
+44 178 433 4800

₹ 6,313+

Overall guest ratings

7.3/10 Good
based on 583 reviews

Review highlights

  • 9.1
  • 8.5
  • 4.6
  • 4.3

Nearby

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    About

    The Mercure London Staines-upon-Thames Hotel is a 3-star hotel with parking just a short drive from central London and within close proximity to Heathrow airport. Set on the banks of the River Thames, Mercure London Staines Hotel has 88 modern bedrooms, wonderful views over the river plus the Riverside Restaurant serving local British cuisine and is only a short walk to the town centre. Staines Hotel is close to attractions such as Thorpe Park, Windsor, Legoland, Chessington and Twickenham.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 Hour Front Desk
    • Storage available
    • Terrace/Patio
    • Tennis
    • Business centre
    • Laundry facilities
    • Cable or satellite TV
    • Air-conditioned
    • Safe
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.3 Good
    based on 583 reviews
    • 9.1 "World class service."
      7.1 "71% said the reception staff was great."
      10.0 "100% found the restaurant service to be one of the best."
    • 8.5 "Location is great."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      8.0 "City centre within easy reach, said 80%."
      10.0 "100% liked the proximity to sightseeing."
      8.0 "80% thought parking was inexpensive."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.8 "Good breakfast."
    • 5.2 "Rooms are ok."
      5.2 "Only 52% said rooms were clean enough."
      5.9 "Beds were acceptable for 59%."
    • 4.6 "Value below average."
    • 4.3 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
      2.9 "71% didn't like the unstylish hotel."
    • 3.9 "Not very clean."
      0.6 "94% thought it was rather dirty."
      2.9 "71% said the bathroom was dirty."
    • 3.4 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
      0.7 "93% didn't like the architecture."
      0.0 "100% thought the facilities needed updating."
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    Overall rating

    7.6 Good
    based on 396 reviews
    • 9.3 "World class service."
      7.4 "74% said the reception staff was great."
      8.7 "87% thought the service was very professional."
    • 8.3 "Location is great."
    • 7.5 "Good breakfast."
    • 5.4 "Rooms are ok."
      6.0 "Beds were acceptable for 60%."
      5.3 "Only 53% said rooms were clean enough."
    • 4.5 "Value below average."
    • 4.4 "Not very clean."
    • 4.4 "Vibe wasn't good."
      3.0 "70% didn't like the unstylish hotel."
      2.2 "78% criticized the unstylish hotel."
    • 3.3 "Bad amenities."
      3.2 "68% thought the building wasn't nice."
      0.8 "92% didn't like the architecture."
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    Overall rating

    7.4 Good
    based on 40 reviews
    • 8.7 "Great service."
    • 8.3 "Location is great."
    • 5.0 "Average comfort."
    • 4.8 "Rooms are not good."
      3.8 "62% complained about the bathroom."

    Overall rating

    5.5 OK
    based on 34 reviews
    • 9.0 "World class service."
    • 4.8 "Rooms are not good."
      4.6 "54% said rooms were dirty."
    • 3.5 "Not very clean."
      4.6 "54% said rooms were dirty."

    Overall rating

    7.3 Good
    based on 110 reviews
    • 9.2 "World class service."
    • 8.6 "Location is great."
      10.0 "100% liked the proximity to shopping."
    • 7.7 "Good breakfast."
    • 5.5 "Rooms are ok."
      5.6 "Only 56% said rooms were clean enough."
    • 4.9 "Value below average."
    • 4.8 "Vibe wasn't good."
    • 4.2 "Not very clean."
    • 3.8 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
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