Overview

Twelve at Hengshan, a Luxury Collection Hotel, Shanghai
Top Resort Hotel

12 Hengshan Road, Shanghai 200031, China
+86 213 338 3888

₹ 13,777+

Overall guest ratings

9.2/10 Excellent
based on 1,754 reviews

Review highlights

  • 9.8
  • 9.6
  • 9.3
  • 4.7

Good to know

  • Spacious rooms
  • Nice building
  • Very quiet
  • Luxurious Hotel

Nearby

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    About

    Located in vibrant Shanghai’s cosmopolitan area, Twelve at Hengshan is surrounded by restaurants, cafés, boutiques, galleries, and restored art-deco buildings. Experience a haven of urban chic on the renowned tree-lined Hengshan Road. Traditional Chinese hospitality melds with contemporary amenities. Work out in our state-of-the-art health club, enjoy a refreshing swim in the heated indoor pool, be pampered in the spa, and savor authentic Cantonese and Western cuisines. From intimate accommodations to the lavish Presidential Suite, 171 exquisitely furnished guest rooms—some with balconies—offer a retreat from Shanghai’s bustle. Stylish design and thoughtful touches create an atmosphere of distinguished opulence.

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    Starwood Hotels

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    9.2 Excellent
    based on 1,754 reviews
    • 9.8 "Excellent wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
      9.3 "93% loved the sauna."
    • 9.6 "Terrific location."
      9.5 "Easily accessible by car, said 95%."
      10.0 "Near to public transport, according to 100%."
      9.2 "Great parking, according to 92%."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.3 "Awesome vibe."
      9.7 "97% enjoyed the friendly atmosphere."
      9.7 "97% thought the hotel was luxurious."
      8.5 "85% enjoyed the lobby entrance."
      10.0 "100% said it was a stylish hotel."
    • 9.1 "Excellent pool."
    • 8.6 "Amenities are good."
      8.5 "85% thought the building was wonderful."
      9.5 "95% found the grounds to be nice."
      8.5 "85% enjoyed the lobby entrance."
      10.0 "100% thought the architecture was beautiful."
    • 4.7 "Internet is poor."
      3.8 "62% said the wifi quality was bad."

    Overall rating

    9.3 Excellent
    based on 315 reviews
    • 9.8 "Excellent wellness & sports facilities."
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.6 "Easily accessible by car, said 96%."
    • 9.4 "Awesome vibe."
      9.6 "96% enjoyed the friendly atmosphere."
      9.7 "97% thought the hotel was luxurious."
    • 9.3 "Excellent pool."
    • 8.9 "Amenities are good."
      8.8 "88% thought the building was wonderful."

    Overall rating

    9.3 Excellent
    based on 684 reviews
    • 9.7 "Terrific location."
      9.6 "Easily accessible by car, said 96%."
      10.0 "Near to public transport, according to 100%."
    • 9.3 "Excellent pool."
    • 9.2 "Awesome vibe."
      9.7 "97% enjoyed the friendly atmosphere."
      9.4 "94% thought the hotel was luxurious."
    • 8.9 "Amenities are good."
      8.8 "88% thought the building was wonderful."
    • 8.4 "Breakfast is good."
    • 7.0 "Good service."
      6.4 "Only 64% thought the service was professional."

    Overall rating

    9.3 Excellent
    based on 596 reviews
    • 9.4 "Terrific location."
      9.3 "Easily accessible by car, said 93%."
      10.0 "Near to public transport, according to 100%."
    • 9.1 "Awesome vibe."
      9.5 "95% enjoyed the friendly atmosphere."
      9.8 "98% thought the hotel was luxurious."
    • 8.3 "Breakfast is good."
    • 8.3 "Amenities are good."
      8.2 "82% thought the building was wonderful."
      9.5 "95% found the grounds to be nice."
    • 7.3 "Good service."
      7.5 "75% found the staff to be very friendly."

    Overall rating

    9.3 Excellent
    based on 157 reviews
    • 9.6 "Terrific location."
    • 9.2 "Awesome vibe."
      9.6 "96% enjoyed the friendly atmosphere."
    • 8.8 "Amenities are good."
      8.6 "86% thought the building was wonderful."
    • 7.7 "Good breakfast."
    • 7.7 "High comfort."
      7.9 "79% thought rooms were spacious."
    • 6.9 "Rooms are ok."
      6.8 "For only 68%, the bathroom was ok."
    Hotel type
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Spacious rooms"
    "Nice building"
    "Very quiet"
    "Luxurious Hotel"
    data provided by TrustYou

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