Overview

Mercure Southampton Centre Dolphin

34-35 High Street, Southampton, SO14 2HN, United Kingdom
+44 238 038 6460

₹ 4,130+

Overall guest ratings

7.2/10 Good
based on 2,019 reviews

Review highlights

  • 9.1
  • 8.3
  • 4.9
  • 4.2

Nearby

    show all

    About

    The Mercure Southampton Centre Dolphin is a 4 Star hotel that has stood in the heart of the city for over 500 years. Perfectly located near the main port it provides a great base to stay before and after your cruise or trip to the Isle of Wight. Within walking distance of Southampton's main shopping areas, historic harbour, Sea City museum, parks and city walls. Hampshire's top attractions including Beaulieu, the New Forest, Paultons Park and Marwell Wildlife Park are only a short drive away.

    Less more
    accorhotels.com

    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Cribs available
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
    • Terrace/Patio
    Less more
    Reviews

    Guest reviews

    Overall rating

    7.2 Good
    based on 2,019 reviews
    • 9.1 "Terrific location."
      9.6 "96% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 8.3 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      10.0 "Lovely bar service, according to 100%."
      7.5 "75% were happy with the room service."
      8.0 "Management was excellent, said 80%."
    • 6.9 "Breakfast is mediocre."
    • 5.9 "Food is average."
      5.7 "Only 57% were satisfied with the menu."
      5.0 "The price was ok for 50%."
    • 5.9 "Internet is average."
    • 4.9 "Value below average."
      2.6 "74% said the breakfast was too expensive."
    • 4.2 "Rooms are not good."
      1.8 "82% complained about the bathroom."
      3.8 "62% said rooms were dirty."
      4.6 "54% said rooms were small."
      0.8 "92% thought they were poorly maintained."
      1.4 "For 86%, the rooms looked old."
      2.7 "73% had problems with the shower."
      1.2 "88% said the bathroom was dirty."
      2.0 "80% found problems with the furniture."
      4.3 "57% criticized the small bathroom."
      2.9 "71% were disappointed with the minibar."
      1.5 "85% were unhappy with the view."
      3.1 "69% thought the tv was sub-standard."
      1.4 "86% were unsatisfied with the kitchenette."
    • 4.1 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
      1.9 "81% didn't like the architecture."
      2.9 "For 71%, the lobby entrance was sub-standard."
    • 3.7 "Not very clean."
      3.8 "62% said rooms were dirty."
      1.2 "88% said the bathroom was dirty."
      4.3 "57% thought it was rather dirty."
      0.9 "Unclean dining area, according to 91%."
    • 3.1 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
      4.8 "52% didn't like the unstylish hotel."
      2.9 "For 71%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    7.1 Good
    based on 1,413 reviews
    • 8.8 "Location is great."
      9.4 "94% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 8.2 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      10.0 "Lovely bar service, according to 100%."
    • 5.9 "Food is average."
      5.6 "Only 56% were satisfied with the menu."
    • 5.8 "Breakfast is mediocre."
    • 5.7 "Internet is average."
    • 4.5 "Value below average."
      1.8 "82% said the breakfast was too expensive."
    • 4.2 "Rooms are not good."
      1.8 "82% complained about the bathroom."
      3.8 "62% said rooms were small."
      4.0 "60% said rooms were dirty."
      0.7 "93% thought they were poorly maintained."
      1.8 "For 82%, the rooms looked old."
      2.3 "77% had problems with the shower."
      1.0 "90% said the bathroom was dirty."
      4.3 "57% criticized the small bathroom."
      2.4 "76% found problems with the furniture."
      3.0 "70% thought the tv was sub-standard."
      1.4 "86% were unhappy with the view."
      2.8 "72% were disappointed with the minibar."
    • 3.9 "Not very clean."
      4.0 "60% said rooms were dirty."
      1.0 "90% said the bathroom was dirty."
      4.3 "57% thought it was rather dirty."
      0.7 "Unclean dining area, according to 93%."
    • 3.6 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
      1.7 "83% didn't like the architecture."
      2.6 "For 74%, the lobby entrance was sub-standard."
    • 3.0 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
      4.5 "55% didn't like the unstylish hotel."
      2.6 "For 74%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    7.2 Good
    based on 242 reviews
    • 8.8 "Location is great."
    • 8.2 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
    • 7.1 "Good breakfast."
    • 5.6 "Food is average."
    • 4.9 "Not very comfortable."
      4.5 "55% said rooms were small."
      3.5 "65% thought it was too noisy."
    • 4.8 "Value below average."
    • 3.8 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
    • 3.3 "Rooms are not good."
      1.8 "82% complained about the bathroom."
      3.1 "69% said rooms were dirty."
      0.9 "91% thought they were poorly maintained."
      4.5 "55% said rooms were small."
      2.7 "73% had problems with the shower."
      1.2 "For 88%, the rooms looked old."
    • 3.1 "Generally quite dirty."
      3.1 "69% said rooms were dirty."
    View all review categories

    Overall rating

    6.2 Good
    based on 20 reviews
    • 9.2 "Terrific location."
    • 8.3 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 3.7 "Rooms are not good."
      1.6 "84% complained about the bathroom."

    Overall rating

    7.1 Good
    based on 343 reviews
    • 9.2 "Terrific location."
    • 7.9 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
    • 7.1 "Good breakfast."
    • 5.8 "Average comfort."
    • 5.6 "Internet is average."
    • 4.9 "Value below average."
    • 4.3 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      3.4 "66% said rooms were dirty."
      0.6 "94% thought they were poorly maintained."
      5.0 "Only 50% said rooms were big enough."
      1.4 "86% said the bathroom was dirty."
      2.6 "74% had problems with the shower."
      1.9 "81% found problems with the furniture."
      1.2 "For 88%, the rooms looked old."
    • 4.0 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      1.7 "83% didn't like the architecture."
    • 3.4 "Not very clean."
      3.4 "66% said rooms were dirty."
      1.4 "86% said the bathroom was dirty."
    • 3.0 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
      4.5 "55% didn't like the unstylish hotel."
    View all review categories
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    more

    Photos
    Map

    Map

    Close